Please post your Royal Ambassador Experiences 2021

Old Oct 2, 21, 12:16 pm
  #61  
 
Join Date: Aug 2007
Location: PARIS (France)
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Originally Posted by VaBeachGirl View Post
IC Boston

Which room did you book and which upgrade did you receive?
Booked King Deluxe, received King bed Water View
That is a very stingy upgrade (I always received executive suite at this hotel with cheapest rate)!
Have you received at least a renovated room?
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Old Oct 3, 21, 1:37 am
  #62  
 
Join Date: Aug 2007
Location: PARIS (France)
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InterContinental Vienna

What is your IHG Rewards Club status?
Spire Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay
Yes, very much as always

Which room did you book and which upgrade did you receive?
Booked cheapast advance rate, and received a club suite on club floor.

How are the rooms?
Around 45sqm
Elegantly decorated.

Seating area and desk.
Flat screen connectable television.

Nespresso machine. Kettle.

Separate closet with operating minibar (but with drinks only) and safebox.

Bedroom with comfortable bed.
Large flat screen television with large selection of international channels.


Bathroom with bathtub, separate toilets and walk-in shower. Agraria amenities.

Very quiet. Very efficient air conditionning system.
View over the leafy Stadtpark,

How is the exec. lounge?
Quite large. Nice view over Vienna.
Beacuse of Covid period, (very good) breakfast is served at main restaurant on main floor.
Nice evening spread, drinks

2 PCs with printer
Lovely staff

What was good and what was bad?
Good
Very friendly and professional staff, smiling and attentive service.
Great location, close to MAK design museum and Steirereck restaurant.
Very pleasant club lounge

Bad
Nothing

Value for $ or IHG Rewards Points? Would you return?
Definitely, for location, service and upgrade
Vienna is one of my favourite InterContinental hotels in Europe.



Lobby








View over Stadtpark from the Studio Suite

Studio Suite











Parlor restaurant








Club lounge






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Last edited by nicolas75; Oct 3, 21 at 6:36 am
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Old Oct 9, 21, 1:09 pm
  #63  
 
Join Date: Aug 2007
Location: PARIS (France)
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Posts: 9,580
InterContinental Lisbon

What is your IHG Rewards Club status?
Spire Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, as usual.

Which room did you book and which upgrade did you receive?
Booked cheapest rate, and received a Club room on high floor with terrace.

How are the rooms?
Around 30sqm.
Comfortable bed.
Sofa and desk.
Nice marble bathroom walk-in shower. Portus Cale amenities (love the fragrance).
Dressing area.
Flatscreen television with large selection of international channels. Television can be connected only via HDMI socket, which basically is not accessible as the television set cannot be moved from it wooden frame).
Nespresso expresso machine, kettle
Elegant and warm conteporary design
Very quiet.
Lots of usb and power sockets next to the bed and desk.
PressReader free access.
Superb 20 sqm terrace with panoramic view over the park and the city.

How is the exec. lounge?
Closed
(Good) breakfast is served at restaurant on second floor (but the restaurant could be crowded)
Evening drinks served at the main lobby

What was good and what was bad?
Good
- Recently renovated hotel (lobby, club lounge, restaurant and rooms)
- Central location, 15 minutes walk to the Bairro Alto historical district. Metro station is at 5 minutes walk to the hotel
- Great attentive and smiling staff
- Love the new terrace rooms.

Bad
- Club lounge closed
- Minibar strangely with no alcohol (minibar at Lisbon used to be very impressive by both quality and choice).

Value for $ or IHG Rewards Points? Would you return?
Absolutely. I love Lisbon (and was very happy to come back after a long period) and InterContinental Lisbon is a very solid hotel for quality of accomodations and service.



Exterior

Lobby







Akla restaurant



Breakfast




Terrace club room


















Club lounge




Bar
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Last edited by nicolas75; Oct 10, 21 at 7:35 am
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Old Oct 21, 21, 3:52 pm
  #64  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 234
IC Presidente Cancun Resort

IC Presidente Cancun Resort

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked King InterContinental Signature Balcony, received King Club Ocean View Balcony 9n Club Floor

How are the rooms?
Great oceanfront views and balcony. Room amenities are back to pre COVID, everything you needed was there including aloe!
​​​​​​

How is the exec. lounge?
The lounge was open this time. Breakfast now has made to order eggs but the buffet is served to you by the chef. They never get the quantities right and some days there wasn't a sign to let you know what was there. Had to ask for toast, sometimes they would forget. Not sure why they can't give plastic gloves and let you serve yourself.

Cocktail hour was great but sometimes service was slow. No self serve like pre COVID. Snacks are pre plated but better than when we were there in January.


Did you receive a welcome gift?
Fruit and a glass bottle of mineral water. But the hotels provided a lot of bottled water every day.

How was the minibar?
The minibar was empty but the front desk sent up room service attendants to fill it on request. Still basic -4 beers, 2 JDs, 2 rums, Perrier, sodas.
I went across the street and bought wine for less than $10.


What was good and what was bad?

-Good
-- The beach is one of the best in Cancun
-- Hotel room views
-- Bartenders at the outdoor bar were fantasticday
-- It wasn't crowded at all and we felt extremely safe the entire time-- covid test back to US was booked/done on site and was free. Results were emailed a few hours later

-Bad
-- No self serve in the lounge for Breakfast or cocktails

Value for $ or Priority Club Points?
Yes, the room rate was great and it included $50 per day for food/beverages. We had a lot of Cheladas on the beach every day!

Would you return?
Yes! Can't wait
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Old Oct 24, 21, 1:13 am
  #65  
 
Join Date: Aug 2007
Location: PARIS (France)
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Six Senses Ibiza

What is your IHG Rewards Club status?
Spire Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very much so.

Which room did you book and which upgrade did you receive?
Booked cheapest rate, and received a Sea View Premium Junior Suite.

How are the rooms?
Simply superb.
Around 60sqm.
Comfortable bed.
Seating area with sofa
Desk.
Nice bathroom with bathtub,

Separate walk-in shower and toilets. 2 sinks.
Flatscreen television with massive selection of international channels. Connectable television.
Nespresso expresso machine, kettle

Very elegant and warm conteporary design
Very quiet.
Lots of usb and power sockets next to the bed and desk.
PressReader free access.
Superb leafy 80 sqm terrace with panoramic view over the sea.

What Signature Amenity did you receive?
50 minute Six Senses Spa massage (the spa is superb and staff really great)

What was good and what was bad?
Good
- Superb property for sea view, quiet atmosphere, architecture , design and gardens.
- Love the Sea View Premium Junior Suite
- Very attentive and proactive service (including through the app). Bell boy taking care of the rent-a-car in a breeze.
- Breakfast and dining were really delicious (Mediterranean influence, served in a friendly atmosphere, large choice of high quality products for breakfast).
- The resort is designed in such a way that it feels like you are in a chic and charming village
- The hotel is large, has multiple spaces (restaurants, experience room, fitness room), so you can stay for several days without feeling like you're staying in the same place.
- Great and large infinity pool. Private beach.
- Great concert on Friday evening.
- Although the hotel was full, we never felt like we were in a crowded hotel or experience a degradation in service. We were impressed to receive our la carte eggs very quickly despite the restaurant was full.
- Delicious ice-creams in the restaurant
- The hotel offers an activity program (yoga, walks). But I must confess that we tested none

Bad
- Nothing

Value for $ or IHG Rewards Points? Would you return?
Absolutely.
The hotel is indeed not cheap for a 2 night week-end stay (EUR 590 per night, dinner at EUR 160 for two with 2 plates and cocktails), but definitely worth it.
The resort is a great success: the hotel was full.
We met the GM who introduced himself at one of the bars.
He told us that the property should close during the low season, but the hotel is so successful that it will remain open until January.
We had read some reviews that the hotel had service issues.
The truth is that the service is generally excellent (smiling, attentive and proactive on the part of all the staff.
However, the check-in process is long and some of the restaurant's servers are sometimes a little lost).
In-house bicycles would be a plus for visiting the area.



Sea view premium junior suite























Concert





Breakfast








Outdoor pool



















Experience room



Barbecue


Fitness centre






















Boutiques area





Spa




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Last edited by nicolas75; Oct 24, 21 at 11:58 am
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Old Oct 29, 21, 3:19 am
  #66  
 
Join Date: Jan 2015
Programs: Hyatt Diamond, IC RA, Hilton Gold etc
Posts: 14
IC Barcelona

IC Barcelona

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Quite happy . However the communication from the reservation department was quite challenging (no names of the sender provided/delayed replies). As the hotel was not ready early Oct I was walked away to another hotel on quite a short notice. At my second attempt end of Oct hotel was operational (but not fully yet) - Room upgrade was not good.


Which room did you book and which upgrade did you receive?

I booked Classic room and received the classic room with the sofa bed (guaranteed)
Room upgrade was not great. I was told that I received the guaranteed sofa bed (for my kids) in the Classic room and that they have only a few rooms with sofa bed.
My room was on the lowest floor. I was told renovation work for the suites were not completed yet. Higher floor rooms with king bed and sofa(bed) were also not available. Also no roll-away beds available at the hotel which I find a bit strange
Classic room had a quite good size. I doubt you'll find such a big size at that category at other hotels in barcelona.

How are the rooms?
The room was ok- all the Classic Premium and Club rooms are similar (besides corner rooms) - the only difference I was told is that the club rooms are on the higher floors followed by the Premium and the Classic on the lowest floor. The hotel rooms are only up to the 6th floors


How is the exec. lounge?

Exec lounge is on the attrium level (between ground and 2nd)- was not opened. I was told due to renovation works. I personally had the feeling that they did not want to open the lounge just for a few Club guests.
The Club InterContinental experience was be provided in the Boira Coffee Lounge on the ground floor which was quite good. You could pick from a 'menue' which was quite good. Drinks were also provided (inclusive of Champagne) during the day.


Did you receive a welcome gift?
Yes, 2 bottle of water (Vichy Catalan and Font D'or) and some good chocolate and caramelized nuts


How was the minibar?
The minibar had some nice snacks, basics soft drinks, 1 beer and red/white wine. No sparkling wine/Cava unfortunately. There were also some good range of liquors
The minibar was not refilled on the next day. I would had to phone the housekeeping but I didn't mind so I left it as it was.


What was good and what was bad?

-Good
Staff is really great - they going the extra mile.
Nice roof top bar/restaurant - great food and good drinks
Best cocktails I had since months

-Bad
Communication with the reservation department
  • As the hotel was not opened yet early Oct I was walked away to another hotel on a short notice- communication should have been much earlier
  • No names of the sender was stated in their emails. I was communicating to different staff members (you could spot this by the way the way writing the responses in English) which was a bit annoying
Room upgrade for RA

Value for $ or Priority Club Points?

Booked cheapest advance rate with a bit below 300 not that cheap

Would you return?
Yes but I might also give the Kimpton Vividora a try next time




bar

Hallway to the rooms

Classic room


bath room



mini bar

Club lunge entrance (closed)

Interim Club area

Club snacks

Club menu


Roof top restaurant/bar

Roof top pool - (1m depht only)

Last edited by Mister D; Oct 29, 21 at 7:32 am
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Old Oct 29, 21, 3:23 am
  #67  
 
Join Date: Jan 2015
Programs: Hyatt Diamond, IC RA, Hilton Gold etc
Posts: 14
I wanted to add some pics to my post but it dont allow me to save the attachments...Most probably the issue is in front of the PC ..any advise would be appreciated


​​​​​​​-> Got it sorted..used my mobile to upload

Last edited by Mister D; Oct 29, 21 at 7:36 am
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Old Oct 29, 21, 3:49 pm
  #68  
 
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 615
Early last year I had a booking in Berlin which would normally have given me a Club senior suite, I asked for an extra bed and was informed that they were no longer allowed in the big suites . I wonder if this is now being rolled out over other hotels?
In my case I paid for a club superior extra and for Park suite with adjoining deluxe room , so was more than happy ( Id have had to pay club supplement in any case)
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Old Oct 31, 21, 8:31 am
  #69  
 
Join Date: Aug 2007
Location: PARIS (France)
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Posts: 9,580
InterContinental Barcelona

What is your IHG Rewards Club status?
Spire Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay
Yes, very much so.

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a King Premium room on last floor, with city view.
I also received a EUR37 credit as "higher categories are not available" (which is more than generous as the Premium room is basically a Club room)

How are the rooms?
Around 45sqm
Superbly renovated in a luxury yacht style
Seating area and desk.
Large smart TV with good selection of international channels.

Nespresso machine. Kettle.

Large comfortable bed.
Large flat screen television with large selection of international channels.


Bathroom with bathtub, separate toilets and walk-in shower. Very nice Byredo "Bal d'Afrique" amenities

Very quiet. Very efficient air conditioning system.
View over the city,

How is the exec. lounge?
The club lounge is not open yet.
Very good breakfast served at the main restaurant on main floor.
Afternoon tea and evening snacks/drinks served in the lobby area (I did not experience both of them).


What was good and what was bad?
Good
Very friendly and professional staff, smiling and attentive service.
Super renovation (it is hard to recognize anything from former Crowne Plaza
Superb spa with indoor pool (unfortunately at a cost: EUR 40 for 45 minutes).
Very pleasant top floor outdoor pool with terrace


Bad
Nothing

Value for $ or IHG Rewards Points? Would you return?
The hotel is not cheap (around EUR 300 a night), but definitely worth it.

The gastronomic restaurant, in addition of the current restaurant, will open soon.


Exterior

Lobby

















Premium King bed room











View from the room


Breakfast





Spa





Outdoor pool


View from the room




Last edited by nicolas75; Oct 31, 21 at 9:01 am
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Old Nov 1, 21, 5:01 pm
  #70  
 
Join Date: Jul 2010
Location: Korea, USA
Programs: IC Dia RA / Marriott LT Plat / WOH Globalist / Hilton Diamond / OZ Diamond Plus
Posts: 334
IC London Park Lane

What is your IHG Rewards Club status?
Spire RA

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes!

Which room did you book and which upgrade did you receive?
Booked Mayfair Grand, first got 2-cat upgrade as usual, but ended up with Mayfair Grand Suite because the hotel was fully booked.

How are the rooms?
Spacious, Nicely renovated, Nice view

How is the exec. lounge?
Great like before! They opened the lounge about three weeks ago. Operate 1pm to 9pm. Breakfast offered in Restaurant.

Did you receive a welcome gift?
Cookies, but had to ask.

How was the minibar?
None. But you can use your minibar credit for F&B.

What was good and what was bad?

-Good
Room, Lounge, Breakfast, Service, Location. Almost everything.

-Bad
Ordered room service, and it was horrible AND sky high price. Theo Randall restaurant is great, so do not waste your money with room service.

Value for $ or Priority Club Points?
It is pricey hotel, but definitely worth it. Since the club access itself is GBP 200, it is great deal for RA.

Would you return?
Absolutely.
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Old Nov 6, 21, 11:49 pm
  #71  
 
Join Date: Aug 2007
Location: PARIS (France)
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Posts: 9,580
InterContinental Dubai Festival City

What is your IHG Rewards Club status?
Spire Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay
Yes, very much so.

Which room did you book and which upgrade did you receive?
Booked cheapest rate, and received Deluxe One bedroom suite, with creek and Burj Khalifa/city view.

How are the rooms?
Around 90sqm
Very nicely designed
Seating area, desk.
Large TV with good selection of international channels.

Nespresso machine. Kettle.

Large comfortable bed.
Bose mini radio and Bluetooth sound system


Bathroom with bathtub and shower, separate toilets. Aqua - Sicily Camellia amenities

Separate dressing. Separate guests toilets.


Very efficient air conditioning system.
Superb view

How is the exec. lounge?
Very large. Made of 4 different spaces, including a quiet zone.

Excellent quality of food, served with smiling and very attentive staff.
Evening drinks

What was good and what was bad?
Good
Very friendly and professional staff, smiling and attentive service.
Superb suite
Very pleasant outdoor pool area

Very convenient from the airport (less than 20 minutes ride in the morning)
Large selection of restaurants
Direct access to Festival City Mall

Bad
Nothing

Value for $ or IHG Rewards Points? Would you return?
Yes, definitely, even if prices are getting higher with the Expo 2020 and end of the year season.



Exterior




Lobby

Anise Restaurant





Choix pastry by Pierre Gagnaire



Spa



Deluxe one bedroom suite




View from the suite

















Pierre Gagnaires restaurant




Club lounge



Breakfast at Club lounge





Pool

Dining at Club lounge

















Eclipse bar




Tea time at Club lounge

Last edited by nicolas75; Nov 7, 21 at 4:50 am
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Old Nov 7, 21, 1:28 am
  #72  
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Join Date: Jan 2015
Location: Kuwait (KW)
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No disrespect intended with the following feedback, but as someone who himself writes and enjoys extensive/detailed hotel reviews, the amount of photos in these posts is downright excessive; it takes forever to load these threads and they get wildly long. I'm all for a series of photos to illustrate key points and the overall experience, but 40+ photos is a bit of a visual onslaught.

Mods, can we have some rules around post length?

khabah
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Old Nov 7, 21, 1:45 am
  #73  
 
Join Date: Oct 2007
Location: Shanghai and Bavaria
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Posts: 3,080
Originally Posted by khabah View Post
No disrespect intended with the following feedback, but as someone who himself writes and enjoys extensive/detailed hotel reviews, the amount of photos in these posts is downright excessive; it takes forever to load these threads and they get wildly long. I'm all for a series of photos to illustrate key points and the overall experience, but 40+ photos is a bit of a visual onslaught.

Mods, can we have some rules around post length?

khabah
I really enjoy those photos, also in the new hotels thread. In fact the lack of photos in the year 2021 makes FT pretty boring and one of the reasons I barley visit or post anymore.
The cause could also be the very old design of this site... Off topic discussion that is.
​​​​
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Old Nov 7, 21, 2:29 am
  #74  
Moderator: InterContinental Hotels and Germany
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Join Date: Oct 2002
Posts: 5,921
Well, with all rules there are pro and cons.

And I am not so much into a general rule. For the simple reason, that a report of an InterContinental, Regent, Kimpton or Indigo with a number of amenities and facilities will need more pictures than an Holiday Inn Express with no facilities at all on a motorway in a rural part of a country. As for now, I simply ask to try not to poste the same picture twice. Different point of view and offerings at different times are okay. I trust that you follow this approach.
In a review thread, this might be different than in other threads (eg. the new hotels threads). We have posted a different rule there and asked to limit the number of pictures.

We will review this approach from time to time.

And now back to the main topic please

FLYGVA
co-moderator IHG Forum
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Old Nov 7, 21, 7:02 am
  #75  
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 4,810
Sorry to weight in here. This thread is for RA experience. These pictures are really not RA specific and more general. I beliebe it would be better to have them in the master thread of the hotel. This thread is taking far too long to load now with a slower connection and also the information jumps down and is impossible to read when the pictures load slow.
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