IHG Program Update March 2022
Dec 17, 2022, 7:30 am
#1081
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 344
Is anyone else having problems today? I'm on my way to the InterContinental Barcelona, should be there in an hour, and I have no way of proving my lounge pass.
Dec 17, 2022, 7:36 am
#1083
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 344
Dec 17, 2022, 9:08 pm
#1084
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Received the email too,
Shame & stupid of me that i forgot to ask at Kimpton London!
It would be helpful when these F&B vouchers work,
that members would post their published value ($20) in their local currency of their stayed hotel.
IE: example format:
IHG F&B $20 voucher on DEC 2022 = €19,31 value in The Netherlands | confirmed Voco The Hague)
Shame & stupid of me that i forgot to ask at Kimpton London!
It would be helpful when these F&B vouchers work,
that members would post their published value ($20) in their local currency of their stayed hotel.
IE: example format:
IHG F&B $20 voucher on DEC 2022 = €19,31 value in The Netherlands | confirmed Voco The Hague)
----
With a strong USD, an US based member would get more value from the same F&B voucher comparing to a Japan based member
Dec 17, 2022, 11:24 pm
#1085
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
Member benefits on multiple rooms
Forgive me if this has been asked/answered somewhere else - couldn't find it after searching for a while.
If I book two rooms in the same hotel, will the elite benefit (say breakfast or drink vouchers) apply to both rooms? The T&C says "Available for Member and one guest registered to the same room for each night of stay", so I assume it will cover me and guest A in room 1, and me and guest B in room 2?
If I book two rooms in the same hotel, will the elite benefit (say breakfast or drink vouchers) apply to both rooms? The T&C says "Available for Member and one guest registered to the same room for each night of stay", so I assume it will cover me and guest A in room 1, and me and guest B in room 2?
Dec 18, 2022, 12:22 am
#1086
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 344
The Food & Beverage Reward will be issued to the member in 6 local currencies (20USD, 15GBP, 15EUR, 125CNY, 2000JPY and 70SAR) based on member country of origin; all others will receive the Reward as $20USD. The Reward amount and credit value will be converted to the hotel’s local currency at time of redemption
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With a strong USD, an US based member would get more value from the same F&B voucher comparing to a Japan based member
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With a strong USD, an US based member would get more value from the same F&B voucher comparing to a Japan based member
Dec 18, 2022, 2:32 am
#1087
Join Date: Apr 2010
Posts: 640
As the T&Cs say, the welcome amenity can be used by you and one person registered and staying in the same room as you.
The welcome amenity cannot be used by anyone registered and staying in the second, third, etc. room - irrespective that these may have been booked under your IHG 1R account (in the same way as a complimentary upgrade could be awarded to the room you are personally registered and staying in but to none of the others).
Dec 18, 2022, 3:08 am
#1088
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,493
I have to agree with MichaelA380 on this one:
Diamond elite's welcome amenity breakfast will only be offered/registered
to the room for which the Diamond elite member ( + 1 extra person if double occupancy room)
has booked AND is physically present/staying/occupying in own person that said booked room
----
OT:
The only program that offers perks for other rooms that you are NOT occupying in person is
WOH Hyatt for Globalist status : guest of honor https://onemileatatime.com/guides/hyatt-guest-of-honor/
----
https://onemileatatime.com/guides/hyatt-guest-of-honor/
Diamond elite's welcome amenity breakfast will only be offered/registered
to the room for which the Diamond elite member ( + 1 extra person if double occupancy room)
has booked AND is physically present/staying/occupying in own person that said booked room
----
OT:
The only program that offers perks for other rooms that you are NOT occupying in person is
WOH Hyatt for Globalist status : guest of honor https://onemileatatime.com/guides/hyatt-guest-of-honor/
----
https://onemileatatime.com/guides/hyatt-guest-of-honor/
Dec 18, 2022, 4:35 am
#1089
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
That is the wildest interpretation I could have ever imagined ... apologies for asking, but I am wondering how could you physically stay in two rooms at the same time?
As the T&Cs say, the welcome amenity can be used by you and one person registered and staying in the same room as you.
The welcome amenity cannot be used by anyone registered and staying in the second, third, etc. room - irrespective that these may have been booked under your IHG 1R account (in the same way as a complimentary upgrade could be awarded to the room you are personally registered and staying in but to none of the others).
As the T&Cs say, the welcome amenity can be used by you and one person registered and staying in the same room as you.
The welcome amenity cannot be used by anyone registered and staying in the second, third, etc. room - irrespective that these may have been booked under your IHG 1R account (in the same way as a complimentary upgrade could be awarded to the room you are personally registered and staying in but to none of the others).
I have to agree with MichaelA380 on this one:
Diamond elite's welcome amenity breakfast will only be offered/registered
to the room for which the Diamond elite member ( + 1 extra person if double occupancy room)
has booked AND is physically present/staying/occupying in own person that said booked room
----
OT:
The only program that offers perks for other rooms that you are NOT occupying in person is
WOH Hyatt for Globalist status : guest of honor https://onemileatatime.com/guides/hyatt-guest-of-honor/
----
https://onemileatatime.com/guides/hyatt-guest-of-honor/
Diamond elite's welcome amenity breakfast will only be offered/registered
to the room for which the Diamond elite member ( + 1 extra person if double occupancy room)
has booked AND is physically present/staying/occupying in own person that said booked room
----
OT:
The only program that offers perks for other rooms that you are NOT occupying in person is
WOH Hyatt for Globalist status : guest of honor https://onemileatatime.com/guides/hyatt-guest-of-honor/
----
https://onemileatatime.com/guides/hyatt-guest-of-honor/
Dec 18, 2022, 4:39 am
#1090
Join Date: Jan 2022
Posts: 165
It was gesture or hotel staff ignorance of T&Cs. Either way, you were lucky for it to work in your favor as you desired. Just dont expect this amount of luck to be pressed at every property.
Dec 18, 2022, 4:43 am
#1091
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,176
Hotels only have to give the full panoply of benefits to the member and their room. If they chose to give you extras for the room you aren;t occupying then thats down to them.
It's certainly not caring because it's the hotels who pay for the benefits.
I've benefitted from being given a couple of drinks vouchers in addition to breakfast on a couple of ocassions but that's because I stay at that particular hotel half dozen times of year.and it's not somethign I expect either their or any other hotel I stay in.
It's certainly not caring because it's the hotels who pay for the benefits.
I've benefitted from being given a couple of drinks vouchers in addition to breakfast on a couple of ocassions but that's because I stay at that particular hotel half dozen times of year.and it's not somethign I expect either their or any other hotel I stay in.
Dec 18, 2022, 2:46 pm
#1092
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Dec 18, 2022, 3:02 pm
#1093
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 344
Dec 19, 2022, 10:41 pm
#1094
Join Date: Jan 2022
Posts: 397
Any experiences if the suite upgrade award can be applied to a booking on the Ambassador BOGO rate?
Dec 19, 2022, 10:54 pm
#1095
Join Date: Nov 2021
Programs: IHG, Marriot, Emirates
Posts: 121
No, I tried doing this couple of days ago and the agent told me that he's not able to apply the suite upgrade certificate. He also tried upgrading a reservation that I have in May but the system didn't let me stating that upgrades can only be done 14 days before the check-in date.