Apr 30, 2019, 12:23 pm
Last edit by: craigthemif
A new season and a new IHG Accelerate promotion. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Other than the tasks for redeeming points and point + cash reservations, tasks are generally very stackable. Enjoy the game of figuring out how to get the most out of the least amount of nights and money.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/gb/en/offers/accelerate2019
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Other than the tasks for redeeming points and point + cash reservations, tasks are generally very stackable. Enjoy the game of figuring out how to get the most out of the least amount of nights and money.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/gb/en/offers/accelerate2019
New Accelerate Promotion (May 01, 2019 - August 31, 2019
May 6, 2019, 7:14 am
#121
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
No wonder I never stay at this brand it is worse than Marriott when I try to register I get
We appreciate your loyalty. Please see IHG® Rewards Club offers available now.
We appreciate your loyalty. Please see IHG® Rewards Club offers available now.
Update: I was just told by Rewards-assistance that the current promo is targeted and I should have received an email invitation.
Last edited by Travelomania; May 6, 2019 at 7:40 am
May 6, 2019, 8:03 pm
#124
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
I just tried registering since I have a 5 night HIX stay starting tomorrow night. When I click on the Register button, nothing seems to happen. Tried both Firefox and Edge.
So I called customer service, and the agent I spoke with said that she registered me. But I am not seeing any obvious sign of it. How am I supposed to access the dashboard showing what hoops I am to jump through for the bonus points?
So I called customer service, and the agent I spoke with said that she registered me. But I am not seeing any obvious sign of it. How am I supposed to access the dashboard showing what hoops I am to jump through for the bonus points?
May 6, 2019, 9:43 pm
#125
Join Date: Nov 1999
Location: Monterey, California
Programs: Affiliated with all, participate in some
Posts: 2,188
My P+C task shows completed after booking reservation for a stay two months from now.
I was tempted to cancel it just to see what happens to the Accelerate task.
But as the lowest room rate at the hotel increased $60 from 12 hours earlier, I was afraid that if I canceled the P+C night that I might not be able to rebook it again.
I was tempted to cancel it just to see what happens to the Accelerate task.
But as the lowest room rate at the hotel increased $60 from 12 hours earlier, I was afraid that if I canceled the P+C night that I might not be able to rebook it again.
May 6, 2019, 9:49 pm
#126
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
I just tried registering since I have a 5 night HIX stay starting tomorrow night. When I click on the Register button, nothing seems to happen. Tried both Firefox and Edge.
So I called customer service, and the agent I spoke with said that she registered me. But I am not seeing any obvious sign of it. How am I supposed to access the dashboard showing what hoops I am to jump through for the bonus points?
So I called customer service, and the agent I spoke with said that she registered me. But I am not seeing any obvious sign of it. How am I supposed to access the dashboard showing what hoops I am to jump through for the bonus points?
May 6, 2019, 10:42 pm
#127
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
I see a 20k room that I can book. Or 10k + $66. If I book it and cancel. I’m essentially buying 10k points for $66.
May 7, 2019, 7:20 am
#128
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
So I have not really stayed at IHG for 2 years and therefore I got a good offer again last round, which I also completed. Now then, with the newest promo, it is back to lousy one again and I will ignore it.
Ha, this IHG game is so transparent like an open book.
Ha, this IHG game is so transparent like an open book.
May 7, 2019, 7:52 am
#129
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Wow, I'm a rather loyal IHG member, perennial Spire/RA, and for the first time since they began Accelerate I am being shut out of a promo.
4,800 Stay at Crowne Plaza®
Stay at 2 Crowne Plaza® hotel(s) and earn 4,800 bonus points.
4,800 Saturday Stays Bonus
Stay 3 weekend(s), including a Saturday night and another night, and earn 4,800 bonus points. Terms
6,600 Earn More, Faster
Earn 6,600 bonus points when you book 3 Bonus Points Package stay(s) and get to your next reward faster.
I am home on the weekends, am only staying at IC's during this period, and rarely ever can do bonus packages. No bonuses for me during this period!
Meanwhile I've recently done about 15 nights with Marriott earning double points in their program.
4,800 Stay at Crowne Plaza®
Stay at 2 Crowne Plaza® hotel(s) and earn 4,800 bonus points.
4,800 Saturday Stays Bonus
Stay 3 weekend(s), including a Saturday night and another night, and earn 4,800 bonus points. Terms
6,600 Earn More, Faster
Earn 6,600 bonus points when you book 3 Bonus Points Package stay(s) and get to your next reward faster.
I am home on the weekends, am only staying at IC's during this period, and rarely ever can do bonus packages. No bonuses for me during this period!
Meanwhile I've recently done about 15 nights with Marriott earning double points in their program.
May 7, 2019, 8:08 am
#130
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Wow, I'm a rather loyal IHG member, perennial Spire/RA, and for the first time since they began Accelerate I am being shut out of a promo.
4,800 Stay at Crowne Plaza®
Stay at 2 Crowne Plaza® hotel(s) and earn 4,800 bonus points.
Meanwhile I've recently done about 15 nights with Marriott earning double points in their program.
4,800 Stay at Crowne Plaza®
Stay at 2 Crowne Plaza® hotel(s) and earn 4,800 bonus points.
Meanwhile I've recently done about 15 nights with Marriott earning double points in their program.
why cant you stay at 2 crown plaza?
Wow only home on weekends? What job do you have that you’re literally on the road all the time? Sounds like fun
May 7, 2019, 8:20 am
#131
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
It's just me and many thousands of other consultants and salespeople who travel like this. A great many Flyertalkers too.
May 7, 2019, 9:12 am
#132
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
My P+C task shows completed after booking reservation for a stay two months from now.
I was tempted to cancel it just to see what happens to the Accelerate task.
But as the lowest room rate at the hotel increased $60 from 12 hours earlier, I was afraid that if I canceled the P+C night that I might not be able to rebook it again.
I was tempted to cancel it just to see what happens to the Accelerate task.
But as the lowest room rate at the hotel increased $60 from 12 hours earlier, I was afraid that if I canceled the P+C night that I might not be able to rebook it again.
May 8, 2019, 3:40 am
#133
Join Date: Mar 2003
Location: Stafford UK
Programs: BAEC Flying Blue
Posts: 167
Dashboard not updating
I've just completed my first stay for this promo. The points have posted OK on my account activity as a qualifying stay but my dashboard hasn't updates with a percentage used. Anyone else had similar (or otherwise)?
May 8, 2019, 10:33 pm
#134
Join Date: Jan 2017
Programs: IHG - spire amb, Marriot - tit, Radisson - plat, Hilton - gold, Accor -gold, GHA - plat
Posts: 282
Have similar issue. Had stays on the second and third of may. Points posted next day, no dashboard update ever since.
May 9, 2019, 11:04 am
#135
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
i had a similar task and booked the stay. The task has been marked as completed but task points have yet to be posted to account. Any idea when it will post as I was thinking of cancelling the stay. Thanks