Old Aug 24, 2015, 5:34 am
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IHG Accelerate Fall / End of year promotion 2015

Stay dates 1 September 2015 and 31 December 2015, inclusive.

Offer page: http://www.ihg.com/content/us/en/off...ffer/dashboard

FAQ:

Q: Is there any way to change to different offers?
A: No.

Q: Can the same stay count towards multiple offers?
A: Yes, as long as it meets the terms of the individual offers, it will count for all of them. The same stay can count towards staying once, staying more, staying at a brand, staying on a weekend, booking with the app, paying with the credit card, and so on.

Q: Really? Seems too easy.
A: Yes, really.

Q: Do Cash and Points rates count as qualifying stays/nights?
A: No. Neither do award nights.

Q: How long does it take for completed items to show on the dashboard?
A: Various posters say their activities took 1 to 14 days to show.

Q: For "Change Your View" offer, can I stay at the same Holiday Inn more than once?
A: No, the stays must each be at different hotels to count separately.

Q: For "Change Your View" offer, does Holiday Inn Express count as a Holiday Inn?
A: No, Holiday Inn Express and Holiday Inn are different brands.

Q: For "Discover Our Brands" offer, can I count both Holiday Inn Express and Holiday Inn separately?
A: Yes, Holiday Inn Express and Holiday Inn are different brands.

Q: For "Eat, Drink and Earn" offer, must the food and beverage spend amount be a single transaction?
A: No, you can spread the spend amount across multiple transactions and multiple stays, to achieve the required total.


Q: If check in is in August, but check out is on September 1, will that count at all?
A: It appears that checkouts on September do not qualify.

Q: If check in is in August, but check out is after September 1, will that count at all?
A: No, check in must be Sept 1 or later. For stays starting in August and ending September 2 or later, it appears the September 1st and onward nights do count (e.g. Aug xx to Sep 3 = 2 nights).

Q: Do I need to make my reservations after September 1?
A: No, you can book now, or use bookings from before the promo was announced, as long as the stays are consumed starting Sept 1.


Terms and Conditions (as of 8/24/15):
You must be an IHG® Rewards Club member and must register your member number in advance to participate in “Accelerate” ("Promotion"). Upon Registration, members will be presented with the opportunity to earn at least 50,000 bonus points upon completion of all offers presented. Members will be awarded bonus points listed for each individual Promotional offer ("Offer") after completing the requirements of each individual Offer. Each Offer must be completed between 1 September 2015 and 31 December 2015 (both dates inclusive) ("Registration"). The bonus points earned through individual Offers can be used for redemption opportunities toward Reward Nights, merchandise and other redemption opportunities. See individual Offers for the specific terms and conditions per Offer type. A Stay is defined per IHG® Rewards Club Membership Terms and Conditions as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out (“Stay”). A Stay constitutes a “Qualifying Stay” when member pays qualifying rates, which include most business and leisure rates at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN®or HUALUXETM hotels worldwide. Bonus points are not issued for Non-Qualifying Room Rates or Non-Qualifying Stays. “Non-Qualifying Room Rates” or “Non-Qualifying Stay” include the following: any stay at a Kimpton Hotel, net wholesale individual and group rate, certain package rates, employee discount rate, friends and family rate, crew rate, special discounted contract rates, seasonal worker/crew rate, 50% travel club discount rate, travel industry discount rate, distressed passenger rate, IHG® Rewards Club Reward Nights/Airline Hotel Reward rate, rates booked through third party web sites, complimentary hotel Stays and any other rates not defined as a Qualifying Room Rate at IHG’s sole discretion. Only one room per member per Qualifying Stay will be awarded the applicable bonus points. Each Promotion Offer of bonus points is available only once to each member. No retroactive bonus points will be awarded for Stays prior to Registration. Except as otherwise stated in the terms and conditions, please allow up to 2 to 3 weeks for Promotion Offer bonus points to be credited after checkout .This Promotion is subject to standard IHG Rewards Club Membership Terms and Conditions and earning structure, which can be obtained by visiting www.ihgrewardsclub.com. This exclusive Promotion is valid and applies to the original recipient only. IHG reserves the right to remove a member's bonus points or cancel a member’s account if fraudulent use of the Promotion is detected. IHG® Rewards Club reserves the right to cancel, suspend and/or modify the Promotion/Offer at any time with or without notice. IHG reserves the right of final interpretation of this Offer. Members must make any promotional inquiries by 60 days from the end of the campaign promotional period.
NEW Member offer
Stay twice and get a Free Night.

Must be an IHG® Rewards Club member and must register your member number in advance to participate in this Offer. Free Nights earned are applicable only to the room nights and privileges specifically provided by this Promotion and supporting Offers, at IHG’s discretion, and are not comparable with IHG® Rewards Club Reward Night (redeemed by points) or any other room nights. To be eligible for this Offer you must complete a Stay (as defined below), on two separate occasions, throughout the period of 1 September 2015 to 31 December 2015 (inclusive). Free Nights earned from any such Stay, must be redeemed by 31 December 2016. A Stay is defined per IHG Rewards Club Membership Terms and Conditions as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out (“Stay”). A Stay constitutes a “Qualifying Stay” when paying qualifying rates, which include most business and leisure rates. Free Nights are not issued for Stays at the following reduced room rates (Non-Qualifying Room Rates or Non-Qualifying Stay): net wholesale individual and group rate, certain package rates, employee discount rate, friends and family rate, crew rate, special discounted contract rates, seasonal worker/crew rate, 50% travel club discount rate, travel industry discount rate, distressed passenger rate, IHG® Rewards Club Reward Nights/Airline Hotel Reward rate, rates booked through third party web sites, complimentary hotel Stays and any other rates not defined as a Qualifying Room Rate at IHG’s sole discretion. Only one room per member per Stay will be awarded the applicable Free Nights. Free Nights can only be used in IHG hotels and may not be transferred. A Free Night is valid only for one standard room night rate and applicable taxes (not including breakfast). Redemption of Free Night is subject to availability. The hotel room type provided by the hotels relating to this promotion shall be determined at IHG’s discretion. Free Nights shall be redeemed on first-come and first-served basis. Redemptions must be made 24 hours in advance by logging in to the member account on www.ihgrewardsclub.com. Cancellation or changes must be made 48 hours prior to 6 P.M. of arrival date. Any changes or cancellation after that will be deemed to be a no show, and the Free Night credit will be removed from member's IHG Rewards Club account. Individual hotel’s cancellation policy applies to the use of the Free Night. Cancellation fees apply if cancellation is made outside of the hotel’s cancelation time period. Free Nights cannot be exchanged for cash and are not transferrable in the system to other members and guests. IHG reserves the right to remove a member's Free Night reward or cancel a member’s account if fraudulent use of the Offer is detected. IHG Rewards Club reserves the right to cancel, suspend and/or modify the Promotion/Offer at any time with or without notice. IHG reserves the right of final interpretation of this Offer.
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IHG Accelerate End of year promotion (2015)

Old Feb 15, 2016, 8:00 am
  #1081  
 
Join Date: Nov 2008
Location: DTW
Programs: Delta SM, ICH PLAT
Posts: 1,188
Originally Posted by chunky649
It is now mid-February, and I am still missing my last promotion:

Who do I email (or call) to fix this? (This is not obvious on the website)
Answering my own question: I was not able to find an email, but I did an online chat, armed with the stay information (dates and hotels). It took ~20 minutes of back and forth, but after spoon feeding the specific offer and applicable hotel stays (they wanted confirmation number, but I only had check-in dates), they did not have a problem adding the points to my account with the correct description immediately.

In case you don't like online chat, here is the phone number I found:
1-855-914-1702.
chunky649 is offline  
Old Feb 16, 2016, 6:11 pm
  #1082  
 
Join Date: Jul 2005
Posts: 280
Im the only one who is still missing points from that promotion?
Yokdoc is offline  
Old Feb 16, 2016, 7:11 pm
  #1083  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Originally Posted by Yokdoc
Im the only one who is still missing points from that promotion?
Keep emailing them-they'll just manually credit your account after the first few times.
tsmith12 is offline  
Old Mar 8, 2016, 2:24 pm
  #1084  
 
Join Date: Sep 2009
Posts: 103
Accelerate 2015 finally

Originally Posted by tsmith12
Keep emailing them-they'll just manually credit your account after the first few times.
I eventually received by bonus and points for paying with the credit card.

Email to Barclaycard which they forwarded to the Rewards Club. I was told that it was going to a specialist team. After a reminder email two weeks later the points now show in my account - title "Accelerate Goodwill."

Keep bothering them.

Bill
cumbrianbill is offline  
Old Sep 4, 2016, 8:28 pm
  #1085  
 
Join Date: Mar 2015
Posts: 129
Sorry to bump such an old thread but my fiance got a free night from this promotion which posted to her account when she completed the 2 stay requirement. The terms said the night needed to be completed by December 31st 2016 but I logged into her account today to make the booking but it is missing. Can anyone tell me if theyve experienced anything like this before?
floridatraveler90 is offline  
Old Sep 5, 2016, 7:54 am
  #1086  
 
Join Date: May 2010
Location: PHL
Programs: AA EXP, UA *S, Hilton Diamond, Marriott Titanium, Hyatt Exp, IHG Plat, National EE, Sixt Plat
Posts: 648
Originally Posted by floridatraveler90
Sorry to bump such an old thread but my fiance got a free night from this promotion which posted to her account when she completed the 2 stay requirement. The terms said the night needed to be completed by December 31st 2016 but I logged into her account today to make the booking but it is missing. Can anyone tell me if theyve experienced anything like this before?
I'm having the same problem. I have two certificates, but the link to see them on my profile has disappeared. A chat agent was able to confirm that they're still valid and available until 12/31/16, but the missing link seems to be a website issue. In the meantime they can search availability, or book a reservation for you, through chat or over the phone.
sjpmurph01 is offline  

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