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Hotel not on IHG site but is real and there

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Old Feb 21, 2022, 1:28 pm
  #1  
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Hotel not on IHG site but is real and there

The HI Express in Russellville, AR does not show up on a search for hotels on the IHG website. It has been this way for at least this year, if not longer.
I stayed at this hotel last summer. It is shown on Google maps. Why would it not be listed on IHG?
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Old Feb 21, 2022, 2:07 pm
  #2  
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well it's coming up for me on web and app
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Old Feb 21, 2022, 2:12 pm
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Are you sure that it is actually still a Holiday Inn Express? That might sound dumb, but I've seen the odd HIX that had long since deflagged but still had the logos on the building.

Of course it could just be an IT glitch on the main IHG website, since it can be found quite easily on Google...

https://www.ihg.com/holidayinnexpres...es/hoteldetail
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Old Feb 21, 2022, 3:01 pm
  #4  
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Here is what my search results are on IHG
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Old Feb 21, 2022, 3:22 pm
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Maybe try the app? This is what I'm seeing:

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Old Feb 22, 2022, 6:58 am
  #6  
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Yes, my app shows the property. I wonder why it doesn't show up when I search on the IHG site.
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Old Feb 22, 2022, 10:28 am
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The Beppu InterContinental Hotel in Japan is also not found on the website, but can be found on the IHG APP.
Is this a bug with the website?
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Old Feb 22, 2022, 11:20 am
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I get all three that guv1976 shows on my laptop when I do a search. So perhaps your machine or the website needs a tweak?

Have you cleared all "Filters" on the IHG site? etc
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Old Feb 22, 2022, 12:56 pm
  #9  
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Originally Posted by antichef
I get all three that guv1976 shows on my laptop when I do a search. So perhaps your machine or the website needs a tweak?

Have you cleared all "Filters" on the IHG site? etc
Filters cleared on the IHG site.
One weird thing: This is the only hotel I've given a subpar rating on the IHG site. Strange, but I cannot believe it would matter.
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