IHG - how evil are you to devalue overnight during the pandemic!
#1
Original Poster
Join Date: Dec 2013
Location: Boston, MA
Posts: 102
IHG - how evil are you to devalue overnight during the pandemic!
I was so excited to have my first vaccine dose appointment scheduled and start seeing the light at the end of the tunnel that I can finally travel soon. All those IHG points that we have saved up for a big anniversary trip that we kept postponing and finally have hope that it can happen, guess what, thanks to IHG devalued overnight without notice, that dream shattered! How evil, heartless, and shameful are you to devalue without notice especially during the pandemic when the world needs hope?
#2
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,141
Plenty of comments in this thread
https://www.flyertalk.com/forum/inte...l#post33146961
Many think - and not just on flyer talk - that this is an IT glitch - my app has been crashing a lot the last couple of days and so has others for an example - and not an devaluation.
save your anger until we actually know what is happening.
https://www.flyertalk.com/forum/inte...l#post33146961
Many think - and not just on flyer talk - that this is an IT glitch - my app has been crashing a lot the last couple of days and so has others for an example - and not an devaluation.
save your anger until we actually know what is happening.
#3
Original Poster
Join Date: Dec 2013
Location: Boston, MA
Posts: 102
Plenty of comments in this thread
https://www.flyertalk.com/forum/inte...l#post33146961
Many think - and not just on flyer talk - that this is an IT glitch - my app has been crashing a lot the last couple of days and so has others for an example - and not an devaluation.
save your anger until we actually know what is happening.
https://www.flyertalk.com/forum/inte...l#post33146961
Many think - and not just on flyer talk - that this is an IT glitch - my app has been crashing a lot the last couple of days and so has others for an example - and not an devaluation.
save your anger until we actually know what is happening.
#4
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,509
I don't think it's a glitch. But if I'm wrong (and I hope I am), surely once the holiday weekend is over, they should correct it quickly, or at least put out a statement if the fix will take time. I'd say if we don't hear anything by the end of Tuesday, consider this intentional.
But MissVacation's post highlights something. Once there's no official award chart, then travel companies feel they don't have anything to announce. It's not a devaluation, it's just normal price adjustments, right? But that lets them off the hook too easily in that they can make these widespread and significant price increases with no notice at all. Most travel companies have (or used to have) a practice of giving a month or so warning to give their loyal members a chance to book at the old rates. But not IHG, not anymore.
And usually when a no-warning devaluation occurs, the blogs will drag them over the coals for it. And while this devaluation has gotten plenty of notice and criticism from the blogs for the breath and depth of the price increases, , few are taking IHG to task for the lack of any notice.
But MissVacation's post highlights something. Once there's no official award chart, then travel companies feel they don't have anything to announce. It's not a devaluation, it's just normal price adjustments, right? But that lets them off the hook too easily in that they can make these widespread and significant price increases with no notice at all. Most travel companies have (or used to have) a practice of giving a month or so warning to give their loyal members a chance to book at the old rates. But not IHG, not anymore.
And usually when a no-warning devaluation occurs, the blogs will drag them over the coals for it. And while this devaluation has gotten plenty of notice and criticism from the blogs for the breath and depth of the price increases, , few are taking IHG to task for the lack of any notice.
#5
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,141
On you last point Raffles from Head for Points has said he's in the 'glitch' camp and is willing to wait a couple of days to see if it gets sorted.
You can bet that if this is confirmed there would be a post and loads of comments about it. At the moment it's restricted to a couple of comments in other threads. Even in a post about another IHG offer there is little or no gnashing of teeth about this at the moment.
I'd contrast that with the sole US blog I read and there the reaction was anything less than measured. It HAS to be a devaluation and are going on as if it is certain. I remember when dynamic pricing came in and there were some wild pricing then but they soon settled down.
You can bet that if this is confirmed there would be a post and loads of comments about it. At the moment it's restricted to a couple of comments in other threads. Even in a post about another IHG offer there is little or no gnashing of teeth about this at the moment.
I'd contrast that with the sole US blog I read and there the reaction was anything less than measured. It HAS to be a devaluation and are going on as if it is certain. I remember when dynamic pricing came in and there were some wild pricing then but they soon settled down.
#6
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Its not an IT glitch.Doctor of Credit link has more moaning and groaning than here. They just dont care. Off to book my Hilton Honors points before the same thing happens.
#7
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,509
Its not an IT glitch.Doctor of Credit link has more moaning and groaning than here. They just dont care. Off to book my Hilton Honors points before the same thing happens.
#8
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,141
Its not an IT glitch.Doctor of Credit link has more moaning and groaning than here. They just dont care. Off to book my Hilton Honors points before the same thing happens.
At the moment blogs are merely recycling this 'news'. Another one saying 'devaluation' does not make it a devaluation.
#9
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
I don't think it's a glitch. But if I'm wrong (and I hope I am), surely once the holiday weekend is over, they should correct it quickly, or at least put out a statement if the fix will take time. I'd say if we don't hear anything by the end of Tuesday, consider this intentional.
But MissVacation's post highlights something. Once there's no official award chart, then travel companies feel they don't have anything to announce. It's not a devaluation, it's just normal price adjustments, right? But that lets them off the hook too easily in that they can make these widespread and significant price increases with no notice at all. Most travel companies have (or used to have) a practice of giving a month or so warning to give their loyal members a chance to book at the old rates. But not IHG, not anymore.
And usually when a no-warning devaluation occurs, the blogs will drag them over the coals for it. And while this devaluation has gotten plenty of notice and criticism from the blogs for the breath and depth of the price increases, , few are taking IHG to task for the lack of any notice.
But MissVacation's post highlights something. Once there's no official award chart, then travel companies feel they don't have anything to announce. It's not a devaluation, it's just normal price adjustments, right? But that lets them off the hook too easily in that they can make these widespread and significant price increases with no notice at all. Most travel companies have (or used to have) a practice of giving a month or so warning to give their loyal members a chance to book at the old rates. But not IHG, not anymore.
And usually when a no-warning devaluation occurs, the blogs will drag them over the coals for it. And while this devaluation has gotten plenty of notice and criticism from the blogs for the breath and depth of the price increases, , few are taking IHG to task for the lack of any notice.
The lack of notice is precisely the point of dynamic pricing, as is the lack of a published algorithm that could be gamed.
#10
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,509
OMAAT just posted including a statement from IHG. So, looks like not a glitch.
https://onemileatatime.com/ihg-rewar...b-devaluation/
https://onemileatatime.com/ihg-rewar...b-devaluation/
#11
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,834
It’s not an IT glitch.Doctor of Credit link has more moaning and groaning than here. They just don’t care. Off to book my Hilton Honors points before the same thing happens.
#12
Join Date: Apr 2019
Location: MCO
Posts: 382
Those 200k hilton award nights are premium rooms, their standard rooms are still capped.
#13
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,834
Except that they are getting creative where a king standard room is 224,000 points and a room with 2 queens is 95,000--like at the Wadorf Beverly Hills when the cash rates are the same.
#14
Join Date: Apr 2019
Location: MCO
Posts: 382
Yeah when hotels simply don't care they do that. Similar to some Hyatt hotels. And the company can care less.