Ambassador's Upgrade
Jun 13, 2021, 3:52 pm
#1
Original Poster
Join Date: Aug 2014
Programs: QR Silver, TK Elite+, Accor Gold, Mariott Platinum Elite, Hilton Diamond and IHG Diamond Ambassador
Posts: 218
Ambassador's Upgrade
Hello,
I have a question regarding upgrade, advertised as Ambassador's benefit. If I book a stay in highest room category, will I get upgraded to the suite? I am planing to stay in Inter Continental Berlin.
Regards
DC10
I have a question regarding upgrade, advertised as Ambassador's benefit. If I book a stay in highest room category, will I get upgraded to the suite? I am planing to stay in Inter Continental Berlin.
Regards
DC10
Jun 13, 2021, 8:02 pm
#2
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,478
First, you should check the T&Cs for exclusions at individual properties. Second, be aware that properties can also choose not to upgrade you and offer you a $50 on property credit or a certain number of points instead.
Jun 14, 2021, 1:43 am
#3
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
at the IC Berlin you will likely be upgraded to a junior suite. Ask for a suite/room in the west wing. They consist of a two separated rooms and I always enjoyed the strong rainfall shower in those rooms.
Jun 14, 2021, 3:50 am
#4
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 775
In Berlin if you book a deluxe room you will get a junior suite , book junior suite get senior one .
You will not get upgraded to club rooms and suites unless you book a club room or deluxe one for a suite
The Signature suites are excluded from upgrades
You will not get upgraded to club rooms and suites unless you book a club room or deluxe one for a suite
The Signature suites are excluded from upgrades
Jun 14, 2021, 4:16 am
#5
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 775
I should add that the hotel is currently being renovated so some room types are not showing for booking. I will be there in a couple of weeks and know much of the hotel is closed due to work and corona restrictions.
I hope the cleaning b floor reopens by September when I am back again!
I hope the cleaning b floor reopens by September when I am back again!
Dec 13, 2021, 12:12 am
#7
Join Date: Apr 2010
Location: Taipei, Taiwan
Programs: IHG Diamond Ambassador, Accor Plus Platinum, Caesar's Diamond, Hilton Gold, Marriott Gold,
Posts: 116
Free nights, however, as per article 16 of the Ambassador General Terms:
"On IHG® Rewards Reward Nights and Free Nights, the guaranteed upgrade benefit is not applicable and is subject to availability."
https://www.ihg.com/intercontinental...rms-conditions
However, when booking a free night and a bogo together, I have generally been extended the courtesy of staying in the same room.
This is totally up to the hotel though, and they have no obligation to do so.
The upgrades do include suites, but specifically excludes Residences, Penthouses, Presidential and Speciality Suites and two bedroom or greater Suites/Villas.
You can take a look at what constitutes a "Specialty Suite" at each hotel here:
https://www.ihg.com/intercontinental...tes-exclusions
Last edited by jaytw; Dec 13, 2021 at 12:19 am
Dec 13, 2021, 11:34 am
#8
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 775
It probably depends on what room category you book with the weekend night , if a standard room they will most likely leave you in the upgraded room. However if it is a higher level so you have a suite then they will move you or ask for money to keep it .
Dec 16, 2021, 9:35 am
#9
Join Date: Dec 2006
Location: Mostly EU & (SE)Asia
Programs: Various shiny cards at hotel chains and airlines
Posts: 1,038
It depends on the property and their situation. I have got multi-level upgrades on awards when one IC hotel was sold out, yet same hotel on revenue stay upgraded me just 1 cat. So it depends. Guaranteed upgrade is only for paid stays. AMB weekend night is actually still paid stay, as you are paying at least for 1 night.
