Coronavirus: Extension of Ambassador Free Night Certficate
Apr 22, 2020, 8:49 pm
#31
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,199
Pleasant Surprise
Sent email to Ambassador about 10 days ago asking for 10% Ambassador credit for 3 stays over 8 weeks ago. Also asked about extending my Ambassador status, expiring May 1. They obliged with the 3 month extension, so Aug 1. Doubt it will be of help. However looked just now and see a Nov 1 expiration. Anyone else? Used app, need to look on the web site to see If the free weekend night cert is also Nov 1.
Apr 22, 2020, 11:30 pm
#32
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,717
Sent email to Ambassador about 10 days ago asking for 10% Ambassador credit for 3 stays over 8 weeks ago. Also asked about extending my Ambassador status, expiring May 1. They obliged with the 3 month extension, so Aug 1. Doubt it will be of help. However looked just now and see a Nov 1 expiration. Anyone else? Used app, need to look on the web site to see If the free weekend night cert is also Nov 1.
Apr 23, 2020, 12:18 am
#33
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,735
As reported, same experience here. Ambassador status extension done by 3 months on two accounts (of two people, not same person), but certificate still showing original expiry date without the extension. Response from AMB services was that the existing certificate will expire first and only then a new one will be posted. Go figure on the various experiences by different posters, but it's IHG so we shouldn't expect consistency I guess.
Last edited by demue; Apr 23, 2020 at 12:47 am
Jun 5, 2020, 9:21 am
#34
Join Date: Oct 2009
Location: Central Scotland
Programs: Oneworld, Avios and IHG Spire Ambassador
Posts: 574
Possibly a silly question but my Ambassador Membership has been extended to January 2021 and my Weekend Certificate needs to be 'redeemed' by then.
By redeem does it mean I need to have actually stayed in an IC by then or does it mean I need to have used the Certificate to make a booking by January 2021 but the actual stay could be in the summer of 2021?
By redeem does it mean I need to have actually stayed in an IC by then or does it mean I need to have used the Certificate to make a booking by January 2021 but the actual stay could be in the summer of 2021?
Jun 13, 2020, 8:23 pm
#36
Join Date: Feb 2004
Location: Just off the Main Line
Programs: AA Lifetime PLT 2MM, DL Lifetime GM 2MM, Bonvoy Lifetime Titanium Elite, HH Diamond, IHG Amb Diamond
Posts: 881
Six month extension
I noticed my membership had not changed so I sent an email to request it and got a response back in about 20 minutes telling me I'm updated from 1 January 2021 to 1 July 2021. So simple! I just said "I understand you have been providing Ambassador extensions" - didn't say specific time extension.
Jun 14, 2020, 10:44 am
#37
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,717
6 month extension is helpful but not really enough. IN a normal world I would have a shot at using Amb BOGO before December (my new exp date) but not so sure now as it looks like virus resurgence is already starting.
I typically stay at city ICs but no desire to risk air travel to NY, Chicago, Boston right now and of course most of the great ICs in Europe are not currently accessible to US visitors.
Maybe I can use it at Monterey or LA
I typically stay at city ICs but no desire to risk air travel to NY, Chicago, Boston right now and of course most of the great ICs in Europe are not currently accessible to US visitors.
Maybe I can use it at Monterey or LA
Jun 15, 2020, 10:48 pm
#38
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,735
6 month extension is helpful but not really enough. IN a normal world I would have a shot at using Amb BOGO before December (my new exp date) but not so sure now as it looks like virus resurgence is already starting.
I typically stay at city ICs but no desire to risk air travel to NY, Chicago, Boston right now and of course most of the great ICs in Europe are not currently accessible to US visitors.
Maybe I can use it at Monterey or LA
I typically stay at city ICs but no desire to risk air travel to NY, Chicago, Boston right now and of course most of the great ICs in Europe are not currently accessible to US visitors.
Maybe I can use it at Monterey or LA
One option I have been considering would be to request either the one-off 2-months or 6-months extension that are mentioned in the AMB T&Cs which should also extend the certificate. As the current extensions were granted by IHG "proactively" we should still have those individual extension options at our disposal if they really decide 6-months total extension granted due to COVID-19 is enough. Let's see.
Jun 19, 2020, 9:26 am
#39
Join Date: Oct 2009
Location: Central Scotland
Programs: Oneworld, Avios and IHG Spire Ambassador
Posts: 574
That's a bummer.
I had a booking using my Certificate for July 2020 in Paris and have rebooked the same hotel for May 2021 as I journey en route to the Monaco Grand Prix but if that's true then extending that particular Certificate to January 2021 is of no use to me :-(
I had a booking using my Certificate for July 2020 in Paris and have rebooked the same hotel for May 2021 as I journey en route to the Monaco Grand Prix but if that's true then extending that particular Certificate to January 2021 is of no use to me :-(