The Big Win returns - Spring 2014
Jan 24, 2014, 4:33 pm
#631
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
Apologies in advance if my question has been answered.
My 'spend it to win it' hasn't posted yet, while everything else has.
My guess is that it is tied to my card statement somehow. Is this consistent with other's experiences?
My 'spend it to win it' hasn't posted yet, while everything else has.
My guess is that it is tied to my card statement somehow. Is this consistent with other's experiences?
Jan 24, 2014, 8:35 pm
#634
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Points are now posting... slowly. For my Big Win all show as completed within the Big Win website except the "Book with IHG" offer and obviously the Big Win. However, not all those points have credited to my account yet. I did book all my stays on the IHG website so I assume it will eventually credit properly - although it is a bit disconcerting that it hasn't shown any progress. Has anyone had this particular offer credited properly?
Jan 24, 2014, 9:50 pm
#635
Join Date: May 2013
Posts: 315
I had some problems with "mobile app booking". I did book two nights by using app and complete the stays but BW only showed one night. What's more weird is that the one night it shows is on 04/01/2014... Maybe ihg and I are in two different worlds with different time.
Jan 25, 2014, 6:47 am
#636
Join Date: May 2004
Programs: AA Gold
Posts: 1,263
[QUOTE=benzemalyonnais;22216682]Apologies in advance if my question has been answered.
My 'spend it to win it' hasn't posted yet, while everything else has.
My guess is that it is tied to my card statement somehow. Is this consistent with other's experiences?[/QUOTE
Mine was definitely related to the billing date for my credit card. Just be patient.
My 'spend it to win it' hasn't posted yet, while everything else has.
My guess is that it is tied to my card statement somehow. Is this consistent with other's experiences?[/QUOTE
Mine was definitely related to the billing date for my credit card. Just be patient.
Jan 25, 2014, 10:01 am
#637
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,284
This is fairly standard across frequent traveler programs that pay bonuses for particular credit card activity.
Jan 25, 2014, 10:17 am
#638
Join Date: May 2005
Posts: 394
Problems with "mobile app" recording, just as I anticipated back in December. And it's the only challenge we can't verify from our own records. Nasty. I've done ALL my bookings on the mobile (after Jan. 1) and it's not showing up. They should just give this one a pass and flag it as "completed".
Last edited by SEAfarer; Jan 25, 2014 at 10:20 am Reason: spelling
Jan 25, 2014, 10:27 am
#639
Join Date: Jul 2009
Location: UK
Programs: BAEC Gold, IHG Gold, Virgin FC Red
Posts: 626
Points are now posting... slowly. For my Big Win all show as completed within the Big Win website except the "Book with IHG" offer and obviously the Big Win. However, not all those points have credited to my account yet. I did book all my stays on the IHG website so I assume it will eventually credit properly - although it is a bit disconcerting that it hasn't shown any progress. Has anyone had this particular offer credited properly?
Hope this sorts itself out!
Jan 25, 2014, 11:36 am
#640
Suspended
Join Date: Nov 2010
Posts: 1,677
I have a question on:
Change your view
Stay at 4 Holiday Inn® hotels and earn 6,400 points
Was it ever determined if this has to be 4 different Holiday Inns? I have several stays coming up, all on different dates (not consecutive) but at the same Holiday Inn. Will these count? I read the terms:
Must be an IHG® Rewards Club member and must register member number in advance to participate in this promotion. Number of bonus points or bonus miles listed above will be awarded after required number of qualifying room nights have been consumed by the member between January 1, 2014 and April 30, 2014 (both dates inclusive) at Holiday Inn® hotels worldwide. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out.
It doesn't really say anthing about it having to be a different hotel. It just says that the points will be awarded after I eat the required number of nights
Change your view
Stay at 4 Holiday Inn® hotels and earn 6,400 points
Was it ever determined if this has to be 4 different Holiday Inns? I have several stays coming up, all on different dates (not consecutive) but at the same Holiday Inn. Will these count? I read the terms:
Must be an IHG® Rewards Club member and must register member number in advance to participate in this promotion. Number of bonus points or bonus miles listed above will be awarded after required number of qualifying room nights have been consumed by the member between January 1, 2014 and April 30, 2014 (both dates inclusive) at Holiday Inn® hotels worldwide. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out.
It doesn't really say anthing about it having to be a different hotel. It just says that the points will be awarded after I eat the required number of nights
Jan 25, 2014, 11:47 am
#641
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
I have a question on:
Change your view
Stay at 4 Holiday Inn® hotels and earn 6,400 points
Was it ever determined if this has to be 4 different Holiday Inns? I have several stays coming up, all on different dates (not consecutive) but at the same Holiday Inn. Will these count? I read the terms:
Must be an IHG® Rewards Club member and must register member number in advance to participate in this promotion. Number of bonus points or bonus miles listed above will be awarded after required number of qualifying room nights have been consumed by the member between January 1, 2014 and April 30, 2014 (both dates inclusive) at Holiday Inn® hotels worldwide. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out.
It doesn't really say anthing about it having to be a different hotel. It just says that the points will be awarded after I eat the required number of nights
Change your view
Stay at 4 Holiday Inn® hotels and earn 6,400 points
Was it ever determined if this has to be 4 different Holiday Inns? I have several stays coming up, all on different dates (not consecutive) but at the same Holiday Inn. Will these count? I read the terms:
Must be an IHG® Rewards Club member and must register member number in advance to participate in this promotion. Number of bonus points or bonus miles listed above will be awarded after required number of qualifying room nights have been consumed by the member between January 1, 2014 and April 30, 2014 (both dates inclusive) at Holiday Inn® hotels worldwide. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out.
It doesn't really say anthing about it having to be a different hotel. It just says that the points will be awarded after I eat the required number of nights
Jan 25, 2014, 12:23 pm
#642
Join Date: Oct 2009
Posts: 5,041
Stayed at the IC Berlin on 2014/01/04, booked Best Flexible Rate with breakfast, but with the 10% discount for IHG Rewards Members - as far as I remember, I could only book the rate together with the discount - on the IHG website.
Stay is reflected on the Big Win 2014 dashboard, as of this evening, BUT: it did not count towards the "Start the day off right"-Task and the "IHG mobile app booking".
Called the U.S. Call Center - no immediate help, request is forwarded somewhere, got reference number.
Was asked to forward the original confirmation email of the booking, which, fortunately, I still had, so I did. They told me it would take about 4-7 days for them to figure it out.
If this promo goes on like this, I will think twice about participating in future promos.
Stay is reflected on the Big Win 2014 dashboard, as of this evening, BUT: it did not count towards the "Start the day off right"-Task and the "IHG mobile app booking".
Called the U.S. Call Center - no immediate help, request is forwarded somewhere, got reference number.
Was asked to forward the original confirmation email of the booking, which, fortunately, I still had, so I did. They told me it would take about 4-7 days for them to figure it out.
If this promo goes on like this, I will think twice about participating in future promos.
Folks, I have a bit of what could be valuable input here. I haven't read a single post on this thread yet, only just finished reading the 2013 Big Win thread, plus catching up with one or two other threads over the holiday season. It's quite a challenge staying abreast of everything.
One of my challenges includes having to book a Best Flexible Rate with Breakfast. I thought I had managed to book this at HI Dusseldorf Ratingen, which also happens to be one of my City Life cities. I would also be knocking out one of my two Saturday night stay challenges with this stay.
Here's the deal: while booking it, I was offered a 10% discount because of it being a Saturday night stay. But when I looked at the print-out (I always make a pdf of these reservations and print them out) I was a bit worried that I didn't see 'Best Flexible Rate' written anywhere. What was written was IHG® Rewards Club Member Exclusive –Flexible with Breakfast.
So I called the hotel, and they were clueless and frankly unhelpful, as was the international call center. Finally, through the chat function on the IHG website I established that the above was not a Best Flexible Rate or anything of the sort, but a different rate code altogether. So, if you are tempted by the 10% discount that staying a Saturday night would offer, then bear in mind that booking it will trigger a different rate code completely, even if it says Flexible somewhere and you end up ticking the Breakfast box.
The chat function offered a much higher rate for the desired Best Flexible Rate with Breakfast, but I managed to book a rate online that worked out 8 Euros higher than my original reservation. You just have to avoid the 10% discount offered if booking a weekend stay, and go for the full Best Flexible Rate with Breakfast, not forgetting to check the box for Breakfast.
By the way, there's seems to be no way to get out of the 20 Euro extra charge for a second person in the room, although the room is sold as a double. It's annoying, but that's the way it is in Germany and Switzerland.
One of my challenges includes having to book a Best Flexible Rate with Breakfast. I thought I had managed to book this at HI Dusseldorf Ratingen, which also happens to be one of my City Life cities. I would also be knocking out one of my two Saturday night stay challenges with this stay.
Here's the deal: while booking it, I was offered a 10% discount because of it being a Saturday night stay. But when I looked at the print-out (I always make a pdf of these reservations and print them out) I was a bit worried that I didn't see 'Best Flexible Rate' written anywhere. What was written was IHG® Rewards Club Member Exclusive –Flexible with Breakfast.
So I called the hotel, and they were clueless and frankly unhelpful, as was the international call center. Finally, through the chat function on the IHG website I established that the above was not a Best Flexible Rate or anything of the sort, but a different rate code altogether. So, if you are tempted by the 10% discount that staying a Saturday night would offer, then bear in mind that booking it will trigger a different rate code completely, even if it says Flexible somewhere and you end up ticking the Breakfast box.
The chat function offered a much higher rate for the desired Best Flexible Rate with Breakfast, but I managed to book a rate online that worked out 8 Euros higher than my original reservation. You just have to avoid the 10% discount offered if booking a weekend stay, and go for the full Best Flexible Rate with Breakfast, not forgetting to check the box for Breakfast.
By the way, there's seems to be no way to get out of the 20 Euro extra charge for a second person in the room, although the room is sold as a double. It's annoying, but that's the way it is in Germany and Switzerland.
Jan 25, 2014, 8:18 pm
#643
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Mine are all posting also, except for the "book with us." I hope they get this sorted out or they will have lots of po'd ex guests
Jan 26, 2014, 1:12 am
#644
Join Date: Jul 2007
Programs: *Wood Gold, Marriott Plat, HH Gold, National Exec Elite
Posts: 92
Does HIE and HI count as two separate brands? My stays from 3 weeks back gave me points for other challenges, but not for the stay at 2 different brands. Wondering if this is a glitch or if this is the way it is supposed to work?
Jan 26, 2014, 1:29 am
#645
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
Anyhow, email them and ask. Also, provide the booking# for the two bookings etc.