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Old Jun 18, 2016, 4:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: HadesNL
Update 2023:
- it seems no new RA have been invited by IHG
- criteria for RA requalification are still unknown
- geographical location of member / country account registration seems of some impact due of covid19(restrictions/availability)
- RA is processed in weekly batches starting december 2022
- proof by nicolas75 shows RA qualification for 2024 seems to be strictly based on IC hotels only (not Regent, Kimpton, SixSenses anymore)

As per Tim O'Brien's post about IHG-corporate explaining RA criteria:

As you are aware,
Royal Ambassador is our invitation only tier with the number of members invited each year
limited to ensure our hotels are able to consistently deliver on the benefits promise,
elevating your stay experience at InterContinental Hotels & Resorts.

Although we do not currently have a published criteria for Royal Ambassador,
consideration is determined by variable activities within a members account such as
- qualified paid room nights & spend across our luxury brands (, 2023 EDIT: Post-Pandemic from 2024 InterContinental only : Pre-Pandemic also Kimpton & Regent ) ,
- member region,
- primary hotels,
- category (of the hotel class / €$ĄŁ price levels compared to currency rates / competition / city / region / country / continent )
- tenure (repeat custom / average spend at hotel)
Accompanying or adjoining reservations,
such as the additional rooms of your family etc are not included for Royal Ambassador consideration
but are included in determining Spire Elite status within IHG Rewards Club
.


* FT:IHG forum community group consensus / empirical evidence shows
- that members must have stayed at different unique hotels per city / country / region / continent
the amount of uniques needed for RA qualification is unknown but generally extended long stays at just 1 hotel do not qualify
- IHG-corporate showing keen interest in how much guests are spending €$ĄŁ at hotel's own operated F&B / Spa / transport / extra services / other venues
atacama40 has given us insights that extra spend at the hotel charged to the hotelfolio generates EQP but also flags the database as high valued spending guest
- one must have AMB to get considered for RA invitation by IHG as they seem to evaluate over a longer period the length of one's tenure / devotion / spend / undisclosed criteria at stayed IC-hotels

2024
Royal Ambassador 2024 (Re)Qualification - statistics

Thank you everyone who graciously shared their status and statistics. I took the liberty to compose an overview.
The common factor that is instantly recognisable is:
  • everyone has a valid AMB membership
  • everyone has spent a good amount in €$Ł
Shoven
IC: 69 N - 4 unique IC - $17400 - 2 unique country

AndyMick
IC: 96 N - 10 unique IC - 7 unique country - 164778 EQP

Ithink
IC: 78 N - 10 unique IC - Ł27000

Richelieu
~

ProjectSunburst
15 unique IC (USA) - $35000
Kimpton spend: $11000

Milleage Millionaire
IC: 100 N : 58 revenue & 42 award - 166514 EQP

Raynyan
~

Nicolas75
~

ILS2
$20000

HadesNL
IC: 41 N - 8 unique IC (2x USA, 1x UK, 3x EU, 1x Indonesia) 250458 EQP

Marlin1978
IC: 40 N - 9 unique IC (USA + EU) - $13000

HClee01
IC: 30 N - 6 unique IC - $8700
2x Kimpton / 1x Regent : 22 N - $7400

VAbeachgirl
IC: 88 N - 14 unique IC - 8 countries
2x Kimpton : 7 N
total $20000 (IC + Kimpton)

PremexecSNA
IHG : 85 N - 147000 EQP of which
90% revenue stay
85 % IC + Kimpton
10 unique IC
15 unique Kimpton

Darby1970
IC 100 N : 59 revenue of which
37 N : 11 unique IC (USA)& 4 (non-USA)
187682 EQP

Atacama40
IC + Kimpton : 40 N : UK, ME, Asia
Roomrate > Ł1000

EmeraldLady
11 unique IC : 4 continents
IHG: 87 N
$20000

Dmac1418
IC: 3 N - 2 unjque (IC Houston MC & IC San Diego)
6S Fiji $22000 (room: $10000 + spend $12000)

Smythmeister
~

Additional statistics can be found in the comments of LL
https://loyaltylobby.com/2023/12/03/...4-share-yours/
The only other place on the whole interweb that has an interest in Royal Ambassador.
============================

2023
Below our FT-members from the IHG forum with RA status
some of whom have graciously shared their statistics to shed some light
-----------------------
Mileage millionaire: 155359 EQP - IC nights 58 - total nights 108 - unique IC 15
Shoven : $16000 - IC nights 49 - Kimpton nights 8 - total nights 57 - unique IC 5 - unique Kimpton 2 - [unique countries UK/Thailand]
Stimpy: overall stats higher than Shoven
Nicholas75 : 230236 EQP - 93 EQN
Raynyan : 190000 EQP - IC/Kimpton nights 90 - unique IC/Kimpton 10
Vsevolod4 : $24000 - IC nights 67 - total nights 87
Vabeachgirl : $17500 - IC nights 75 - Kimpton nights 4 - total nights 79 - unique properties 13 [unique countries 7]
Hclee01: >$12600 - >156K EQP - 54 EQN - unique IC 3 - unique Kimpton 1 - unique Regent 2 [unique countries Singapore/Thailand/Taiwan/Japan]
Chinatrvl :
Ithink : 220.000 EQP - 47 EQN
Ninjalad : 150000 EQP - IC nights 34
Andymick : 145000 EQP - IC nights 100
Gentleman adventurer :
Marlin1978 :
Pseudo nim :
Hadesnl : 250000 EQP - Kimpton/IC nights 30 - 44 EQN - unique IC 3 - unique Kimpton 2 [unique countries UK/NL/FRA/Indonesia]
Itadakimasu : 120000 EQP - IC nights 12 - 51 EQN
Atacama40 : >Ł25000 - IC nights 60 - unique IC 8 - unique Kimpton 1
Eein : corporate rates global & local
Raynyan's friends : RA extension because their account is Japanese registered
Tim O'Brien: after own friendly persuasion effort : $8,500 - IC nights 79 of which 49 at pres.suite - unique IC 4 [unique countries US/AUS/CAN]


----------------
The only other place on the internet that has an interest in RA (re)qualification statistics is at the comments at Loyaltylobby,
more 2023 RA datapoints can be found there:
https://loyaltylobby.com/2022/12/09/...re-your-stats/
https://loyaltylobby.com/2023/01/18/...re-your-stats/



==============================================

Update 2020 / 2021:
RA status was extended due to the global pandemic of covid19


================================================== =======

Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintentionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.

update from Executive Liaison Sept, 2023,
spend at other IHG luxury brands does count for RA, and Renewal.
Brands weren't stated, but reasonable to assume Six Senses, Regent, and Kimpton.

















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New RA qualifying criteria based on IC Revenue

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Old Jan 4, 2019, 12:36 pm
  #2821  
 
Join Date: Jan 2018
Location: EU
Programs: IHG Diamond / RA / IC | LH FTL + United Gold
Posts: 59
Originally Posted by cazane
I did not get any challenge, was already RA in 2018, and never got an RA invite mail in the last days or years.
i had two prepaid stays posting after Dec. 27th, which add 4 nights (61 instead of 57 as of 27th) and spent of 12600 $ instead of 11890.
Yes, but you said you got the RA kit message in your activity on 27th. Probably the renewal mail invites are not out yet. Ill update your spend.
sharps1337 is offline  
Old Jan 4, 2019, 1:44 pm
  #2822  
 
Join Date: Jan 2016
Programs: QF Plat, IHG RA, Marriott Plat
Posts: 255
My details, to be added to the spreadsheet.

RA advice - 21 Dec
Spend - $12,971
Nights - 49 (according to my RA email this morning...I had higher. Will confirm)
RA challenge - No.
DonPedro is offline  
Old Jan 4, 2019, 1:49 pm
  #2823  
 
Join Date: Jan 2016
Programs: QF Plat, IHG RA, Marriott Plat
Posts: 255
Another point to note from the RA invite email - status start on 4 February. A bit random...? Any other RA 2019 email recipients have the same?

Personally a little annoying as my first big stay is 31Jan - 5 Feb.
DonPedro is offline  
Old Jan 4, 2019, 1:57 pm
  #2824  
 
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
Received the RA kit on Dec 27 in my account, no challenge as well as no confirmation mail so far. Spend solely at IC was 16950 USD with some 60 nights in 10 different ICs
boekel is offline  
Old Jan 4, 2019, 1:58 pm
  #2825  
 
Join Date: Jan 2018
Location: EU
Programs: IHG Diamond / RA / IC | LH FTL + United Gold
Posts: 59
Originally Posted by DonPedro
Another point to note from the RA invite email - status start on 4 February. A bit random...? Any other RA 2019 email recipients have the same?

Personally a little annoying as my first big stay is 31Jan - 5 Feb.
Confirmed. I had several stays planned before that date

Last edited by sharps1337; Jan 4, 2019 at 2:08 pm
sharps1337 is offline  
Old Jan 4, 2019, 4:54 pm
  #2826  
 
Join Date: Oct 2016
Posts: 182
I ended up 2018 with 77/62/8 with 12042 USD IC net spend counted via base points, -not- via ca. 300,000 EQP, because I had many bonus points packages in the first months of 2018. I didn't get any challenge.

Last edited by Cielito_; Jan 4, 2019 at 6:46 pm
Cielito_ is offline  
Old Jan 4, 2019, 5:34 pm
  #2827  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
No email yet, but on my IHG Account Activity, "Upgrade to Inner Circle" and "Royal Ambassador Status" both posted today. I only stayed at a Kimpton one night last year. My Ambassador card on the app now indicates Royal exp 30 Dec 2019
Cielito_ likes this.

Last edited by VaBeachGirl; Jan 4, 2019 at 6:25 pm
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Old Jan 4, 2019, 6:25 pm
  #2828  
 
Join Date: Jan 2019
Posts: 6
All Royal Ambassador benefits will be available from 01 February, 2019 being the new effective date of the programme benefit changes. 04 February is the date in which your new Free Night at an IHG hotel will begin to be deposited into your account.

Last edited by Luxuryloyalty; Jan 4, 2019 at 6:38 pm
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Old Jan 4, 2019, 6:51 pm
  #2829  
Marriott Contributor Badge
 
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Originally Posted by Luxuryloyalty
All Royal Ambassador benefits will be available from 01 February, 2019 being the new effective date of the programme benefit changes. 04 February is the date in which your new Free Night at an IHG hotel will begin to be deposited into your account.
Ugh. Seriously? So I really have to raid the minibar in Tokyo this month ...
TravelTheWorld66 likes this.
Pseudo Nim is offline  
Old Jan 4, 2019, 8:36 pm
  #2830  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Originally Posted by Land-of-Miles
A simple total cumulative spend does nothing to indicate to properties that a RA is worth lavishing with upgrades and freebies. A high spend per night (beyond the absurdity of a 2 nights stay in a very expensive room) with significant non room spend does at least dangle a carrot to the properties too.
While individual hotels of course welcome those who spend generously per night, IHG itself has a special place in its heart for those who who spend substantial amounts overall and stay frequently at ICs and other IHG branded hotels. There's the tension: persuading managers and owners that it's in their long-term interest to support the programme, even though they might see little benefit from some individual guests.

Perhaps tedious to follow through on that, but a central aim of the programme is to ensure that Madrid's cherished frequent guests continue to get high levels of service on a one-off, one-night stay in Jakarta. So Madrid learns to be kind to the one-off visitor. Most hotels get it, but some drag their heels a little.

Same tension among airline and their alliance masters: Qatar resents giving benefits to the rag tag and bobtails of its partner airlines: so it doesn't, or soes so selectively.



I think we agree that no singe metric is entirely satisfactory. It takes some eyeballing of spend, nights, brands and geographic spread. Spend per stay/night naturally falls out of those data.
IAN-UK is offline  
Old Jan 4, 2019, 11:37 pm
  #2831  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by DonPedro
Another point to note from the RA invite email - status start on 4 February. A bit random...? Any other RA 2019 email recipients have the same?

Personally a little annoying as my first big stay is 31Jan - 5 Feb.
it is apparent the sweeps are weekly, nothing random i suspect.

you had line item on Dec 21, many others received a week later on Dec 27, the last two years, the key date was Jan 4th, ie a week after the 27th.

i would let the property know you are RA, and show them your account if need be. the line item from Dec 21st.

by the time you check out you will receive the bonus points etc, you just need to let them know upfront to get your stay benefits.
Tim O'Brien is offline  
Old Jan 4, 2019, 11:43 pm
  #2832  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by Land-of-Miles
Is this new?

I can think of a number of properties that have migrated to this model, DXB, London PL etc. apparently under the same directive.

Taking the DXB FC offering it isn't even a bad thing as they offer continuous refills. I think the properties which will be reluctant to implement this will be those in locations where low numbers of staff are deployed in the lounge (e.g. IC O2 London, or IC SFO). A move to a plated delivered food offering does not have to be a bad thing.
anyone stayed at the Costa Rica property? two alcoholic beverage limit, then required payment?
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Old Jan 4, 2019, 11:50 pm
  #2833  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by stimpy
That sounds like a Canadian policy, which matches what Starwood and probably Marriott had/has. I'm at an Euro IC now which has zero intention of changing it's Club and the wonderful dinner service they have. Although they did confirm the mini-bar policy change is coming soon.
could be, his reference to "all IC's" may have been "all in Canada"

i couldn't see it in Asia, Dubai, and Europe, maybe Aus, and Canada.
Tim O'Brien is offline  
Old Jan 4, 2019, 11:59 pm
  #2834  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by Pseudo Nim

Canadian lounge policy has already been garbage,
so hardly any surprise there.
i like the scones, jam, and cream in the afternoons at Toronto.

the problem there is they charge for alcohol, under a false pretense of liquor licensing issues, claiming they are not allowed to give alcohol away, which is nonsense.

Montreal, by comparison, has a great lounge, extremely well managed by Leisure Suit Larry ( who's been there for 27 yrs, started at the open), Julio, Michelle, and Franco all do a superb job. great service, and pretty good selection (maybe up until Jan 1st, 2019?)
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Old Jan 4, 2019, 11:59 pm
  #2835  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
I didn't receive the RA renewal email and I guess I am going to be downgraded this year. No challenge was issued earlier. I have done a re-count and my stats are as follows (after all the adjusted stays):

Total Revenue Nights in IHG: 44
Total Revenue Nights in IC: 37
# of IC hotels stayed for year: 6
Total Spent in IC hotels: USD10,142.16
IHG member since: Y2002
IC RA member since: Y2014

I have written to [email protected] to enquire on renewal status given that there are a couple of adjusted stays, and as expected, the response is not very helpful (appended below). Any chance that I can appeal to get a review of the status, as there are a couple of manual adjusted stay that were incorrectly posted and they have given me "goodwill points" after several occasions of incorrectly posted stays.

Thanks again for sharing your thoughts.

Dear Mr. hclee01,

Warm greetings from the InterContinental Ambassador Service Center!

Glad to know that you are enjoying the many benefits of the Ambassador and thanks for being a loyal member to InterContinental Hotels and Resorts.

As you know that Royal Ambassador status is extended by invitation only. I'm sorry as even us here at Ambassador Services we have no way of checking who gets to be invited to Royal Ambassador. Rest assured that your InterContinental Hotel stay activities will be closely monitored.

Thank you for your patience on this matter.

Thanks for being a valued Royal Ambassador member and thank you for giving us the opportunity to be of service to you. We look forward to welcoming you at an InterContinental Hotels & Resorts property in the near future.

Last edited by hclee01; Jan 5, 2019 at 12:25 am
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