Ambassador Programme Information
Feb 3, 2023, 1:57 pm
#616
Join Date: Nov 2013
Programs: NZ
Posts: 1,554
I got the F&B credit at the IC Wellington for a boooking made on my behalf by my sister through a travel agent.
However it will be up to individual hotels as to what they offer. I would email the hotel advising them of your Ambassador details without actually mentioning the benefits, then you might get lucky at check in.
However it will be up to individual hotels as to what they offer. I would email the hotel advising them of your Ambassador details without actually mentioning the benefits, then you might get lucky at check in.
Jun 3, 2023, 3:21 pm
#617
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
Anyone know which IC this is overlooking the water?
https://www.ihg.com/intercontinental.../us/en/loyalty
Thanks.
https://www.ihg.com/intercontinental.../us/en/loyalty
Thanks.
Jun 3, 2023, 11:38 pm
#620
Join Date: Nov 2022
Location: Seattle
Programs: IHG DA, HH Diamond, AMEX Plat
Posts: 28
Correct. Sometimes they will adjust the rate after you book the reservation, or they will just do it at checkin. Double check the rate at checkin.
Jun 4, 2023, 4:57 am
#621
Join Date: Apr 2010
Posts: 641
In my experience of using this rate / the certificate a number of years already, the respective IC has always confirmed with me at the time of check-in that the AWN rate has been booked (incl. verification of the eligibility criteria) and that the price of the second weekend night will be zeroed at the time of check-out / payment. Until that moment everything will continue looking like a "normal" booking. I have never had a single issue in that respect.
Aug 1, 2023, 3:25 pm
#624
Join Date: Jun 2021
Programs: AA Platinum Pro, Hyatt Globalist, Hilton Gold, Marriott Gold
Posts: 15
Free Weekend Night
I have a weekend night stay booked for January but just realized the stay is 2 weeks after my renewal date. I assume I'm OK since it let me book it but wondering if anybody else has had this situation.
Aug 1, 2023, 3:31 pm
#625
Join Date: Jul 2014
Location: MRY/SFO
Programs: UA Platinum; IHG Diamond Ambassador
Posts: 458
The app assumes you will renew. The free bogo you booked should have an expiration date, although it will allow you to book beyond that date however be prepared to pay the full rate at the hotel if you don’t renew and the certificate has expired. Know of a first hand experience where this was the case.
Aug 2, 2023, 3:16 pm
#626
Join Date: Nov 2014
Posts: 120
My free weekend night certificate expires on September 1.
If I make a booking checking in on September 1 and checking out on September 4, can I use the certificate?
There are two questions here really:
Is it valid until September 1, inclusive, or is it actually only valid through August 31 because it expires on September 1?
Does it need to be valid at checkin time, checkout time, or both?
Thank you for any insight.
If I make a booking checking in on September 1 and checking out on September 4, can I use the certificate?
There are two questions here really:
Is it valid until September 1, inclusive, or is it actually only valid through August 31 because it expires on September 1?
Does it need to be valid at checkin time, checkout time, or both?
Thank you for any insight.
Aug 2, 2023, 3:40 pm
#627
Join Date: Apr 2010
Posts: 641
If it says that it is valid until (expires on) 1.9, then it is valid also on 1.9 - however I find that a bit puzzling, my understanding has always been that IHG uses end-of-period tracking, but I could be wrong ...
To your second question, the certificate must be valid and present in your rewards wallet on the day of checking out (as this is when you settle your bill and the second weekend night fare deduction takes place).
To your second question, the certificate must be valid and present in your rewards wallet on the day of checking out (as this is when you settle your bill and the second weekend night fare deduction takes place).
Aug 2, 2023, 4:24 pm
#628
Join Date: Nov 2014
Posts: 120
Okay, that's what I feared, since September 1 is a Friday then it doesn't matter whether it's 8/31 or 9/1, it won't be valid either way, since I can't check out of a 2-night weekend stay on a Friday.
I totally forgot this was expiring so soon, oh well.
I totally forgot this was expiring so soon, oh well.
Aug 21, 2023, 3:47 am
#630
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,712
Just completed a first-time stay using an Ambassador free night certificate, and received no points for the stay. I received one night's credit to my account, which is consistent with the industry where free night certificates don't get you a night but the paid/points ones do, but it was unusual not to receive points for the paid night. I called into the service line, and after checking they told me that all stays using an Ambassador FNC don't qualify as points-eligible rates, even if there's a paid night to the weekend stay.
Is this true? If so, lessons learned and expectations tempered for next time.
khabah
Is this true? If so, lessons learned and expectations tempered for next time.
khabah