Promotion discussion thread 2013
Jul 27, 2013, 5:53 am
#541
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Really! You'd think with all the problems we post about dealing with IHG customer service problems they'd have fixed things rather than have them get worse. This person certainly isn't helping matters the way Starwood Lurker and the AA and UA lurkers do on those fora. I can't recall ever reading a reply from this person, let alone a heads up about a promotion or major change to the program. A most stealth lurker!
Jul 27, 2013, 9:08 am
#542
Join Date: Oct 2012
Location: ABE
Programs: DL DM, IHG Spire, Mariott Platinum (UA SI) Avis First, National Executive
Posts: 764
i am so frustrated by my attempts to get credit for the Weekend Bonus. Phone agents say it takes 60-days to post and they'll monitor my account but never do. E-mailing an inquiry to the Ambassador customer support gets a confused response saying the 5K has posted...and refers to the Stay 5 additional nights and Get 5K Bonus (which has posted to my account) instead of the Weekend Bonus (of which only one of two has posted). A response attempting to clarify this has gone unanswered for a week now, and the second 5K hasn't posted. I have another weekend stay coming up next month and am sure it will not post properly and require diligence to follow up on it.
These issues are getting to be too regular and have turned me from an IHG loyalist to look at other programs. Since I've been a member of the PC since the early HI frequent stay program days, as well as an Ambassador since its Six Continents Club days, this is not a move I will make without some regret. But it just shows how little IHG really cares about its members. (Further supported by the fact that it has not lurker here, unlike most other programs.)
These issues are getting to be too regular and have turned me from an IHG loyalist to look at other programs. Since I've been a member of the PC since the early HI frequent stay program days, as well as an Ambassador since its Six Continents Club days, this is not a move I will make without some regret. But it just shows how little IHG really cares about its members. (Further supported by the fact that it has not lurker here, unlike most other programs.)
Where are you going to go? If you can find better point accumulation to reward point value, please let us know. Hilton used to be the sweet spot when several Hamptons were at 12.5K points, this is past. Now IHG's 10K HIs and 7.5K Candlewoods and Staybridges cannot be beat. Not to mention the pointbreaks. I spend more than 150 nights on the road on an annual basis and I cannot find a better value; I am all ears, if you can
Jul 27, 2013, 10:43 am
#543
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,685
yes likewise Shareholder, great to meet you, an enjoyable time, will we see you again in the lounge for an afternoon tea or dinner?
Jul 27, 2013, 1:07 pm
#544
Join Date: Oct 2007
Programs: BD, USAir, BA, Iberia, Hilton, IHG
Posts: 187
Are they supposed to show in My Activity or will they be tallied up at the end of the year? Thanks
Jul 27, 2013, 9:16 pm
#546
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Where are you going to go? If you can find better point accumulation to reward point value, please let us know. Hilton used to be the sweet spot when several Hamptons were at 12.5K points, this is past. Now IHG's 10K HIs and 7.5K Candlewoods and Staybridges cannot be beat. Not to mention the pointbreaks. I spend more than 150 nights on the road on an annual basis and I cannot find a better value; I am all ears, if you can
Jul 28, 2013, 2:42 am
#547
Join Date: Sep 2012
Location: UK
Programs: IHG Rewards Platinum
Posts: 93
I was wondering if anybody has had their 'Stay x, Get y' points post yet? I had the email saying I'd achieved the 18 nights that I require roughly 10 day ago, but the points have yet to post.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
Jul 28, 2013, 3:37 am
#548
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I was wondering if anybody has had their 'Stay x, Get y' points post yet? I had the email saying I'd achieved the 18 nights that I require roughly 10 day ago, but the points have yet to post.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
Mine for stay for registered 10nights get 15,000 posted automatically with my IC points 3days ago, I looked to see why it was posted as 23,000 for the stay that triggered 10nights, and i had received.
o usually 4000 RA stay points
o double 4000 stay points
o 15,000 stay 10nights bonus.
Jul 28, 2013, 3:48 am
#549
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Huh? I get a suite with free mini-bar at most of my IC stays. I get neither at most of my SPG (unless I burn SNA's) and Hilton stays. As for Club, I get that at the vast majority of IC's I stay at, with one or two exceptions. And those are in places that I really don't need or want Club, like London and Hong Kong.
Jul 28, 2013, 5:57 pm
#550
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,963
I guess August is the typical no-promo period?
I would have thought they would have come up with some promo for the re-branding...
I would have thought they would have come up with some promo for the re-branding...
Jul 29, 2013, 3:27 am
#551
Join Date: Jul 2013
Location: MUC
Programs: *A Gold, OW Emerald; IHG S, SPG P, HH D, HGP D, Accor P, Carlson G
Posts: 215
I was wondering if anybody has had their 'Stay x, Get y' points post yet? I had the email saying I'd achieved the 18 nights that I require roughly 10 day ago, but the points have yet to post.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
The bonus tracker has shown that it was complete, with the nights tracking as negative numbers.
Jul 30, 2013, 3:47 am
#553
Join Date: Sep 2012
Location: UK
Programs: IHG Rewards Platinum
Posts: 93
Thanks for the replies regarding the 'stay x, get y' promotion.
I rang IHG today and was told that there is an issue with points not posting automatically once the correct number of nights have been attained with some accounts. They need to manually credit them to my account, within 72 hours.
Might be worth a ring if anybody else hasn't had points post from this promotion, especially if, like mine, it showed as completed from day one and tracks the nights stayed as minus figures.
I rang IHG today and was told that there is an issue with points not posting automatically once the correct number of nights have been attained with some accounts. They need to manually credit them to my account, within 72 hours.
Might be worth a ring if anybody else hasn't had points post from this promotion, especially if, like mine, it showed as completed from day one and tracks the nights stayed as minus figures.
Jul 30, 2013, 7:29 am
#554
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Thanks for the replies regarding the 'stay x, get y' promotion.
I rang IHG today and was told that there is an issue with points not posting automatically once the correct number of nights have been attained with some accounts. They need to manually credit them to my account, within 72 hours.
Might be worth a ring if anybody else hasn't had points post from this promotion, especially if, like mine, it showed as completed from day one and tracks the nights stayed as minus figures.
I rang IHG today and was told that there is an issue with points not posting automatically once the correct number of nights have been attained with some accounts. They need to manually credit them to my account, within 72 hours.
Might be worth a ring if anybody else hasn't had points post from this promotion, especially if, like mine, it showed as completed from day one and tracks the nights stayed as minus figures.
As said my 10nights/15k points posted automatically and as another FT'er mentioned as 15000 Elite Qual points (EQP's), which as a bonus promo suprised me.
Before my stay 2013 showed 31 qual nights 30,500 EQP's and after two IC stays, which triggered this promo...35 qual nights and 49,500 EQP's.
So 15k bonus + 2k IC stay + 2k IC stay.
Jul 30, 2013, 7:56 am
#555
Join Date: Sep 2012
Location: UK
Programs: IHG Rewards Platinum
Posts: 93
Let us all know if manual action results in EQP's or just points though ! If you need EQP's I hope you get lucky too.
As said my 10nights/15k points posted automatically and as another FT'er mentioned as 15000 Elite Qual points (EQP's), which as a bonus promo suprised me.
Before my stay 2013 showed 31 qual nights 30,500 EQP's and after two IC stays, which triggered this promo...35 qual nights and 49,500 EQP's.
So 15k bonus + 2k IC stay + 2k IC stay.
As said my 10nights/15k points posted automatically and as another FT'er mentioned as 15000 Elite Qual points (EQP's), which as a bonus promo suprised me.
Before my stay 2013 showed 31 qual nights 30,500 EQP's and after two IC stays, which triggered this promo...35 qual nights and 49,500 EQP's.
So 15k bonus + 2k IC stay + 2k IC stay.
