IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
May 7, 2017, 9:29 am
#1621
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Exactly!
May 7, 2017, 2:14 pm
#1622
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
Cheers guys, application completed.
The card should arrive in the next week or two (quoted 5-7 working days). In the meantime I'll continue to use my BC Freedom Rewards card as I don't have another card.
I'm slowly starting to realise just how many sites and applications have my old IHG Barclaycard as my payment option. There's stuff like iTunes, Apple Pay, Uber, PayPal and a host of shopping sites, insurance companies, etc, etc.
The card should arrive in the next week or two (quoted 5-7 working days). In the meantime I'll continue to use my BC Freedom Rewards card as I don't have another card.
I'm slowly starting to realise just how many sites and applications have my old IHG Barclaycard as my payment option. There's stuff like iTunes, Apple Pay, Uber, PayPal and a host of shopping sites, insurance companies, etc, etc.
May 7, 2017, 4:35 pm
#1623
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
UK base rates are 0.25% so that credit card rate is a ludicrous 1865 basis points higher than the banks own costs of borrowing. I'm old enough to remember when interest rates were reliably in double figures yet the credit card rates of the time were around 17-18, so just a few percent higher than what the banks themselves paid to cover short term funding operations in the money markets. They still made money but it wasn't the intergalactic levels of usury you see in today's world of ZIRP.
May 8, 2017, 2:49 am
#1624
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
May 10, 2017, 1:59 pm
#1625
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
I am slowly getting tired of Creation.
I applied for the white card in October. For some reason, I only got accepted a month later, and received the card on 18th of November. I spent £200 by 3rd of January.
It's May now and still no sign of the 10k bonus. I emailed them in March, but that achieved nothing. I called them last month, and they said that I didn't actually spend £200 within the first 3 months. They then said that this counts from application date, which I said is ridiculous (although that doesn't matter, as even if that date is chosen, I still spent £200 within 3 months). Creation reluctantly agreed and said they'll sort it out.
Well, clearly they didn't. I called them again today, and was told that the best thing to do would be for me to call IHG. I somehow don't think that's going to work.
What else can I do?
I applied for the white card in October. For some reason, I only got accepted a month later, and received the card on 18th of November. I spent £200 by 3rd of January.
It's May now and still no sign of the 10k bonus. I emailed them in March, but that achieved nothing. I called them last month, and they said that I didn't actually spend £200 within the first 3 months. They then said that this counts from application date, which I said is ridiculous (although that doesn't matter, as even if that date is chosen, I still spent £200 within 3 months). Creation reluctantly agreed and said they'll sort it out.
Well, clearly they didn't. I called them again today, and was told that the best thing to do would be for me to call IHG. I somehow don't think that's going to work.
What else can I do?
May 11, 2017, 4:12 pm
#1626
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
To the contrary, I've done alright with Creation so far. The initial 20k bonus points posted as expected and the second lot of 20k has appeared in my account, looks like they'll post this month. Was a bit annoyed in the beginning with the security restrictions, but one phone call sorted that out and not had an issue since.
May 15, 2017, 6:24 am
#1627
Join Date: Nov 2011
Location: Glasgow, Scotland
Programs: BA Exec Gold, IHG Platinum, Hilton Honors Silver
Posts: 391
Well Creation haven't responded to my complaint regarding the incorrect allocation of IHG points for IHG hotels stays so I've made another complaint and asked for it to be escalated.
On the old Barclaycard when I received my compensation earlier in the year I was promised there would also be a pro rata refund of the annual fee before my May statement. Well, the May statement has been generated and no surprises to find Barclaycard have not fulfilled their side of the agreement so another complaint raised there.
Does anyone connected with IHG ever get it right?!
On the old Barclaycard when I received my compensation earlier in the year I was promised there would also be a pro rata refund of the annual fee before my May statement. Well, the May statement has been generated and no surprises to find Barclaycard have not fulfilled their side of the agreement so another complaint raised there.
Does anyone connected with IHG ever get it right?!
May 15, 2017, 2:01 pm
#1628
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
Well Creation haven't responded to my complaint regarding the incorrect allocation of IHG points for IHG hotels stays so I've made another complaint and asked for it to be escalated.
On the old Barclaycard when I received my compensation earlier in the year I was promised there would also be a pro rata refund of the annual fee before my May statement. Well, the May statement has been generated and no surprises to find Barclaycard have not fulfilled their side of the agreement so another complaint raised there.
Does anyone connected with IHG ever get it right?!
On the old Barclaycard when I received my compensation earlier in the year I was promised there would also be a pro rata refund of the annual fee before my May statement. Well, the May statement has been generated and no surprises to find Barclaycard have not fulfilled their side of the agreement so another complaint raised there.
Does anyone connected with IHG ever get it right?!
May 16, 2017, 3:04 am
#1629
Join Date: Dec 2014
Location: London, UK
Programs: BAEC, VS, Marriott, HH, Hertz PC
Posts: 270
Can you just clarify that point re "appearing in your account" - do they have a points section in your online account where you can view points earned throughout the month as with Amex rather than waiting to see what comes across once a month?
May 16, 2017, 2:18 pm
#1630
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
I have an earned this month and earned in total sections .... That is it
May 16, 2017, 2:51 pm
#1631
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
It doesn't show points per transaction, just an aggregate earning figure for the month.
May 17, 2017, 2:36 am
#1632
Join Date: Dec 2014
Location: London, UK
Programs: BAEC, VS, Marriott, HH, Hertz PC
Posts: 270
So is that section/figure updated regularly or just once a month?
May 17, 2017, 3:48 am
#1633
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Need a bit of help understanding what Barclaycard did with the last couple of batches of IHG poitns.
The points listed on my Jan statement hit IHG in the last week of Jan (and match exactly). The points from my Feb statement arrived towards end Feb, also match up.
According to my Mar statement I earned zero points but a couple of hundred posted at IHG anyway (?!)
I earned ~13.5k points as shown on my Apr statement.
~26k posted at IHG towards the end of Apr.
What about the transactions from the May statement? It doesn't mention IHG or points at all (switched to Plat VISA branding), but there's over £5k of spend after the Apr statement but before the cut-off date for IHG points earning.
Did the Apr and May points somehow all post together?
The points listed on my Jan statement hit IHG in the last week of Jan (and match exactly). The points from my Feb statement arrived towards end Feb, also match up.
According to my Mar statement I earned zero points but a couple of hundred posted at IHG anyway (?!)
I earned ~13.5k points as shown on my Apr statement.
~26k posted at IHG towards the end of Apr.
What about the transactions from the May statement? It doesn't mention IHG or points at all (switched to Plat VISA branding), but there's over £5k of spend after the Apr statement but before the cut-off date for IHG points earning.
Did the Apr and May points somehow all post together?
May 17, 2017, 5:32 am
#1634
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
I'm still waiting on those [as well as April ones] - BC keeps sending me letters with new dates by which they promise to resolve. Latest is 28th May.
Maybe time to write to the FO?
May 17, 2017, 6:44 am
#1635
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
But the points allocated this month don't hit my account 'this month' it will be next....I think