Please post your Rewards Club Elite experiences (Archive Thread 2015)
Mar 11, 2015, 4:01 am
#61
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
Mar 13, 2015, 10:02 pm
#62
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Staybridge Suites Miami (Doral), Florida
Staybridge Suites Miami (Doral), Florida
What is your IHG Rewards Club status?
- Platinum Elite
Were you happy with the hotel/stay?
- Very happy
Which room did you book and which upgrade did you receive?
- Booked: 1 Queen Bed Studio Suites (on points)
- Received: 1 King Bed, 1 Room Suite w/ balcony
How are the rooms?
- Completely remodeled (it was completed at the end of 2014). It looks more like a brand new hotel than just a remodel. All new everything from furniture to fixtures to stainless steel refrigerator, the entire kitchen...everything is new within the suite. And I do mean, everything.
- Lots and lots of electrical outlets.
What was your welcome gift?
- 500 points or ? I didn't ask what else they were offering after they said "or"...just took the points. This was on a Reward stay, also.
What was good and what was bad?
Good
- Friendly staff. Paul & Abby who checked my rooms in on different dates are just great! Asked for a new tv remote and maintenance was up in less than 5 minutes. Most of the staff is bilingual but some just speak Spanish (but not the front desk staff). Saw staff constantly cleaning. Hotel is in perfect shape.
- The hotel looks exactly like the pictures on the IHG website...actually, better...
- Platinum members appear to get upgraded since I had 3 suites on reward nights and all got upgraded.
- Very quiet. My suite was across from elevator. Unless I was near/next to the door, I never heard anyone in the hall. Never anyone above, below or besides me either.
- A/C is central. Keeps the suite very cool. I set it at 62 and woke up one morning to 65 in the suite (while it was humid and nearly 80 outside).
- TV Channels. Incredible array of tv channels from DirecTV with on-screen current programs. The channel listings guide in the suite is somewhat incomplete as there are more than 130 channels...more than they list.
The only IHG hotel I've ever been to with more channels is the HIX Dania Beach, FL.
- Breakfast & Evening Social. Although they have the typical, boring Staybridge Suites corporate breakfast buffet, it is keep very fresh, restocked and clean. Evening social does include wine and beer. They had a great carrot cake dessert at it, also.
Bad
- I'm going to have to nitpick just to mention anything bad. No DVD player, toilet flushes very slow, hallways can get a little warm. If you are looking to workout, the exercise room also contains the (free) laundry room (4 washers/4 dryers) and it gets quite humid and hot. Pool is shared with the co-owned adjacent (as in literally just separated by the pool) Holiday Inn. I never saw anyone in the pool. It gets a lot of shade since it is between two 9 story buildings. Once in a while, a plane goes over the hotel, it's close to MIA, but it's very rare (one late afternoon, 5 did within 2 hours but on 2 other days, none). That's about it.
Value for Money/Points? Would you return?
- Absolutely. This has instantly become one of my favorite IHG hotels. Next to the Staybridge Suites Las Vegas, this is now my second favorite Staybridge Suites.
What is your IHG Rewards Club status?
- Platinum Elite
Were you happy with the hotel/stay?
- Very happy
Which room did you book and which upgrade did you receive?
- Booked: 1 Queen Bed Studio Suites (on points)
- Received: 1 King Bed, 1 Room Suite w/ balcony
How are the rooms?
- Completely remodeled (it was completed at the end of 2014). It looks more like a brand new hotel than just a remodel. All new everything from furniture to fixtures to stainless steel refrigerator, the entire kitchen...everything is new within the suite. And I do mean, everything.
- Lots and lots of electrical outlets.
What was your welcome gift?
- 500 points or ? I didn't ask what else they were offering after they said "or"...just took the points. This was on a Reward stay, also.
What was good and what was bad?
Good
- Friendly staff. Paul & Abby who checked my rooms in on different dates are just great! Asked for a new tv remote and maintenance was up in less than 5 minutes. Most of the staff is bilingual but some just speak Spanish (but not the front desk staff). Saw staff constantly cleaning. Hotel is in perfect shape.
- The hotel looks exactly like the pictures on the IHG website...actually, better...
- Platinum members appear to get upgraded since I had 3 suites on reward nights and all got upgraded.
- Very quiet. My suite was across from elevator. Unless I was near/next to the door, I never heard anyone in the hall. Never anyone above, below or besides me either.
- A/C is central. Keeps the suite very cool. I set it at 62 and woke up one morning to 65 in the suite (while it was humid and nearly 80 outside).
- TV Channels. Incredible array of tv channels from DirecTV with on-screen current programs. The channel listings guide in the suite is somewhat incomplete as there are more than 130 channels...more than they list.
The only IHG hotel I've ever been to with more channels is the HIX Dania Beach, FL.
- Breakfast & Evening Social. Although they have the typical, boring Staybridge Suites corporate breakfast buffet, it is keep very fresh, restocked and clean. Evening social does include wine and beer. They had a great carrot cake dessert at it, also.
Bad
- I'm going to have to nitpick just to mention anything bad. No DVD player, toilet flushes very slow, hallways can get a little warm. If you are looking to workout, the exercise room also contains the (free) laundry room (4 washers/4 dryers) and it gets quite humid and hot. Pool is shared with the co-owned adjacent (as in literally just separated by the pool) Holiday Inn. I never saw anyone in the pool. It gets a lot of shade since it is between two 9 story buildings. Once in a while, a plane goes over the hotel, it's close to MIA, but it's very rare (one late afternoon, 5 did within 2 hours but on 2 other days, none). That's about it.
Value for Money/Points? Would you return?
- Absolutely. This has instantly become one of my favorite IHG hotels. Next to the Staybridge Suites Las Vegas, this is now my second favorite Staybridge Suites.
Mar 16, 2015, 10:06 am
#63
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
Holiday Inn Express, Dortmund, Germany
Holiday Inn Express, Dortmund, Germany
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, all OK but nothing more
Which room did you book ...
Standard (3 people) award, got King bed + sofabed
and which upgrade did you receive?
Rooms are all same size it seemed, 2 double beds or king bed with sofa.
How are the rooms?
Very small, otherwise standard HIX. Quite clean though, feeled like they are fairly new. Good choice of TV channels, kettle with coffee&tea. Our room was marked "IHG member room" but I did not find any difference.
How is the exec. lounge?
NA.
What was good and what was bad?
+ Personnel were nice and friendly.
+ Cheap but fairly decent for not being "too cheap"
+ Parking was open and free, despite webpage said it costs
- Far away from city, and actually fairly far away from soccer stadium, but there is a tram connection nearby to the stadium.
Value for $ or Priority Club Points? Would you return?
Good value for the low prices. Nothing special here, but decent HIX anyway. Would never pay over 100$ though.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, all OK but nothing more
Which room did you book ...
Standard (3 people) award, got King bed + sofabed
and which upgrade did you receive?
Rooms are all same size it seemed, 2 double beds or king bed with sofa.
How are the rooms?
Very small, otherwise standard HIX. Quite clean though, feeled like they are fairly new. Good choice of TV channels, kettle with coffee&tea. Our room was marked "IHG member room" but I did not find any difference.
How is the exec. lounge?
NA.
What was good and what was bad?
+ Personnel were nice and friendly.
+ Cheap but fairly decent for not being "too cheap"
+ Parking was open and free, despite webpage said it costs
- Far away from city, and actually fairly far away from soccer stadium, but there is a tram connection nearby to the stadium.
Value for $ or Priority Club Points? Would you return?
Good value for the low prices. Nothing special here, but decent HIX anyway. Would never pay over 100$ though.
Mar 17, 2015, 1:25 pm
#64
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
Holiday Inn Ratingen, Dusseldorf, Germany
Holiday Inn Ratingen, Dusseldorf, Germany
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
OKish, nothing more and nothing less. Indifferent feeling
Which room did you book ...
Standard (=superior?) double beds
and which upgrade did you receive?
The same I guess. I didn't really find differences in rooms, even though there are differences according to their booking engine, but one cannot really tell which one is better than the other
How are the rooms?
Fairly decent size for a HI, but not big either. No frills, standard. Shampoo dispenser in bathroom was empty.
We requested an extra bed for a 3rd person, which cost 30€
How is the exec. lounge?
There is none
What was good and what was bad?
+ OK room, clean, not so worn as some rooms look on their webpage
- no elite benefits, no positive surprises nothing if you expect some.
- small and not so safe parking area costs (we parked on the street nearby, but there is not much space you can find)
If you expect exactly what you imagine booking this, then it will be just that and no more.
Value for $ or Priority Club Points? Would you return?
For the low prices they usually have, this is a good value to just overnight stay checking-in late and leaving in the morning. With any higher price than 70€ I would never book this.
Will never return if other DUS hotels are available.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
OKish, nothing more and nothing less. Indifferent feeling
Which room did you book ...
Standard (=superior?) double beds
and which upgrade did you receive?
The same I guess. I didn't really find differences in rooms, even though there are differences according to their booking engine, but one cannot really tell which one is better than the other
How are the rooms?
Fairly decent size for a HI, but not big either. No frills, standard. Shampoo dispenser in bathroom was empty.
We requested an extra bed for a 3rd person, which cost 30€
How is the exec. lounge?
There is none
What was good and what was bad?
+ OK room, clean, not so worn as some rooms look on their webpage
- no elite benefits, no positive surprises nothing if you expect some.
- small and not so safe parking area costs (we parked on the street nearby, but there is not much space you can find)
If you expect exactly what you imagine booking this, then it will be just that and no more.
Value for $ or Priority Club Points? Would you return?
For the low prices they usually have, this is a good value to just overnight stay checking-in late and leaving in the morning. With any higher price than 70€ I would never book this.
Will never return if other DUS hotels are available.
Mar 17, 2015, 3:43 pm
#65
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
HIE Arnhem, NL
HIE Arnhem, NL
What is your Priority Club status?
Platinum (RA)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Standard HIE offering (5floor hotel is about 18months old only) stay was fine
Which room did you book
Booked - Standard double be
Received - Std Double on 1st Floor
(early 10am checkin, I took,, offered higher floor if waited till 2pm)
How are the rooms?
o Standard size for a HIE, bathroom had shower only but was 50% bigger rectangular not usual square
o Plenty of power points and lighting
o Work bench and Chair, 32" TV, + small corner chair (no 2seater sofa here)
How is the exec. lounge?
There is none
What was good and what was bad?
Good
o Friendly helpful and polite staff. The looked up shops I needed and hilited on town center map(s) for me
o Continental brekkie was fine, yoghurt, fruit, cereal, bread/toast, croisants, rolls, cheese, cold meats, coffee, orange juice
o No evening food here , can order in, fetch own ++ reception will microwave/heat food if needed
o 300points or drink/snack on checkin
o Very convenient for both Arnherm station (1km, 10min walk) and shopping center (Direct train to/from Amsterdam Centraal Station)
o New (18months old) hotel so rooms in good condition
Bad
o Nothing
Neutral
o TV channels (if from UK) just BBC1/2 (no ITV channels)
Value for $ or Priority Club Points? Would you return?
5k PB night so great value (normally 70euro so 20K points poor choice I would pay 70euro)
What is your Priority Club status?
Platinum (RA)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Standard HIE offering (5floor hotel is about 18months old only) stay was fine
Which room did you book
Booked - Standard double be
Received - Std Double on 1st Floor
(early 10am checkin, I took,, offered higher floor if waited till 2pm)
How are the rooms?
o Standard size for a HIE, bathroom had shower only but was 50% bigger rectangular not usual square
o Plenty of power points and lighting
o Work bench and Chair, 32" TV, + small corner chair (no 2seater sofa here)
How is the exec. lounge?
There is none
What was good and what was bad?
Good
o Friendly helpful and polite staff. The looked up shops I needed and hilited on town center map(s) for me
o Continental brekkie was fine, yoghurt, fruit, cereal, bread/toast, croisants, rolls, cheese, cold meats, coffee, orange juice
o No evening food here , can order in, fetch own ++ reception will microwave/heat food if needed
o 300points or drink/snack on checkin
o Very convenient for both Arnherm station (1km, 10min walk) and shopping center (Direct train to/from Amsterdam Centraal Station)
o New (18months old) hotel so rooms in good condition
Bad
o Nothing
Neutral
o TV channels (if from UK) just BBC1/2 (no ITV channels)
Value for $ or Priority Club Points? Would you return?
5k PB night so great value (normally 70euro so 20K points poor choice I would pay 70euro)
Last edited by scubaccr; Mar 18, 2015 at 5:34 am
Mar 17, 2015, 3:57 pm
#66
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
HIE Den Haag (Den Hague), NL
HIE Den Haag (Den Hague), NL
What is your Priority Club status?
Platinum (RA)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Standard HIE offering stay was fine
(Seems to be exactly same rooms, and bathrooms as HIE Arnhem and only 2years old)
Which room did you book
Booked - Standard double
Received - Std Double on 4th Floor
How are the rooms?
o Standard size for a HIE, bathroom had shower only but was 50% bigger rectangular not usual square
o Plenty of power points and lighting
o Work bench and Chair, 32" TV, + no chair , had a square pouffe (no 2seater sofa here)
How is the exec. lounge?
There is none
What was good and what was bad?
Good
o Friendly helpful and polite staff. No problem with a 2pm Checkout request.
o All restaurants right outside the hotel
o Sightseeing Parliament and Palace located metres away
o Continental brekkie was fine, yoghurt, fruit, cereal, bread/toast, mini-croisants, rolls, cheese, cold meats, coffee, orange juice
o No evening food here , can order in, fetch own
(However no microwave exists here to heat any food one purchases)
o 300points or drink/snack on checkin
o Very convenient for both Den Haag CS station (1.5km, 12min walk) and shopping center (Direct train to/from Amsterdam Centraal Station)
o New (24months old) hotel so rooms in good condition
o More convenient to bars/shops/restaurants/train station than my usual Hilton Den Haag
Bad
o Nothing
Neutral
o TV channels (if from UK) just BBC1/2 (no ITV channels)
o Could really do with a chair or sofa
Value for $ or Priority Club Points? Would you return?
Approaching 100euro/night. As an HH-D I will probably revert back to Hilton Den Haag who give me Exec (or Studio Suite) with Lounge Access for 20-45Euro more depending if BAR or Flex. I chose as location was good/better for me this visit.
What is your Priority Club status?
Platinum (RA)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Standard HIE offering stay was fine
(Seems to be exactly same rooms, and bathrooms as HIE Arnhem and only 2years old)
Which room did you book
Booked - Standard double
Received - Std Double on 4th Floor
How are the rooms?
o Standard size for a HIE, bathroom had shower only but was 50% bigger rectangular not usual square
o Plenty of power points and lighting
o Work bench and Chair, 32" TV, + no chair , had a square pouffe (no 2seater sofa here)
How is the exec. lounge?
There is none
What was good and what was bad?
Good
o Friendly helpful and polite staff. No problem with a 2pm Checkout request.
o All restaurants right outside the hotel
o Sightseeing Parliament and Palace located metres away
o Continental brekkie was fine, yoghurt, fruit, cereal, bread/toast, mini-croisants, rolls, cheese, cold meats, coffee, orange juice
o No evening food here , can order in, fetch own
(However no microwave exists here to heat any food one purchases)
o 300points or drink/snack on checkin
o Very convenient for both Den Haag CS station (1.5km, 12min walk) and shopping center (Direct train to/from Amsterdam Centraal Station)
o New (24months old) hotel so rooms in good condition
o More convenient to bars/shops/restaurants/train station than my usual Hilton Den Haag
Bad
o Nothing
Neutral
o TV channels (if from UK) just BBC1/2 (no ITV channels)
o Could really do with a chair or sofa
Value for $ or Priority Club Points? Would you return?
Approaching 100euro/night. As an HH-D I will probably revert back to Hilton Den Haag who give me Exec (or Studio Suite) with Lounge Access for 20-45Euro more depending if BAR or Flex. I chose as location was good/better for me this visit.
Last edited by scubaccr; Mar 19, 2015 at 3:47 am
Mar 18, 2015, 4:16 am
#67
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
HI Singapore Atrium
HI Singapore Atrium
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes Very
Which room did you book
Booked - King
Received - King Club
How are the rooms?
o 2nd Stay here, previous was only gold, room was high floor, good view.
o Newly renovated upper rooms, everything was almost brand new, so thats a plus
o Good glass work desk, adequate lighting. Good curtains and overall ambience and decor.
How is the exec. lounge?
Small, spread was not very large but the satay was decent. Also had cheese and free flow hard liquor and sparkling white. Sunset view was actually quite nice.
What was good and what was bad?
Good
o Helpful and understanding staff
o Good value breakfast (included in rate)
o Recently renovated rooms, clean bathtup etc
o Good view
o Platinum recognised and upgraded without prompting
o Room service pizza
o Received 2x comp drinks @ bar
o 4pm Checkout given
Bad
o Was asked if we wanted anything to drink, we thought it was included in the dinner we paid for (since breakfast has orange juice) Later upon realising we paid for dinner in our rate and already delivering juice, they said we had to pay for it. Later rectified with staff during checkout. Why should i pay for a drink when i have lounge access ? Juice Was waived.
o Dinner beef/lamb was Inedible. Others were decent.
o 4pm checkout requested and approved day before but still got called on checkout day twice to ask why we didnt checkout. Maybe bad communication.
Value for $ or Priority Club Points? Would you return?
$200sgd/night after taxes its quite cheap considering lounge, breakfast, dinner. Needed the stay for SYS.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes Very
Which room did you book
Booked - King
Received - King Club
How are the rooms?
o 2nd Stay here, previous was only gold, room was high floor, good view.
o Newly renovated upper rooms, everything was almost brand new, so thats a plus
o Good glass work desk, adequate lighting. Good curtains and overall ambience and decor.
How is the exec. lounge?
Small, spread was not very large but the satay was decent. Also had cheese and free flow hard liquor and sparkling white. Sunset view was actually quite nice.
What was good and what was bad?
Good
o Helpful and understanding staff
o Good value breakfast (included in rate)
o Recently renovated rooms, clean bathtup etc
o Good view
o Platinum recognised and upgraded without prompting
o Room service pizza
o Received 2x comp drinks @ bar
o 4pm Checkout given
Bad
o Was asked if we wanted anything to drink, we thought it was included in the dinner we paid for (since breakfast has orange juice) Later upon realising we paid for dinner in our rate and already delivering juice, they said we had to pay for it. Later rectified with staff during checkout. Why should i pay for a drink when i have lounge access ? Juice Was waived.
o Dinner beef/lamb was Inedible. Others were decent.
o 4pm checkout requested and approved day before but still got called on checkout day twice to ask why we didnt checkout. Maybe bad communication.
Value for $ or Priority Club Points? Would you return?
$200sgd/night after taxes its quite cheap considering lounge, breakfast, dinner. Needed the stay for SYS.
Mar 18, 2015, 12:50 pm
#68
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
Crowne Plaza Lyon - Cité Internationale
Crowne Plaza Lyon - Cité Internationale
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast and received a club room.
How are the rooms?
Around 38 sqm. Slightly dated. The largest rooms are one the first floor (which means poor view).
Seating area with desk
Bedroom with comfortable bed
Cafés Richard expresso machine. Kettle
Flatscreen television with basic selection of international channels
Small bathroom with bathtub and toilets. Molton Brown amenities
Ni iPhone dock
Very quiet
How is the exec. lounge?
N/A despite some rooms are named "club rooms"
What was good and what was bad?
Good
- Very friendly and professional staff
- Very good breakfast in elegant renovated restaurant/bar
https://twitter.com/nicolas75flyert/...52613659123712
https://twitter.com/nicolas75flyert/...52820220203009
https://twitter.com/nicolas75flyert/...53531855151104
- Very good restaurant
- Fast wifi
Bad
- Location is not central (even if there is easy access with tramway; bikes can be rented at shared bikes stations). EUR 17 to central station and EUR 15 to city centre by Über
- A renovation of the room in the same style than the restaurent would be more than welcome
Value for $ or IHG Rewards Club Points? Would you return?
Yes, good value
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast and received a club room.
How are the rooms?
Around 38 sqm. Slightly dated. The largest rooms are one the first floor (which means poor view).
Seating area with desk
Bedroom with comfortable bed
Cafés Richard expresso machine. Kettle
Flatscreen television with basic selection of international channels
Small bathroom with bathtub and toilets. Molton Brown amenities
Ni iPhone dock
Very quiet
How is the exec. lounge?
N/A despite some rooms are named "club rooms"
What was good and what was bad?
Good
- Very friendly and professional staff
- Very good breakfast in elegant renovated restaurant/bar
https://twitter.com/nicolas75flyert/...52613659123712
https://twitter.com/nicolas75flyert/...52820220203009
https://twitter.com/nicolas75flyert/...53531855151104
- Very good restaurant
- Fast wifi
Bad
- Location is not central (even if there is easy access with tramway; bikes can be rented at shared bikes stations). EUR 17 to central station and EUR 15 to city centre by Über
- A renovation of the room in the same style than the restaurent would be more than welcome
Value for $ or IHG Rewards Club Points? Would you return?
Yes, good value
Last edited by FLYGVA; Mar 19, 2015 at 6:22 pm Reason: added name to post - not post title only
Mar 20, 2015, 8:45 am
#69
Join Date: Nov 2014
Posts: 261
Staybridge Suites Vauxhall
What is your Priority Club status? Platinum Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay? Yes
Which room did you book and which upgrade did you receive? Standard room, got upgraded to Best and largest room in the hotel ( I did check other rooms)
How are the rooms? Large and the bathroom is very large one of the largest I have seen a hotel
How is the exec. lounge? Not one, but does have free drinks 7Pm-8PM tuesday-Friday
What was good and what was bad? The service was brilliant and the room was very good value for money, the drinks was not expensive in the hotel.
The breakfast could do with improving but it was good overall.
Value for $ or Priority Club Points? Would you return?[/QUOTE]
Good value for money especially for London and I will be returning next week so yes.
Were you (or for multi-stayers are you generally) happy with the hotel/stay? Yes
Which room did you book and which upgrade did you receive? Standard room, got upgraded to Best and largest room in the hotel ( I did check other rooms)
How are the rooms? Large and the bathroom is very large one of the largest I have seen a hotel
How is the exec. lounge? Not one, but does have free drinks 7Pm-8PM tuesday-Friday
What was good and what was bad? The service was brilliant and the room was very good value for money, the drinks was not expensive in the hotel.
The breakfast could do with improving but it was good overall.
Value for $ or Priority Club Points? Would you return?[/QUOTE]
Good value for money especially for London and I will be returning next week so yes.
Mar 22, 2015, 6:27 pm
#70
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Holiday Inn Lancaster
Holiday Inn Lancaster
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked standard double, received Executive
How are the rooms?
A decent size with sofa, chair and a large work desk.
Safe
Decent basic wifi which was usable.
Mini fridge with two bottles of water and a couple of kit kats.
Bathroom a little dated.
How is the exec. lounge?
None
What was good and what was bad?
Good
Plenty of parking, points or drink welcome gift, upgrade, very good breakfast, the hotel is two minutes from the M6 however the River Lune is behind the hotel and is great for a stroll.
This was my fifth visit and I have been upgraded every time except the first visit so they appear to look after returning guests.
Bad
A little dated and in need of a refurb. The hotel is an old Forte property that was refurbished when IHG bought the chain and little has been done since. Kew Green have recently bought the hotel and intend to refurb this year though.
Value for $ or Priority Club Points? Would you return?
Yes - Ł62 for a Saturday night with breakfast booked a week in advance was pretty reasonable.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked standard double, received Executive
How are the rooms?
A decent size with sofa, chair and a large work desk.
Safe
Decent basic wifi which was usable.
Mini fridge with two bottles of water and a couple of kit kats.
Bathroom a little dated.
How is the exec. lounge?
None
What was good and what was bad?
Good
Plenty of parking, points or drink welcome gift, upgrade, very good breakfast, the hotel is two minutes from the M6 however the River Lune is behind the hotel and is great for a stroll.
This was my fifth visit and I have been upgraded every time except the first visit so they appear to look after returning guests.
Bad
A little dated and in need of a refurb. The hotel is an old Forte property that was refurbished when IHG bought the chain and little has been done since. Kew Green have recently bought the hotel and intend to refurb this year though.
Value for $ or Priority Club Points? Would you return?
Yes - Ł62 for a Saturday night with breakfast booked a week in advance was pretty reasonable.
Mar 23, 2015, 1:54 pm
#71
Join Date: Jan 2011
Posts: 444
Crowne Plaza Helsinki
Crowne Plaza Helsinki
- What is your Priority Club status?
Platinum Royal Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Was ok
- Which room did you book and which upgrade did you receive?
Booked standard room with point breaks, received renovated corner room.
- How are the rooms?
Some pictures:
http://youhavebeenupgraded.boardinga...laza-helsinki/
- How is the exec. lounge?
No access
- What was good and what was bad?
+ Fitness center
+ Renovated room
- Upgrade
- Hotel is fully booked story (suites available during my stay)
- Value for $ or Priority Club Points? Would you return?
Point breaks are a great promotion.
- What is your Priority Club status?
Platinum Royal Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Was ok
- Which room did you book and which upgrade did you receive?
Booked standard room with point breaks, received renovated corner room.
- How are the rooms?
Some pictures:
http://youhavebeenupgraded.boardinga...laza-helsinki/
- How is the exec. lounge?
No access
- What was good and what was bad?
+ Fitness center
+ Renovated room
- Upgrade
- Hotel is fully booked story (suites available during my stay)
- Value for $ or Priority Club Points? Would you return?
Point breaks are a great promotion.
Mar 26, 2015, 11:07 pm
#72
Join Date: May 2010
Location: SEA
Programs: Delta Plat IHG Dia, Hyatt Discoverist, Hilton Gold, Marriott Plat, Global Entry, TSA ✓
Posts: 110
Intercontinental San Francisco
Intercontinental San Francisco
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked Deluxe room (Basic One)
Received Premier View (27th floor)
How are the rooms?
Really similar to Grand Hyatt SF double bed room
Great view!
How is the exec. lounge?
N/A
What was good and what was bad?
Good
+ Clean Room
+ Friendly Front Desk Staff
Bad
- Saw my room was upgraded to 1 KING 1 BEDROOM SUITE before arriving,
when I arrived front desk staff asked me if I wanted double bed or single bed
told her I wanted double bed, she switched us to premier view WITHOUT telling me.
Value for $ or Priority Club Points? Would you return?
Maybe.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked Deluxe room (Basic One)
Received Premier View (27th floor)
How are the rooms?
Really similar to Grand Hyatt SF double bed room
Great view!
How is the exec. lounge?
N/A
What was good and what was bad?
Good
+ Clean Room
+ Friendly Front Desk Staff
Bad
- Saw my room was upgraded to 1 KING 1 BEDROOM SUITE before arriving,
when I arrived front desk staff asked me if I wanted double bed or single bed
told her I wanted double bed, she switched us to premier view WITHOUT telling me.
Value for $ or Priority Club Points? Would you return?
Maybe.
Mar 28, 2015, 10:29 pm
#73
Join Date: Apr 2007
Location: Anywhere
Posts: 6,563
Hotel Indigo Madrid Gran Via
Hotel Indigo Madrid Gran Via
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?.
Yes
Which room did you book and which upgrade did you receive?.
Booked Leisure King on points, received the same
How are the rooms?
King bed made the room feel a bit of tight squeeze.
Large shower cubicle!
Great to have Nespresso machine with selection of coffee and tea pods.
How is the exec. lounge?.
None
What was good and what was bad?.
Good
Minutes from Callao station.
Platinums offered 600 points or drink welcome gift.
Bad
None for a single traveller.
Value for $ or Priority Club Points? Would you return?
Yes
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?.
Yes
Which room did you book and which upgrade did you receive?.
Booked Leisure King on points, received the same
How are the rooms?
King bed made the room feel a bit of tight squeeze.
Large shower cubicle!
Great to have Nespresso machine with selection of coffee and tea pods.
How is the exec. lounge?.
None
What was good and what was bad?.
Good
Minutes from Callao station.
Platinums offered 600 points or drink welcome gift.
Bad
None for a single traveller.
Value for $ or Priority Club Points? Would you return?
Yes
Mar 29, 2015, 1:54 am
#74
Join Date: May 2014
Location: HEL
Programs: AY Gold (OWS), Hertz PC, Sixt Plat, Hilton Gold
Posts: 275
Crowne Plaza Helsinki
- What is your Priority Club status?
IHG Gold
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
yes
- Which room did you book and which upgrade did you receive?
Booked standard room with point breaks, paid upgrade to Jr Suite (34 €)
- How are the rooms?
nice
- How is the exec. lounge?
I like it, the snack hour servings were not as good as during my last trip (NYE) but still decent.
- What was good and what was bad?
+ Staff
+ Sauna& pool
- Value for $ or Priority Club Points? Would you return?
PB night so points well spent! Would definitely return.
- What is your Priority Club status?
IHG Gold
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
yes
- Which room did you book and which upgrade did you receive?
Booked standard room with point breaks, paid upgrade to Jr Suite (34 €)
- How are the rooms?
nice
- How is the exec. lounge?
I like it, the snack hour servings were not as good as during my last trip (NYE) but still decent.
- What was good and what was bad?
+ Staff
+ Sauna& pool
- Value for $ or Priority Club Points? Would you return?
PB night so points well spent! Would definitely return.
Mar 31, 2015, 1:53 am
#75
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
HI Singapore Orchard
Holiday Inn Singapore Orchard
- What is your Priority Club status?
IHG Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
So-So
- Which room did you book and which upgrade did you receive?
Booked Standard Room, Received Deluxe Suite
- How are the rooms?
Very good suite
- How is the exec. lounge?
It was fine, but only wine was offered to me. The HI at Atrium offered sparkling white and other hard liquors.
- What was good and what was bad?
+ Deluxe Suite
+ Location
+ View
- Check in process took almost 3hrs
- Restaurant did not have staff properly trained to handle the newly implemented IHG Dining Rewards Program at the hotel. Wasted alot of time settling the bill and almost missed cocktail hour.
- Value for $ or Priority Club Points? Would you return?
Yes if i was checked in on a timely manner.
- What is your Priority Club status?
IHG Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
So-So
- Which room did you book and which upgrade did you receive?
Booked Standard Room, Received Deluxe Suite
- How are the rooms?
Very good suite
- How is the exec. lounge?
It was fine, but only wine was offered to me. The HI at Atrium offered sparkling white and other hard liquors.
- What was good and what was bad?
+ Deluxe Suite
+ Location
+ View
- Check in process took almost 3hrs
- Restaurant did not have staff properly trained to handle the newly implemented IHG Dining Rewards Program at the hotel. Wasted alot of time settling the bill and almost missed cocktail hour.
- Value for $ or Priority Club Points? Would you return?
Yes if i was checked in on a timely manner.
