Kids in executive Lounge (from Royal Ambassador Experience Discussion)
#61
Join Date: Dec 2003
Location: LAX
Posts: 9,745
.. And then the family complain to the hotel - "We will never come back to a hotel that treats us rudely and hates our kids".
It isn't a practical solution. A simple age ban is a simpler rule to enforce that everyone can understand and causes less problems and confrontations.

It isn't a practical solution. A simple age ban is a simpler rule to enforce that everyone can understand and causes less problems and confrontations.

#62
FlyerTalk Evangelist
Join Date: Sep 2005
Location: DUS (and somewhere in transit)
Programs: LH SEN, AB PLAT, BA Gold, Hilton Lifetime Diamond, SPG Lifetime Platinum, IHG RA, Hyatt Globalist
Posts: 10,079
As a lawyer (
) you will undoubtedly understand that sometimes apparently simple solutions are not always as simple in practice. What are lounge staff expected to do in the situation where a servant has been left in charge of the kids all day in the lounge. It becomes almost almost a humanitarian issue. 
Many of us know that if she tries to quieten them they will tell their parents and she will be disciplined. If she is kicked out of the lounge it will be traumatic and she will be disciplined. And then the family complain to the hotel - "We will never come back to a hotel that treats us rudely and hates our kids".
It isn't a practical solution. A simple age ban is a simpler rule to enforce that everyone can understand and causes less problems and confrontations.



Many of us know that if she tries to quieten them they will tell their parents and she will be disciplined. If she is kicked out of the lounge it will be traumatic and she will be disciplined. And then the family complain to the hotel - "We will never come back to a hotel that treats us rudely and hates our kids".
It isn't a practical solution. A simple age ban is a simpler rule to enforce that everyone can understand and causes less problems and confrontations.

#63
Original Poster
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,664
I must say that I just had a (great) stay at IC Bucharest.
Not only the lounge is very nice by the design, but also very peaceful (and great service).
Exactly the kind of lounges I love.
Not only the lounge is very nice by the design, but also very peaceful (and great service).
Exactly the kind of lounges I love.
#64
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
As a lawyer I am fine with well behaved kids and I am not fine with drunken [.... Whatever nationality...] misusing the lounge for long parties. I am further not fine with the offspring of [.... Whatever nationality....] misusing the lounge as a kindergarten. A lounge is a great place for people of whatever age assuming they can behave. You might see it differently as a ban of Kids from Pubs was the law in the UK. It was however always different in my and several other countries.
I think all of what you say virtually everyone would agree with.
Just a correction .... there are many myths and misunderstandings about UK law with respect to kids and pubs. The laws have been pretty liberal for some time. You might be interested in:
http://s3.amazonaws.com/bbpa-prod/at...pdf?1399886463
But ... no ... this aspect of British pub life has no influence on this issue for me whatsoever because pubs are normally fairly noisy places often with loud music, people are ofen boisterous and noisy ... and all of this is why people go to pubs .... It's what you should expect ... and not in any way comparable to an IC club lounge .....

Last edited by uk1; Jul 20, 15 at 4:57 am
#65
FlyerTalk Evangelist

Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,055
The reason you get kids in lounges is usually that the hotel is not geared up to cater for them, eg the main restaurant is too formal / too expensive / open too late in the evening and the rooms are too small to do room service easily.
If you could sit in a lobby lounge and order a kids pizza for $10 then most parents would prefer that but it is often not an option.
If you could sit in a lobby lounge and order a kids pizza for $10 then most parents would prefer that but it is often not an option.
#67
Original Poster
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,664
#69
Join Date: Aug 2009
Programs: UA GS; Marriott Plat; IHG Plat Amb
Posts: 79
As a lawyer I am fine with well behaved kids and I am not fine with drunken [.... Whatever nationality...] misusing the lounge for long parties. I am further not fine with the offspring of [.... Whatever nationality....] misusing the lounge as a kindergarten. A lounge is a great place for people of whatever age assuming they can behave. You might see it differently as a ban of Kids from Pubs was the law in the UK. It was however always different in my and several other countries.
#70
Original Poster
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,664
During the TV segment, Bradford also suggested airlines should have designated areas for children and their parents. This solution has already been put into practice by Malaysia Airlines, which introduced child-free zones on its Airbus A380s three years ago.
“We’ve got business class, we’ve got first class, why can’t we have a family section?” asked Bradford. This family area, she suggested, might provide a fair and practical solution for all passengers, whether or not they are traveling with children.
“We’ve got business class, we’ve got first class, why can’t we have a family section?” asked Bradford. This family area, she suggested, might provide a fair and practical solution for all passengers, whether or not they are traveling with children.
#72
Join Date: Mar 2010
Location: Wollongong
Posts: 209
Last year we had to take our 11 year old son to the Lobby Lounge, didn't matter where we sat, to be waited upon personally as there were hardly anyone else there.
I much preferred this set up as we had plenty of room, personal service and no loud mouth look at me types.
When we go back next year I am hoping we can still go to the Lobby Lounge for the reasons above.
#75
Original Poster
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,664
I had recently a very pleasant stay at IC Berlin.
There was a couple with 2 young kids (around 6 and 8 years old).
All of them did behave perfectly (the mother whispering to them and they were replying back in the same way).
As usual, when parents take care of other guests, children behave just perfectly.
There was a couple with 2 young kids (around 6 and 8 years old).
All of them did behave perfectly (the mother whispering to them and they were replying back in the same way).
As usual, when parents take care of other guests, children behave just perfectly.