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Old Mar 8, 2004, 4:22 pm
  #1  
Original Poster
 
Join Date: Mar 2003
Posts: 1,111
Internet Saver - Modify

Anyone experience with modifying an Internet Saver rate? I booked one night, then got sick and needed to postpone the trip for two weeks, so it's not like I won't show eventually

What's my best strategy? Hotel directly or PC Plat. line?

Any magic words that do the trick? Begging??

- Michael
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Old Mar 8, 2004, 6:41 pm
  #2  
 
Join Date: Jan 2003
Location: Sacramento, CA
Programs: Nothing much anymore. Used to be annual 1K but ditched the work travel life. Still 1MM on UA.
Posts: 269
I've found in my experiences that when you book the 21-day Advance Purchase, your credit card gets charged right away. However, when booking an Internet Saver rate, nothing gets charged until you show up at the hotel itself.

If you call the hotel and explain to them the circumstances, they may be willing to work with you.

I know of one HIEX in the Bay Area and another in the Seattle area that will even allow you to cancel an Internet Saver rate, even though the IC website says you cannot.
SMF UA 1K is offline  
Old Mar 8, 2004, 8:02 pm
  #3  
RCC
 
Join Date: Apr 2003
Location: Roswell, GA USA
Posts: 792
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by SMF UA 1K:
....will even allow you to cancel an Internet Saver rate, even though the IC website says you cannot.</font>
WOW...that is customer service...never heard of anyone being able to change a internet saver rate...good to know....
RCC is offline  
Old Mar 9, 2004, 6:46 am
  #4  
 
Join Date: Apr 2002
Location: S. Jersey
Posts: 171
I was in the same situation in October. I contacted the hotel directly and explained my situation. They allowed me to reschedule my stay at their property without penalty.

John
JerseyJohn is offline  
Old Mar 9, 2004, 11:56 am
  #5  
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Join Date: Mar 2003
Posts: 1,111
Called the hotel, no fuss whatsoever. They simply changed without any questions, etc. Awesome!
michaelr is offline  


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