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Old May 1, 2017, 7:42 am
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Crowne Plaza The Hamilton

Address
Crowne Plaza The Hamilton
1001 14th St NW, Washington DC 20005

Tel +1 202 682-0111

Link to hotel
www.ihg.com/crowneplaza/hotels/gb/en/washington/wasks/hoteldetail

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closest subway station McPherson Suare served by Blue Line, Orange Line and Silver Line.
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Crowne Plaza The Hamilton - Washingtin D.C. (Master Thread)

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Old Aug 13, 2016, 7:24 am
  #31  
 
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Old Sep 16, 2017, 7:47 am
  #32  
 
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Looks like the hotel has been deflagged
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Old Sep 16, 2017, 2:35 pm
  #33  
 
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Originally Posted by RuthlesslyAbsurd
Looks like the hotel has been deflagged
I'm sure this is a term I should know, but what does it mean? Asking because if I can't get into IC Willard, will stay here
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Old Sep 16, 2017, 2:46 pm
  #34  
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Originally Posted by VaBeachGirl
I'm sure this is a term I should know, but what does it mean? Asking because if I can't get into IC Willard, will stay here
It means the hotel is no longer affiliated with the hotel brand/brand management company with which it was previously affiliated. A Crowne Plaza no longer being a Crowne Plaza and instead ending up an independent hotel or as a hotel affiliated with a different company.
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Old Sep 16, 2017, 10:16 pm
  #35  
 
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Accurate. I learned today that my reservation at the CP was no longer valid, for the CP is no longer a CP. And I learned myself, btw -- no one contacted me
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Old Sep 17, 2017, 12:19 pm
  #36  
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This is concerning, I assume it means my upcoming 3-night redemption is in peril, yet no contact from IHG at all. Looks like I need to call IHG to see how to resolve this. It seems to have come out of the blue. Anyone know why it's deflagged?
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Old Sep 17, 2017, 6:12 pm
  #37  
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Originally Posted by BrightlyBob
This is concerning, I assume it means my upcoming 3-night redemption is in peril, yet no contact from IHG at all. Looks like I need to call IHG to see how to resolve this. It seems to have come out of the blue. Anyone know why it's deflagged?
The hotel might just want to try to see how well it does on its own and save the IHG franchise fees.

IHG handles reward night reservations at hotels that leave the chain in varying manners, probably according to individual negotiations. Sometimes, reservations remain intact (with the hotel billing IHG for your reward stay). Sometimes, the reward nights are cancelled. I have had success in getting IHG to provide a same cost redemption at another local hotel (i.e., rebooking at another property on points and providing a courtesy point credit to make up the difference).
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Old Sep 18, 2017, 4:51 am
  #38  
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Originally Posted by soitgoes
The hotel might just want to try to see how well it does on its own and save the IHG franchise fees.

IHG handles reward night reservations at hotels that leave the chain in varying manners, probably according to individual negotiations. Sometimes, reservations remain intact (with the hotel billing IHG for your reward stay). Sometimes, the reward nights are cancelled. I have had success in getting IHG to provide a same cost redemption at another local hotel (i.e., rebooking at another property on points and providing a courtesy point credit to make up the difference).
Well that could make for an interesting discussion! The nearest IHG property to the Hamilton is the Willard So I can have a go at transferring my 35k/nt CP to the 60k/nt IC! Gotta be worth a punt!

Now this has only just happened, so how do you think I should approach this? I call them now or nearer the time. Obviously if they contact me a few days before the reservation (which is next year!), I'll have more leverage, so do I wait it out, or call now whilst I have the "you knew about it and didn't tell me" position. I ask you, as this has happened to you before (more than once it seems, but it's never happened to me in 10 years as Marriott Gold/Plat and 8 years as IHG Plat/Spire, so it's new ground...
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Old Sep 18, 2017, 8:35 am
  #39  
 
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If you're staying next year, you might consider the new IC at District Wharf, which will be open by then. It'll overlook the Potomac and be surrounded by a ton of restaurants. I live in the neighborhood, which is quite close to downtown.
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Old Sep 18, 2017, 2:28 pm
  #40  
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Originally Posted by BrightlyBob
Well that could make for an interesting discussion! The nearest IHG property to the Hamilton is the Willard So I can have a go at transferring my 35k/nt CP to the 60k/nt IC! Gotta be worth a punt!
Unfortunately there is also a Holiday Inn (DC Central/White House) that's about equidistant, so I beware if they try and move you there.
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Old Sep 18, 2017, 4:42 pm
  #41  
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Originally Posted by BrightlyBob
Now this has only just happened, so how do you think I should approach this? I call them now or nearer the time. Obviously if they contact me a few days before the reservation (which is next year!), I'll have more leverage, so do I wait it out, or call now whilst I have the "you knew about it and didn't tell me" position. I ask you, as this has happened to you before (more than once it seems, but it's never happened to me in 10 years as Marriott Gold/Plat and 8 years as IHG Plat/Spire, so it's new ground...
Yes, it has happened to me two or three times, but not since ca. 2012 with IHG (happened 2014 with Club Carlson; in that case, the reservation was honored). There was a lot of rebranding going on during the economic downturn.

I would write to IHG and simply ask them for assurances your reservation would be honored as booked.
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Old Sep 18, 2017, 5:04 pm
  #42  
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Originally Posted by dw
Unfortunately there is also a Holiday Inn (DC Central/White House) that's about equidistant, so I beware if they try and move you there.
Yes, I'm well aware of that property, stayed there a couple of years ago travelling with the 4-teenagers on an East coast road-trip. I offered the kids the choice between the Hamilton and the HI White House, and they chose the HI for the rooftop pool. The hotel was a bit battered and worn but the rooftop pool delivered. This time I'm on my own, and the Hamilton was cheaper on points than the HI...
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Old Sep 18, 2017, 5:06 pm
  #43  
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Originally Posted by soitgoes
Yes, it has happened to me two or three times, but not since ca. 2012 with IHG (happened 2014 with Club Carlson; in that case, the reservation was honored). There was a lot of rebranding going on during the economic downturn.

I would write to IHG and simply ask them for assurances your reservation would be honored as booked.
Yes, I think that's a good approach, thanks.
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Old Sep 18, 2017, 9:49 pm
  #44  
 
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As one of our valued IHG Reward Club members, we are writing you regarding your upcoming reservation for the Crowne Plaza The Hamilton – Washington DC. We wanted to take the time to inform you that the hotel is no longer part of the IHG family of hotels. I would like to apologize in advance for any inconvenience this may cause you.

The hotel has assured us they will still be able to honor your reservation. Unfortunately, they will be unable to offer IHG Reward Club benefits, points, or credit for the stay. If you have any questions or would like to cancel your reservation, you may contact the hotel directly. The phone number for the hotel is (202) 682-0111. If you prefer to stay with another IHG property where you can enjoy all the benefits of the IHG Rewards Club program, we invite you to visit our website to book alternate accommodations at www.ihg.com.
Totally unacceptable. I have a reservation starting in just 4 days and I have just received the above. It was only 4 weeks ago that I booked this stay (via IHG) on an IHG Member rate (prepaid), and I have even traded emails with the hotel concierge directly since to confirm my Platinum Elite status and benefits. How is it possible that no warning or notice was given to let me know that they would be leaving the group?

And this will also kill my goals in as far as my Accellerate promotion, throwing things way off.

Anyone have any ideas for recourse? My loss really is my standard points and expected benefits, as well as the promotion loss. There is a conference in town and understand that everything is well booked up across town, so rebooking will be difficult.

Thanks.

Last edited by Lennys26v2; Sep 18, 2017 at 10:01 pm
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Old Sep 19, 2017, 5:25 am
  #45  
 
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Originally Posted by Lennys26v2

And this will also kill my goals in as far as my Accellerate promotion, throwing things way off.
Same here. I switched for this reason to the CP Alexandria. It's across the river, but with the Metro and Uber and the $60 I'm saving on the rate, I'll make it work
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