Priorityclub is locking accounts after the QUIZ Game
Feb 11, 2010, 4:44 pm
#47
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
They probably want some time to remove the duplicate 100 point postings. Those were in essence an IT error.
Last edited by FLYGVA; Feb 11, 2010 at 11:57 pm Reason: quote was broken due to incorrect quote in #351
Feb 11, 2010, 4:50 pm
#48
Join Date: Jun 2009
Posts: 1,295
According to the Ambassador service desk, my account was indeed deactivated. They could not provide me with a reason or resolution at this point and said they would call me back.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
Feb 11, 2010, 4:54 pm
#49
Join Date: Aug 2005
Location: DFW
Programs: Marriott Life Titanium, Hilton Diamond, United Silver, DL, IHG Plat, etc.
Posts: 2,888
Well I know of 5 accts who did that run last night and 2 won't recognize acct/password but other 3 no problems with same activity....rest unaffected so probably no issues as that happens occassionally for no reason and then works fine. Just wait a while ...could be system related. Make sure your cookies are set right if you're logging in on some elses computer as you'll get the same response.
Last edited by FLYGVA; Feb 11, 2010 at 11:58 pm Reason: quote was broken due to incorrect quote in #346
Feb 11, 2010, 4:58 pm
#50
Join Date: Aug 2005
Location: DFW
Programs: Marriott Life Titanium, Hilton Diamond, United Silver, DL, IHG Plat, etc.
Posts: 2,888
Suddenly this promo turned up under "My Offers" - so far so good.
Confusingly it also says
No Current Activity for this Offer
and at the same time
You need 1 Stay for the next award.
Most confusing of all is that I had stayed in 2 hotels 5,5 weeks ago (so technically I'm still within the "4-6 weeks" period) and those stays posted normally.
Has anyone received the 10k points for this promo yet?
Confusingly it also says
No Current Activity for this Offer
and at the same time
You need 1 Stay for the next award.
Most confusing of all is that I had stayed in 2 hotels 5,5 weeks ago (so technically I'm still within the "4-6 weeks" period) and those stays posted normally.
Has anyone received the 10k points for this promo yet?
Feb 11, 2010, 5:13 pm
#51
Join Date: Nov 2008
Location: YYZ
Programs: SPG Plat,MR Plat Spire Plat/IC Amb, Choice Plat, BW Plat
Posts: 1,320
Mixed bag.....of 5 accounts that all did 1000pts only 2 cannot login so not a blanket lockout....other 3 have no problems what so ever with multiple logon's. Suspect will resolve after the PCR system updates.
Feb 11, 2010, 5:24 pm
#52
Join Date: Jun 2009
Posts: 1,295
According to the Ambassador service desk, my account was indeed deactivated. They could not provide me with a reason or resolution at this point and said they would call me back.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
All 1500 bonus points still there, however, I will not be screwing around with this promotion any more--be thankful for what you can get!
Feb 11, 2010, 5:28 pm
#53
Join Date: Oct 2009
Posts: 5,041
According to the Ambassador service desk, my account was indeed deactivated. They could not provide me with a reason or resolution at this point and said they would call me back.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
If they cancel an RA account over 1500 points, with at least 8 IC reservations currently booked, a storm is going to ensue.
I do also have some reservations, I can access them with confirmation# and name, but the PC# is gone from the reservation. It does say:
Priority Club Number: add prioricy club number
some of them were reward nights, wonder what would happen if I would
cancel those, where would the points go? could I create a new account, cancel and they go there - sigh!
Feb 11, 2010, 5:58 pm
#54
Join Date: Nov 2006
Location: LCY-ORY
Programs: BMI/SQ/AFKL/PC RAmbo®/Oyster/B&Q
Posts: 1,250
Ditto...got my account deactivated too.Called up Amb services and got reactivated also.Probably fortunate i hesitated around the 1100 point mark.The mysterious 'system error' has been reported to head office apparently
Feb 11, 2010, 6:09 pm
#55
Join Date: Feb 2010
Programs: PC Platinum
Posts: 59
I just found out that My account was deactivated too... I called up to find out why, and I was informed that I had a second account opened that had one stay one it. They ended up transferring the points from the error account, and re-activated my account for me. They didn't ask/say anything about the bonus points from the survey or anything else.
Feb 11, 2010, 6:14 pm
#56
Join Date: Dec 2009
Location: Here
Programs: Some
Posts: 79
IHG must have gotten wind from our knowledgable IHG Lurker who posts frequently
Feb 11, 2010, 6:29 pm
#57
Join Date: Nov 2008
Location: YYZ
Programs: SPG Plat,MR Plat Spire Plat/IC Amb, Choice Plat, BW Plat
Posts: 1,320
1 of the 2 problem accts just started working and they didn't have to call so give it some time it appears.... so don't jump out of any windows yet lol
Feb 11, 2010, 6:35 pm
#58
Original Poster
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
My account was deactivated,but my wife's was not touched thus far and both did a survey once in each language posted.
I emailed PC customer service instead of calling.I'll report back if I receive a reply.
I emailed PC customer service instead of calling.I'll report back if I receive a reply.
Feb 11, 2010, 8:09 pm
#59
Join Date: May 2008
Posts: 14
PC Customer Service just reinstated it when I called, no questions asked except to verify my identity.
Looks like it takes an actual contact with them to get it running again.
Feb 11, 2010, 8:12 pm
#60
Join Date: Nov 2008
Location: Canada
Programs: Marriott LT Gold, IHG Club, Hertz Gold, Aeroplan, Avios, SkyMiles, Thrifty, AMEX
Posts: 985
Popped in 2-3 survey answers per language, and my account's MIA. Did 1 survey in each language on Dad's account, and his is untouched.
Have also emailed. Encouraged that most seem to be getting their accounts back, so I don't think I'll have to throw myself at the mercy of my contact at head honcho's office (I had my mea culpa speech all prepared and everything...)
Have also emailed. Encouraged that most seem to be getting their accounts back, so I don't think I'll have to throw myself at the mercy of my contact at head honcho's office (I had my mea culpa speech all prepared and everything...)