Points for two room booking
Apr 25, 2018, 10:58 am
#16
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Apr 25, 2018, 6:16 pm
#17
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Apr 26, 2018, 7:09 am
#18
Join Date: Oct 2012
Location: Isle of Anglesey
Programs: DL Silver, NZ, VS, HH, IHG Gold, Marriott, Hertz 5*
Posts: 217
Last week I had two rooms for two nights at a London (UK) HI. I booked both at the same time, and I paid for both rooms on a single bill / single card transaction. I only got points for one room. It would be perfectly reasonable to only get qualifying nights & points for a single room, I have no problem with that. However, why shouldn't I get points for the revenue generated from the second room?
Is that usual for IHG? It was my first stay this year and I would be reluctant go give them any further business this year, especially as the local Hiltons are better and they just status-matched me to HHonors Diamond.
Is that usual for IHG? It was my first stay this year and I would be reluctant go give them any further business this year, especially as the local Hiltons are better and they just status-matched me to HHonors Diamond.
I booked two rooms at Indigo London Kensington. They were credited as an overlapping stay. I got points for both rooms but only room counted towards qualifying nights.
It mattered because it was in December and it left me one night short of retaining platinum. I ended up doing a mattress run at my local HI to keep status for 2018.