Old Aug 3, 2015, 3:17 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread - please read the 1st post.


Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit

China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access

Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar

Canada
CP Toronto Airport - Plat Amb Paid No benefits

United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid
Breakfast in restaurant

Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat
Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
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Lounge access / Breakfast at Crowne Plaza properties

Old Sep 12, 2018, 4:03 am
  #151  
 
Join Date: Jul 2013
Posts: 319
Anybody know if an IHG Plat can get lounge access at CP Atlanta Aiport ?

All comments appreciated.
twincheeks is offline  
Old Nov 14, 2018, 6:16 am
  #152  
 
Join Date: Jul 2018
Programs: Aadvantage platinum; IHG Spire
Posts: 544
CP HY36

Hotel: CP HY36
Location: New York
IHG status(s): spire
Paid / award night: award
Breakfast in restaurant: no
Upgrade to club floor: N/A
Club lounge: N/A
Other comments: allegedly upgraded to superior room (according to the app, they didnt tell me)
Donsyb is offline  
Old Nov 14, 2018, 7:15 am
  #153  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,270
Originally Posted by Donsyb
Other comments: allegedly upgraded to superior room (according to the app, they didnt tell me)
another "fake" upgrade ("unvisible" difference re room category which is maybe 1-2 sqm larger or has an additional amenity), which are so typical for IHG?
BinSabai is offline  
Old Nov 14, 2018, 9:06 am
  #154  
 
Join Date: Jul 2018
Programs: Aadvantage platinum; IHG Spire
Posts: 544
Originally Posted by BinSabai
another "fake" upgrade ("unvisible" difference re room category which is maybe 1-2 sqm larger or has an additional amenity), which are so typical for IHG?
probably - or just on a higher floor
BinSabai likes this.
Donsyb is offline  
Old Nov 14, 2018, 6:26 pm
  #155  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,270
Originally Posted by Donsyb

probably - or just on a higher floor
even worse...
there have been multiple times I could not recognize any difference and staff could not explain with facts
BinSabai is offline  
Old Dec 22, 2018, 6:52 pm
  #156  
 
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Hotel: Crowne Plaza Kyoto
Location: Japan
IHG status(s): Platinum
Paid / award night: Paid
Breakfast in restaurant: no
Upgrade to club floor: no
Club lounge: There is a little lounge on 8/F (apparently only assigned for Platinum and above) and we can use from 3-8pm daily for free they serve (very limited) snacks, drinks and fresh OJ.
Other comments: n/a
manucanuck is offline  
Old Dec 22, 2018, 6:53 pm
  #157  
 
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Hotel: Crowne Plaza Kobe
Location: Japan
IHG status(s): Platinum
Paid / award night: Paid
Breakfast in restaurant: yes
Upgrade to club floor: no
Club lounge: no
Other comments: free minibar & free breakfast per Platinum status

Last edited by manucanuck; Dec 29, 2018 at 1:36 am Reason: BF included
manucanuck is offline  
Old Dec 23, 2018, 9:30 am
  #158  
 
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Originally Posted by manucanuck
Hotel: Crowne Plaza Kobe
Location: Japan
IHG status(s): Platinum
Paid / award night: Paid
Breakfast in restaurant: no
Upgrade to club floor: no
Club lounge: no
Other comments: free minibar & free breakfast per Platinum status
So where did you get a free breakfast?
barracuda93 is offline  
Old Dec 23, 2018, 1:54 pm
  #159  
 
Join Date: Nov 2018
Posts: 12
At Crown Plaza Copenhagen it is standard to choose between points or lounge access (including breakfast in the lounge) as Spire.
Oletjala is offline  
Old Dec 24, 2018, 3:16 am
  #160  
 
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Originally Posted by barracuda93
So where did you get a free breakfast?
in their alacarte restaurant just like everybody else.. luckily it wasn't crowded
manucanuck is offline  
Old Dec 24, 2018, 10:56 am
  #161  
 
Join Date: Jul 2015
Posts: 65
Hotel: Crowne Plaza Bruges
Location: Belgium
IHG status(s): Platinum
Paid / award night: Award
Breakfast in restaurant: no
Upgrade to club floor: no
Club lounge: no
Other comments: breakfast was $19 per person per day, buffet seemed decent
osugrad2x is offline  
Old Dec 24, 2018, 8:49 pm
  #162  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,435
Originally Posted by manucanuck

in their alacarte restaurant just like everybody else.. luckily it wasn't crowded
But you said no breakfast in the same post, so I'm (we're) confused.
ernestnywang is offline  
Old Dec 26, 2018, 2:49 pm
  #163  
 
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 565
Hotel: CP Stratford-upon-Avon
Location: Stratford-upon-avon, UK
IHG status(s): Platinum Ambassador
Paid / award night: Paid
Breakfast in restaurant: No
Upgrade to club floor: No
Club lounge access: No

Hotel: CP Birmingham City Centre
Location: Birmigham, UK
IHG status(s): Platinum Ambassador
Paid / award night: Paid
Breakfast in restaurant: No
Upgrade to club floor: Yes
Club lounge access: Yes
Club lounge services / quality: Nice lounge but I didn't get to use it much
Other comments: rooms seen better days, in need of refurb. Given two drinks vouchers rather than 1

Hotel: CP Gerrards Cross
Location: Beaconsfield, UK
IHG status(s): Platinum Ambassador
Paid / award night: Paid
Breakfast in restaurant: No
Upgrade to club floor: No but upgraded to suite
Club lounge access: Granted
Club lounge services / quality: Nice selection of drinks / average canape
Other comments: Really friendly staff and given two drinks vouchers rather than 1

Hotel: CP Solihull
Location: Solihull, UK
IHG status(s): Spire Ambassador
Paid / award night: Paid
Breakfast in restaurant: No
Upgrade to club floor: No, no upgrade
Club lounge access: No
Club lounge services / quality: NA
Other comments: Given two drinks vouchers rather than 1
TGLoyalty is offline  
Old Dec 28, 2018, 7:48 am
  #164  
 
Join Date: Jul 2018
Programs: Aadvantage platinum; IHG Spire
Posts: 544
So just to add to my earlier post about CPHY36 in New York, I gave a poor review on Tripadvisor and now have a free night!
Donsyb is offline  
Old Dec 29, 2018, 1:35 am
  #165  
 
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Originally Posted by ernestnywang
But you said no breakfast in the same post, so I'm (we're) confused.
true that, my bad
manucanuck is offline  

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