IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
Mar 16, 2017, 10:12 am
#1471
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
Wow!! A phone call from Hazel at the Executive Office 10 minutes after emailing the CEO - offering the full £99 fee refunded. £33 immediately to my credit card and the standard £66 refund on the May statement.
AND a further £250.00 goodwill payment for the loss of my free night. Result!
AND a further £250.00 goodwill payment for the loss of my free night. Result!
Mar 16, 2017, 10:25 am
#1472
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,529
You and me both!
Got back yesterday from overseas trip to find the letter had arrived. Off again on Saturday for three weeks. As all flights and hotels for both self and colleague for both trips are on this card, that's my £10k spent since the card was renewed last month.
With my bmi cards just shut and now this, what next? But I know a site where I can research my next card
Got back yesterday from overseas trip to find the letter had arrived. Off again on Saturday for three weeks. As all flights and hotels for both self and colleague for both trips are on this card, that's my £10k spent since the card was renewed last month.
With my bmi cards just shut and now this, what next? But I know a site where I can research my next card
Mar 16, 2017, 11:54 am
#1473
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Wow!! A phone call from Hazel at the Executive Office 10 minutes after emailing the CEO - offering the full £99 fee refunded. £33 immediately to my credit card and the standard £66 refund on the May statement.
AND a further £250.00 goodwill payment for the loss of my free night. Result!
AND a further £250.00 goodwill payment for the loss of my free night. Result!
What are are we missing with this?
Mar 16, 2017, 12:38 pm
#1475
Join Date: Sep 2004
Posts: 973
Hubby had the free IHG barclays card - so he is gold (which is not much). He cancelled it as he did not want the free barclays card. Today he received an offer from IHG for the £99 card with 40K and platinum, or the free card with 20K and gold.
Since I am the one who is behind all the point and status game, I am trying to decide if hubby should apply for the £99 card or the free card again. One big drawback with IHG platinum is no breakfast - unlike Hilton gold and Marriott gold.
Since I am the one who is behind all the point and status game, I am trying to decide if hubby should apply for the £99 card or the free card again. One big drawback with IHG platinum is no breakfast - unlike Hilton gold and Marriott gold.
Mar 16, 2017, 1:13 pm
#1476
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
Hubby had the free IHG barclays card - so he is gold (which is not much). He cancelled it as he did not want the free barclays card. Today he received an offer from IHG for the £99 card with 40K and platinum, or the free card with 20K and gold.
Since I am the one who is behind all the point and status game, I am trying to decide if hubby should apply for the £99 card or the free card again. One big
drawback with IHG platinum is no breakfast - unlike Hilton gold and Marriott gold.
Since I am the one who is behind all the point and status game, I am trying to decide if hubby should apply for the £99 card or the free card again. One big
drawback with IHG platinum is no breakfast - unlike Hilton gold and Marriott gold.
night at CP London City which I like to stay at, I wouldn't get a night with cash for £99 (unless I was very lucky), it would cost you more than £99 to buy 40k points even at 100% free. The cash and points trick can get you 20k points for roughly £100...if you get the £99 card you get twice as many points as you would
normally both on normal spend and getting 50% ihg points bonus on hotel stays and you may be lucky and score some upgrades...just some things for you to consider
ofc the above 40k points situation is only for the first year, but no harm in cancelling it after 12 months
Mar 16, 2017, 1:35 pm
#1477
Join Date: Sep 2004
Posts: 973
I guess it's how much the points are worth to you, I'm only a leisure traveller, 40k in points is 10k short for a
night at CP London City which I like to stay at, I wouldn't get a night with cash for £99 (unless I was very lucky), it would cost you more than £99 to buy 40k points even at 100% free. The cash and points trick can get you 20k points for roughly £100...if you get the £99 card you get twice as many points as you would
normally both on normal spend and getting 50% ihg points bonus on hotel stays and you may be lucky and score some upgrades...just some things for you to consider
ofc the above 40k points situation is only for the first year, but no harm in cancelling it after 12 months
night at CP London City which I like to stay at, I wouldn't get a night with cash for £99 (unless I was very lucky), it would cost you more than £99 to buy 40k points even at 100% free. The cash and points trick can get you 20k points for roughly £100...if you get the £99 card you get twice as many points as you would
normally both on normal spend and getting 50% ihg points bonus on hotel stays and you may be lucky and score some upgrades...just some things for you to consider
ofc the above 40k points situation is only for the first year, but no harm in cancelling it after 12 months
Mar 16, 2017, 1:56 pm
#1478
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
(sorry, couldn't resist - was sad I didn't have the card to complain, but just got a nice chunk of compensation on the Hilton card instead for the 10k sign-up points not arriving, so still living the #BarclaycardCompensationLife!)
Mar 16, 2017, 2:11 pm
#1479
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
One thing is puzzling me - Barclaycard say that they will refund (pro rata, but not in my case - see above) the £99 fee on the May statement. But what happens if you cancel before then? After all, you only get IHG points until 20 April and the card itself finishes on 26 April. My statement date is usually around 15/16th of the month so I will get a statement on 15/16 April and the final one on 15/16 May. I doubt if I will be using the IHG Premium Barclaycard at all as I now have a non-fee Creation Mastercard.
I can see my last statement in May being in credit by the £66 refunded fee. If the account is closed how do I get my hands on the refund? If I don't cancel they send me a Barclaycard Platinum credit card. I don't want it.
I can see my last statement in May being in credit by the £66 refunded fee. If the account is closed how do I get my hands on the refund? If I don't cancel they send me a Barclaycard Platinum credit card. I don't want it.
Last edited by igc324; Mar 16, 2017 at 2:18 pm
Mar 16, 2017, 3:10 pm
#1481
Join Date: Sep 2005
Location: UK
Programs: IHG Diamond Amb, Bonvoy Plat (+LTP), VS Silver
Posts: 1,392
My correspondence with Barclaycard seems to have got stuck in their complaints system - their tracking system shows it was registered on the 9th and allocated to somebody on the 14th but had no response back so far.
In the meantime, IHG sent me an email for Creation cards today but most of the email was blank with non-working links.
Seems like IHG, Barclays and Creation are ideal partners in terms of service.
In the meantime, IHG sent me an email for Creation cards today but most of the email was blank with non-working links.
Seems like IHG, Barclays and Creation are ideal partners in terms of service.
Mar 17, 2017, 6:35 am
#1482
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
How badly Barclaycard want rid of you as a customer, chrism20? I mean they've gone to the extent of closing the whole card after having to pay you thousands every month (sorry, couldn't resist - was sad I didn't have the card to complain, but just got a nice chunk of compensation on the Hilton card instead for the 10k sign-up points not arriving, so still living the #BarclaycardCompensationLife!)
(sorry, couldn't resist - was sad I didn't have the card to complain, but just got a nice chunk of compensation on the Hilton card instead for the 10k sign-up points not arriving, so still living the #BarclaycardCompensationLife!)
Mar 19, 2017, 12:37 pm
#1484
Join Date: Dec 2007
Location: London
Programs: BA Gold
Posts: 892