Ambassador and free weekend night voucher
Aug 7, 2021, 10:33 am
#677
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
Kimpton is running a summer sale through tomorrow. Can the Ambassador free weekend night voucher be combined with this sale? If so what's the best way to book? Thanks!
Aug 7, 2021, 12:01 pm
#678
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Aug 14, 2021, 9:22 am
#680
Join Date: Aug 2006
Location: Ottawa
Programs: IC/AMB - Diamond Elite, AC E50K, AA, AM-Onyx, HH-Diamond, BW, Choice - Gold
Posts: 1,736
As per the Ambassador Program Terms and Conditions:
InterContinental Alliance Resorts
37. The following benefits exceptions are applicable when staying at InterContinental Alliance Resorts:
a. Complimentary water will be provided on the day of arrival and will not be replenished daily.
b. Royal Ambassador: minibar credit will be capped at USD50 per day and USD100 per stay.
c. InterContinental Ambassador one category and Royal Ambassador two category room upgrades are subject to availability.
38. The following benefits are not applicable when staying at InterContinental Alliance Resorts:
a. Complimentary weekend night
b. InterContinental Ambassador Restaurant and Bar credit up to USD20 for Ambassador Platinum members when staying at InterContinental Alliance Resorts, Macao
c. Royal Ambassador Club InterContinental lounge access/alternate experience access
d. Royal Ambassador breakfast for two when staying at The Venetian Resort and Palazzo at The Venetian, Las Vegas
39. The benefits Guarantee is not applicable at InterContinental Alliance Resorts
InterContinental Alliance Resorts
37. The following benefits exceptions are applicable when staying at InterContinental Alliance Resorts:
a. Complimentary water will be provided on the day of arrival and will not be replenished daily.
b. Royal Ambassador: minibar credit will be capped at USD50 per day and USD100 per stay.
c. InterContinental Ambassador one category and Royal Ambassador two category room upgrades are subject to availability.
38. The following benefits are not applicable when staying at InterContinental Alliance Resorts:
a. Complimentary weekend night
b. InterContinental Ambassador Restaurant and Bar credit up to USD20 for Ambassador Platinum members when staying at InterContinental Alliance Resorts, Macao
c. Royal Ambassador Club InterContinental lounge access/alternate experience access
d. Royal Ambassador breakfast for two when staying at The Venetian Resort and Palazzo at The Venetian, Las Vegas
39. The benefits Guarantee is not applicable at InterContinental Alliance Resorts
Aug 15, 2021, 8:25 am
#681
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,194
1 - book 2 night stay using the BOGOF. Remember when using the voucher for Kimpton it can be any two consecutive nights not just a weekend.
2 - book remainder of the stay as normal
3 - email the hotel saying I have this booking ref and the other booking ref asking to be kept in the same room.
Oct 17, 2021, 1:27 pm
#682
Join Date: Jul 2014
Location: MRY/SFO
Programs: UA Platinum; IHG Diamond Ambassador
Posts: 458
Has the ambassador weekend rate now become a non qualifying rate, and not eligible to earn points on the stay? Just booked a weekend for next Summer. Looking at the confirmation now and it says this stay will earn zero points. It could be an error alongside all the IT shenanigans from this past week but it could also be another deterioration of ambassador benefits (hoping it’s the former).
NEVERMIND: it seems to be some sort of glitch. I’ve played around and tried to book other reservations (different dates, rates, hotels) and they all also show 0 points. Hope they take care of this soon.
NEVERMIND: it seems to be some sort of glitch. I’ve played around and tried to book other reservations (different dates, rates, hotels) and they all also show 0 points. Hope they take care of this soon.
Last edited by ARR72; Oct 17, 2021 at 7:04 pm Reason: Update to original
Dec 11, 2021, 11:40 am
#683
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,622
Has the ambassador weekend rate now become a non qualifying rate, and not eligible to earn points on the stay? Just booked a weekend for next Summer. Looking at the confirmation now and it says this stay will earn zero points. It could be an error alongside all the IT shenanigans from this past week but it could also be another deterioration of ambassador benefits (hoping it’s the former).
NEVERMIND: it seems to be some sort of glitch. I’ve played around and tried to book other reservations (different dates, rates, hotels) and they all also show 0 points. Hope they take care of this soon.
NEVERMIND: it seems to be some sort of glitch. I’ve played around and tried to book other reservations (different dates, rates, hotels) and they all also show 0 points. Hope they take care of this soon.
Yesterday I got points and stay credit posted only for the second two nights. No stay credits and only 72 points for F&B on the first two nights (ambassador weekend rate).
Is this correct or should I follow up with the property or with an email to IHG rewards?
I do have a confirming email with an estimate of how many thousands of points I'd earn on the Ambassador weekend nights
Dec 11, 2021, 1:44 pm
#684
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
I have the same question. Are the AMB weekend rates non-qualifying? I checked out of the IC Presidente Cancun a few days ago. It was a four night stay -- first two nights on Ambassador Weekend rate, second two nights on a regular rate.
Yesterday I got points and stay credit posted only for the second two nights. No stay credits and only 72 points for F&B on the first two nights (ambassador weekend rate).
Is this correct or should I follow up with the property or with an email to IHG rewards?
I do have a confirming email with an estimate of how many thousands of points I'd earn on the Ambassador weekend nights
Yesterday I got points and stay credit posted only for the second two nights. No stay credits and only 72 points for F&B on the first two nights (ambassador weekend rate).
Is this correct or should I follow up with the property or with an email to IHG rewards?
I do have a confirming email with an estimate of how many thousands of points I'd earn on the Ambassador weekend nights
The confirmation email will likely have the wrong number of points, though, as that is based on two paid nights, and you will only get the points for what you actually paid.
Dec 12, 2021, 1:45 am
#685
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
In my experience, these stays have always been qualifying. I can't recall ever having to request credit separately.
-FlyerBeek
-FlyerBeek
Dec 12, 2021, 2:26 am
#686
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
Probably the hotel not having a clue how to properly process and post that stay. Usual main issue is taking rate paid and "halfing" it across both nights. That triggers the IHG over 30% deviation / discount versus standard type rates "logic / business rule" and the stay posts as non qualifying.
Right way would be to leave paid first night as is and make second night zero. Then it should post properly as qualifying stay with 1 qualifying night, though at times it'll post as two qualifying nights. YMMV.
Right way would be to leave paid first night as is and make second night zero. Then it should post properly as qualifying stay with 1 qualifying night, though at times it'll post as two qualifying nights. YMMV.
Dec 13, 2021, 12:29 am
#689
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Yes, the online booking will contain text re what should happen (re 2nd night being free) but will show the non-discounted rates. The property then has to process it - some still expect an old paper voucher but nowadays they take it from your account.
Dec 13, 2021, 12:29 am
#690
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,622