Reward night stay adjacent to a cash stay - any risk to points earning?
Feb 10, 2023, 5:20 am
#1
Original Poster
Join Date: Sep 2019
Location: Traveling
Programs: Marriott Platinum, Hilton Diamond, BA Gold, IHG Diamond Ambassador
Posts: 107
Reward night stay adjacent to a cash stay - any risk to points earning?
If I have two nights on points, immediately followed by two nights in cash, do I earn points for the two cash nights or is there some quirk (which I think Hilton used to have) that would make the entire four nights non-qualifying for earning? Sorry for what may be an obvious question; I couldn't find any specific references in the T&Cs and FAQs.
Feb 10, 2023, 7:02 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,045
You should be ok. It's IHG's IT you need to worry about.
That said, I was expecting all kinds of nightmares after a recent stay similar to your situation, but it credited fine. (except for the points for declining housekeeping, which I never expected to receive anyhow...)
That said, I was expecting all kinds of nightmares after a recent stay similar to your situation, but it credited fine. (except for the points for declining housekeeping, which I never expected to receive anyhow...)
Feb 10, 2023, 8:10 am
#3
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,552
I would say, expect some problems and be happy, if none occurs.
In once worse case, IHG Rewards Club refused to credit it, as they considered it as discounted rate after contacting the hotel. It was however one paid rate and five nights on points. All other stays did not post at all, but were credited correclty as missed stay later.
In once worse case, IHG Rewards Club refused to credit it, as they considered it as discounted rate after contacting the hotel. It was however one paid rate and five nights on points. All other stays did not post at all, but were credited correclty as missed stay later.
Feb 10, 2023, 9:00 am
#4
Original Poster
Join Date: Sep 2019
Location: Traveling
Programs: Marriott Platinum, Hilton Diamond, BA Gold, IHG Diamond Ambassador
Posts: 107
I would say, expect some problems and be happy, if none occurs.
In once worse case, IHG Rewards Club refused to credit it, as they considered it as discounted rate after contacting the hotel. It was however one paid rate and five nights on points. All other stays did not post at all, but were credited correclty as missed stay later.
In once worse case, IHG Rewards Club refused to credit it, as they considered it as discounted rate after contacting the hotel. It was however one paid rate and five nights on points. All other stays did not post at all, but were credited correclty as missed stay later.
You should be ok. It's IHG's IT you need to worry about.
That said, I was expecting all kinds of nightmares after a recent stay similar to your situation, but it credited fine. (except for the points for declining housekeeping, which I never expected to receive anyhow...)
That said, I was expecting all kinds of nightmares after a recent stay similar to your situation, but it credited fine. (except for the points for declining housekeeping, which I never expected to receive anyhow...)
Feb 10, 2023, 10:07 am
#5
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,045
Feb 10, 2023, 12:24 pm
#7
Join Date: Dec 2019
Posts: 25
Keep all receipts and be prepared to chase up with IHG online. It does normally work out OK however and if you are lucky IHG throw some points at you for the trouble.
Feb 10, 2023, 2:54 pm
#9
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
I had issues in the past with multiple reservations. Sometimes one of the stays was showing up as non qualifying, the spending was combined on the last stay. Most likely the recommendation of checking out/in is your best option.
Feb 12, 2023, 1:48 pm
#10
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,960
When my flight is late (after 10pm), I usually take an extra night in points, to rest before my flight (I much prefer this to waiting in an airport business lounge).
Quite often this causes some difficulty in getting my paid stay to qualify (as the reservations are merged, the room being the same throughout the stay).
A simple email to the Ambassador department, with a copy of the paid stay booking, solves the problem quickly.
Quite often this causes some difficulty in getting my paid stay to qualify (as the reservations are merged, the room being the same throughout the stay).
A simple email to the Ambassador department, with a copy of the paid stay booking, solves the problem quickly.
Feb 12, 2023, 7:17 pm
#11
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
When my flight is late (after 10pm), I usually take an extra night in points, to rest before my flight (I much prefer this to waiting in an airport business lounge).
Quite often this causes some difficulty in getting my paid stay to qualify (as the reservations are merged, the room being the same throughout the stay).
A simple email to the Ambassador department, with a copy of the paid stay booking, solves the problem quickly.
Quite often this causes some difficulty in getting my paid stay to qualify (as the reservations are merged, the room being the same throughout the stay).
A simple email to the Ambassador department, with a copy of the paid stay booking, solves the problem quickly.
Not the end of the world, but annoying for sure and can mean one needs to keep an even closer eye on those points accruals. YMMV.