Ambassador and free weekend night voucher
Sep 26, 2017, 4:36 pm
#376
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Awesome thank you!
Nah thankfully. Next fall just need to get my ducks in a row so I can line things up across flights and hotels and grab what needs to be grabbed at T-331 vs the things that I can sit on.
For this the key is timing the membership to maximize the 12 months
Nah thankfully. Next fall just need to get my ducks in a row so I can line things up across flights and hotels and grab what needs to be grabbed at T-331 vs the things that I can sit on.
For this the key is timing the membership to maximize the 12 months
Oct 9, 2017, 3:31 am
#378
Join Date: Apr 2014
Programs: DL Diamond, UA Plat, AS 75K, AA Plat, IHG Spire Amb, Marriott Plat, Radisson Gold
Posts: 33
I recently made two nights of reservation using Ambassador BOGO certificate for Saturday and Sunday at an Eastern Europe IC. Saturday rate was significant lower (40 Euro) than Sunday rate, therefore, as per BOGO rate policy, I should be paying for first night and get second night free.
After I made the reservation, no email confirmation was ever sent to my email address. I did, however, printed a hard copy from my final confirmation screen which shows the first night rate and second night rate respectively.
Today, I received a modified confirmation of reservation directly from the hotel. In the confirmation it states, "first night -- Ambassador's Weekend Night Certificate; Second night -- the higher rate".
I immediately emailed the hotel back and pointed out the change was against Ambassador free night's terms and conditions. Someone from the hotel then responded to me asking for my printed copy of proof the the room rate difference.
How lucky of me that I still kept it! It's at home but I'm currently at work, so I'm going to send it to them tomorrow. I don't know how they are going to respond to it after I send them the proof, but I will definitely escalate it to IHG Ambassador Club if they fail to comply with the rules.
Just a reminder to the rest of the flyertalk community that, always keep a copy of your room rate as documentary proof in case if there's a future dispute.
After I made the reservation, no email confirmation was ever sent to my email address. I did, however, printed a hard copy from my final confirmation screen which shows the first night rate and second night rate respectively.
Today, I received a modified confirmation of reservation directly from the hotel. In the confirmation it states, "first night -- Ambassador's Weekend Night Certificate; Second night -- the higher rate".
I immediately emailed the hotel back and pointed out the change was against Ambassador free night's terms and conditions. Someone from the hotel then responded to me asking for my printed copy of proof the the room rate difference.
How lucky of me that I still kept it! It's at home but I'm currently at work, so I'm going to send it to them tomorrow. I don't know how they are going to respond to it after I send them the proof, but I will definitely escalate it to IHG Ambassador Club if they fail to comply with the rules.
Just a reminder to the rest of the flyertalk community that, always keep a copy of your room rate as documentary proof in case if there's a future dispute.
Last edited by vistaril; Oct 9, 2017 at 3:41 am
Oct 16, 2017, 4:20 am
#379
Join Date: Dec 2016
Location: London
Programs: BAEC Silver
Posts: 88
I recently made two nights of reservation using Ambassador BOGO certificate for Saturday and Sunday at an Eastern Europe IC. Saturday rate was significant lower (40 Euro) than Sunday rate, therefore, as per BOGO rate policy, I should be paying for first night and get second night free.
After I made the reservation, no email confirmation was ever sent to my email address. I did, however, printed a hard copy from my final confirmation screen which shows the first night rate and second night rate respectively.
Today, I received a modified confirmation of reservation directly from the hotel. In the confirmation it states, "first night -- Ambassador's Weekend Night Certificate; Second night -- the higher rate".
I immediately emailed the hotel back and pointed out the change was against Ambassador free night's terms and conditions. Someone from the hotel then responded to me asking for my printed copy of proof the the room rate difference.
How lucky of me that I still kept it! It's at home but I'm currently at work, so I'm going to send it to them tomorrow. I don't know how they are going to respond to it after I send them the proof, but I will definitely escalate it to IHG Ambassador Club if they fail to comply with the rules.
Just a reminder to the rest of the flyertalk community that, always keep a copy of your room rate as documentary proof in case if there's a future dispute.
After I made the reservation, no email confirmation was ever sent to my email address. I did, however, printed a hard copy from my final confirmation screen which shows the first night rate and second night rate respectively.
Today, I received a modified confirmation of reservation directly from the hotel. In the confirmation it states, "first night -- Ambassador's Weekend Night Certificate; Second night -- the higher rate".
I immediately emailed the hotel back and pointed out the change was against Ambassador free night's terms and conditions. Someone from the hotel then responded to me asking for my printed copy of proof the the room rate difference.
How lucky of me that I still kept it! It's at home but I'm currently at work, so I'm going to send it to them tomorrow. I don't know how they are going to respond to it after I send them the proof, but I will definitely escalate it to IHG Ambassador Club if they fail to comply with the rules.
Just a reminder to the rest of the flyertalk community that, always keep a copy of your room rate as documentary proof in case if there's a future dispute.
Thanks for the advice, vistaril!
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Oct 16, 2017, 6:20 am
#380
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,538
Thanks for the advice, vistaril!
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Oct 16, 2017, 9:47 am
#381
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Thanks for the advice, vistaril!
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Happened to me on a recent stay at IC Times Square. The rate changed to the average rate months before the stay.
I was charged the correct amount without any need to intervene.
Oct 16, 2017, 3:30 pm
#382
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Thanks for the advice, vistaril!
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Earlier this year I made a booking via the Weekend Certificate link for IC Osaka for January 2018. The reservation was for a 2 bed deluxe room, and the room rate is JPY 36,000 for Friday night and JPY 131,000 for Saturday night. I have the email confirmation showing these rates.
A few months after I made the reservation, it was changed/upgraded (presumably by the hotel) to a one bedroom suite, and now on my IHG account it shows the room rate being JPY 85,000 for each night.
I will bring a print out of the email confirmation along with the Certificate when I check in. Fingers crossed they don't try to charge more than what I was prepared to pay!
Has anyone seen something similar happening to their reservation before arrival?
Oct 30, 2017, 5:52 am
#383
Join Date: Feb 2005
Location: London
Posts: 3,439
Are the Ambassador weekend vouchers no longer traded on Coupon Connection - I realize that this year they have started adding the name to the voucher but there must be some of the older ones without the name still around
Oct 30, 2017, 6:01 am
#384
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,538
They used to be traded all the time. I don’t recall them being excluded, but I could have missed it.
Oct 30, 2017, 6:44 am
#386
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,538
Nov 1, 2017, 1:36 am
#387
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
have dates been more restricted using BOGO?!?
I used to have not much dificulties using them in japan for xmas, LNY... but i cannot book them for the whole december this year! (Ok, not exactly early, but...)
I used to have not much dificulties using them in japan for xmas, LNY... but i cannot book them for the whole december this year! (Ok, not exactly early, but...)
Nov 1, 2017, 8:08 am
#388
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
I think they have limited inventory for use of AMB BOGO voucher. I have managed to book a room at ANA IC in Tokyo during the New Year's eve weekend. That was booked a few months ago.
Nov 1, 2017, 7:46 pm
#389
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,685
Asian holidays are a pain to try to get Amb BOGO rooms around Asian IC's
I still have to try to get a Harbourview IC HK room with BOGO for Second day of LNY.
Nov 6, 2017, 11:18 pm
#390
Join Date: Feb 2015
Location: Stavanger, Norway
Posts: 13
Is it possible to book 2 nights using the free night certificate, then book 1 night separate, using best available rate and have them combine them so that I don’t have to check out, and check back in again?
Booking same room category on both bookings. Using 2+1 rather then 3 nights on one saves me for a couple of hundred dollers.
Booking same room category on both bookings. Using 2+1 rather then 3 nights on one saves me for a couple of hundred dollers.