IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
Mar 9, 2019, 4:36 am
#1966
Join Date: Feb 2019
Programs: Hilton Gold, Etihad Gold, IHG Platinum, IC Ambasador, Marriott Gold, Taj Gold, Radisson Gold
Posts: 195
I agree with the last few comments above.
It is a worthwhile card to have and I definitely get my use out of it. To me it’s certainly worth the £99 annual fee and as someone said above if you use your free night on an expensive stay (I’ve used this years on IC in NYC which was about $350) then along with the additional points etc it’s worth it in my opinion.
admittedly, creation do have their faults and are certainly not the best company to deal with. Try reading their reviews on Trustpilot, that makes interesting reading! I’ve had issues with points not posting etc but it’s usually sorted out either by them or the IHG call centre. I did have a complaint where I ended up having to escalate it to the financial ombudsman as creation were clearly in the wrong but were adamant they weren’t. The ombudsman agreed with me though so in the end Creation had to cough up. Despite that though, the rewards outweigh the issues in my view.
It is a worthwhile card to have and I definitely get my use out of it. To me it’s certainly worth the £99 annual fee and as someone said above if you use your free night on an expensive stay (I’ve used this years on IC in NYC which was about $350) then along with the additional points etc it’s worth it in my opinion.
admittedly, creation do have their faults and are certainly not the best company to deal with. Try reading their reviews on Trustpilot, that makes interesting reading! I’ve had issues with points not posting etc but it’s usually sorted out either by them or the IHG call centre. I did have a complaint where I ended up having to escalate it to the financial ombudsman as creation were clearly in the wrong but were adamant they weren’t. The ombudsman agreed with me though so in the end Creation had to cough up. Despite that though, the rewards outweigh the issues in my view.
Mar 9, 2019, 8:12 am
#1967
Suspended
Join Date: Jul 2007
Posts: 4,477
Yes it is a mistake. You should have a rough idea about how many points you are due. If the difference is too huge, make sure you contact them. Within a few hundreds points you may just let it go. But sometimes it can be several hundreds points difference.
Mar 9, 2019, 8:20 am
#1968
Join Date: Feb 2019
Programs: Hilton Gold, Etihad Gold, IHG Platinum, IC Ambasador, Marriott Gold, Taj Gold, Radisson Gold
Posts: 195
Mar 10, 2019, 4:23 pm
#1969
Join Date: Feb 2019
Posts: 8
thanks for that.
As of this weekend my total spend so far (not including fee) passed £200 and I can already see via the creation myaccount side that the points have been added there,so as you say I'll get them at the statement date when they transfer over.
As of this weekend my total spend so far (not including fee) passed £200 and I can already see via the creation myaccount side that the points have been added there,so as you say I'll get them at the statement date when they transfer over.
Mar 11, 2019, 4:42 pm
#1970
Join Date: Jan 2019
Posts: 25
I was wondering if anyone knows this.
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
Mar 11, 2019, 4:54 pm
#1971
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Historically they've treated the two cards as separate products so you should be fine to receive the sign-up bonus - I certainly did before, albeit that was a couple of years ago.
Mar 11, 2019, 5:46 pm
#1972
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
I was wondering if anyone knows this.
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
Mar 12, 2019, 1:21 pm
#1973
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
I have had a reply back from creation regarding my query for not getting 4 X points for my foreign spend, the first email said which transaction?, even though i had already told them, the second email advised i had my points allocated
Mar 17, 2019, 8:28 am
#1974
Join Date: Feb 2019
Programs: Hilton Gold, Etihad Gold, IHG Platinum, IC Ambasador, Marriott Gold, Taj Gold, Radisson Gold
Posts: 195
I was wondering if anyone knows this.
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
I currently have the white IHG card ATM, but I was looking at upgrading to the £99 black.
i got the 10k bonus points about 10 months ago via the white card, so if I now got the black card, would I be eligible for the 20k sign up bonus?
I did the same thing
Mar 18, 2019, 2:21 pm
#1975
Join Date: Sep 2011
Location: London
Programs: IHG Spire Ambassador, Honors Gold
Posts: 53
After cancelling this card a while back due to Creation's infuriating customer support, I ended up opening another one because the lure of the annual free night was too great. However, perhaps it was a mistake because already they've started regularly blocking the card again. Since their call centre is closed more hours each day than it's open, it's extremely frustrating as there's then no way to unblock the card without calling them. I even tried going down the lost/stolen route on the phone (the only one available after 8pm...) and was told no they can't reactivate a blocked card, you just have to wait until morning. Anyone have any tips on not getting the card blocked/reactivating it? Or is it just a case of get the free night each year then stop using it asap?
Mar 18, 2019, 2:39 pm
#1976
Join Date: Nov 2011
Location: Glasgow, Scotland
Programs: BA Exec Gold, IHG Platinum, Hilton Honors Silver
Posts: 391
A word of warning to those who have a free night waiting to be used - keep checking it hasn’t been removed. I passed my £10k spend in January and the voucher was awarded promptly. I logged in tonight to make up a booking using it and the voucher is no longer there. A call to creation yielded nothing, they say they cannot help and heaven only knows what sort of nonsense I’ll get from IHG customer care.
This is card really isn’t worth the time and effort it takes to sort out the continual cock ups
Mar 19, 2019, 2:44 am
#1977
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
A word of warning to those who have a free night waiting to be used - keep checking it hasn’t been removed. I passed my £10k spend in January and the voucher was awarded promptly. I logged in tonight to make up a booking using it and the voucher is no longer there. A call to creation yielded nothing, they say they cannot help and heaven only knows what sort of nonsense I’ll get from IHG customer care.
This is card really isn’t worth the time and effort it takes to sort out the continual cock ups
Mar 19, 2019, 6:02 pm
#1979
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
Mar 20, 2019, 4:11 am
#1980
Join Date: Feb 2019
Programs: Hilton Gold, Etihad Gold, IHG Platinum, IC Ambasador, Marriott Gold, Taj Gold, Radisson Gold
Posts: 195
After cancelling this card a while back due to Creation's infuriating customer support, I ended up opening another one because the lure of the annual free night was too great. However, perhaps it was a mistake because already they've started regularly blocking the card again. Since their call centre is closed more hours each day than it's open, it's extremely frustrating as there's then no way to unblock the card without calling them. I even tried going down the lost/stolen route on the phone (the only one available after 8pm...) and was told no they can't reactivate a blocked card, you just have to wait until morning. Anyone have any tips on not getting the card blocked/reactivating it? Or is it just a case of get the free night each year then stop using it asap?
As travel hackers, some pain is always part of deal..