Promotion Discussion Thread 2012
#1141
Join Date: May 2012
Location: UK
Programs: PC Platinum, CC Gold Elite, VS Red
Posts: 332
Works in UK
#1142
Join Date: May 2012
Location: UK
Programs: PC Platinum, CC Gold Elite, VS Red
Posts: 332
UK address - roles to rooms works.
#1144
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
I managed to register for roles to rooms with a Croatian address. Have a stay in 10 days, will report if it posts.
#1145
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
It didn't matter in my case as I had quite a few stays in Asia here in Asia where my PC address also is.
#1146
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,227
The printed card starts "Stay at any of our hotels ..." and the web page T&C says "any participating[list of brands] worldwide".
#1147
Join Date: Jun 2012
Location: MEL, PER, PBO, occasionally ships, oil rigs and other places that no sane human being should ever find themselves
Programs: IHG RA, PC Plat, QF Plat/LTS
Posts: 804
I knew the other shoe would drop eventually.
They just sent me a survey to ask how they did on my inquiry and the survey won't work! LOL!!!
Oh well, at least the important part of the transaction went smoothly!
They just sent me a survey to ask how they did on my inquiry and the survey won't work! LOL!!!
Oh well, at least the important part of the transaction went smoothly!
Today I noticed that my last stay at IC Frankfurt hadn't posted and all of my October stays still hadn't been tracked on my Stay 15 Get 15K promo.
I rang Manila and was told that I had cancelled my reservation for FRA and that the Stay 15 Get 15K only applied to ICs not the other properties in the chain. At this point I was expecting to get screwed the same way several others have described in other posts.
I explained that I did, indeed, cancel my reservation at FRA but made another one for a different room on a different rate on the same day and that she (the woman on the phone) was incorrect regarding the Ts & Cs of the Stay promo.
Much to my surprise, I was put on hold for a few minutes and when the girl came back on the phone I had already had my FRA stay credited and all of the other stays tracked on my Stay promo (which meant I fulfilled it and got my 15k)!
Great job Amb Services! It was really refreshing to get such good service when there are so many others that have only come away from simillar calls with a headache. ^
I rang Manila and was told that I had cancelled my reservation for FRA and that the Stay 15 Get 15K only applied to ICs not the other properties in the chain. At this point I was expecting to get screwed the same way several others have described in other posts.
I explained that I did, indeed, cancel my reservation at FRA but made another one for a different room on a different rate on the same day and that she (the woman on the phone) was incorrect regarding the Ts & Cs of the Stay promo.
Much to my surprise, I was put on hold for a few minutes and when the girl came back on the phone I had already had my FRA stay credited and all of the other stays tracked on my Stay promo (which meant I fulfilled it and got my 15k)!
Great job Amb Services! It was really refreshing to get such good service when there are so many others that have only come away from simillar calls with a headache. ^
#1148
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
My observation is just based on the empirical evidence when my stay out of Asia didn't count for this promo.
#1149
Join Date: Jun 2012
Location: MEL, PER, PBO, occasionally ships, oil rigs and other places that no sane human being should ever find themselves
Programs: IHG RA, PC Plat, QF Plat/LTS
Posts: 804
I'd ring the Amb Service Centre and be prepared to quote the terms and conditions to them. They should correct things. See my post above (or below depending on how you've set up your settings... )
#1150
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
I would NOT call Ambassador service center IF you have signed up for a promotion that you were NOT originally targeted for.
#1153
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,227
I suggested he look at the text on http://priorityclub.com/mixpleasure. He apologised a lot and said he'd have to get someone to look into it, as the information in their computer does not match what's on the web.
#1154
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
To my complete surprise I received the first "Roles to Rooms" bonus - makes absolutely no sense, as it was my 6th stay in October (and 3rd at an IC)
FWIW I lodged a missing bonus report a day before (after all, this is public offer, on a freely accessible PC page), I haven't heard back from them.
FWIW I lodged a missing bonus report a day before (after all, this is public offer, on a freely accessible PC page), I haven't heard back from them.
Last edited by WilcoRoger; Oct 30, 2012 at 2:32 am
#1155
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
To my complete surprise I received the first "Roles to Rooms" bonus - makes absolutely no sense, as it was my 6th stay in October (and 3rd at an IC)
FWIW I lodged a missing bonus report a day before (after all, this is public offer, on a freely accessible PC page), I havenät heard back from them.
FWIW I lodged a missing bonus report a day before (after all, this is public offer, on a freely accessible PC page), I havenät heard back from them.