HI Hong Kong (HKG) Golden Mile Master Thread
Originally Posted by allenkeys
(Post 9366668)
I am in the hotel right now, and this is my second stay this week. The first stay I got upgraded to club room (I am Platinum). Internet access was free (normally HKD200.00).
This second stay I haven't got the upgrade, but as a Platinum you get free breakfast now, which I can't remember getting before, and I stay several times a year. Short summary - overpriced, underwhelming, and very poor check-in experience. :( Housekeeping staff excellent, breakfast great, location very convenient. :) As a Plat, I was not upgraded, despite there being the following room types available before/during/after my booking: $1400 HKD Double Bed - Economy $1800 HKD Deluxe Room $2200 HKD King Bed Executive Club $3700 HKD King Bed Executive Suite Additionally, I was told if I wanted breakfast I would have to pay an additional $200 HKD per night. If you can't tell, I'm not at all pleased about the lack of an upgrade and the lack of a free breakfast (or any other Plat bennie if there are any). :) So here are some photos - this was the Double Bed - Economy room and cost approx. $211 USD per night with tax and service charge ($1550 HKD) - not a great value IMO, but I'm certainly no expert when it comes to HKG-area hotel room rates. Hallway in room Bed Desk/TV Desk 2 Bathroom Sinks Bathroom Tub View From Window Food (Some kind of chicken and pork fried rice from the basement restaurant). The pluses: Convenient location (M2 exit from TST/TST-East). Great breakfast spread (if you pay for it or get it comped). Room looked nice enough. Free internet (thank you to whomever had an open AP with "linksys" as the name) Free water. Restaurant in basement (Yueng Loon I think) quite good, though far more expensive than looking around at street vendor food options. The minuses: Inefficient check-in process (took 35 minutes to check-in). No upgrade of any kind. No free breakfast. Door to room didn't automatically close (found out while sitting in my underwear on my laptop and wondering why someone was staring at me from the hallway). :eek: Door to bathroom didn't close/lock. Wouldn't stay here again unless the room rate was very favorable (e.g. under/around $700 HKD per night) or unless I received some benefit for being a Plat member. By comparison (not that it's in any way equal), I stayed one night at the Conrad HKG my first night there - they upgraded me to a two room suite with a helluva spread of free chocolate and fruit. Someone came up a few minutes after I settled in with a fresh pot of tea. Bose wave radio next to bed was cool (never used one before and might have to go buy one now). In the morning, free Internet at the lounge, nice breakfast spread (less quantity but greater quality than HI), and of course amazing views from my 59th floor east/south-facing corner suite. ^ Have a blast in HKG - I never thought much about visiting but now that I've been, can't wait to get back. What a cool place! |
HI Hong Kong (HKG) Golden Mile Master Thread
Originally Posted by allenkeys
(Post 9366668)
I am in the hotel right now, and this is my second stay this week. The first stay I got upgraded to club room (I am Platinum). Internet access was free (normally HKD200.00).
This second stay I haven't got the upgrade, but as a Platinum you get free breakfast now, which I can't remember getting before, and I stay several times a year. Short summary - overpriced, underwhelming, and very poor check-in experience. :( Housekeeping staff excellent, breakfast great, location very convenient. :) As a Plat, I was not upgraded, despite there being the following room types available before/during/after my booking: $1400 HKD Double Bed - Economy $1800 HKD Deluxe Room $2200 HKD King Bed Executive Club $3700 HKD King Bed Executive Suite Additionally, I was told if I wanted breakfast I would have to pay an additional $200 HKD per night. If you can't tell, I'm not at all pleased about the lack of an upgrade and the lack of a free breakfast (or any other Plat bennie if there are any). :) So here are some photos - this was the Double Bed - Economy room and cost approx. $211 USD per night with tax and service charge ($1550 HKD) - not a great value IMO, but I'm certainly no expert when it comes to HKG-area hotel room rates. Hallway in room Bed Desk/TV Desk 2 Bathroom Sinks Bathroom Tub View From Window Food (Some kind of chicken and pork fried rice from the basement restaurant). The pluses: Convenient location (M2 exit from TST/TST-East). Great breakfast spread (if you pay for it or get it comped). Room looked nice enough. Free internet (thank you to whomever had an open AP with "linksys" as the name) Free water. Restaurant in basement (Yueng Loon I think) quite good, though far more expensive than looking around at street vendor food options. The minuses: Inefficient check-in process (took 35 minutes to check-in). No upgrade of any kind. No free breakfast. Door to room didn't automatically close (found out while sitting in my underwear on my laptop and wondering why someone was staring at me from the hallway). :eek: Door to bathroom didn't close/lock. Wouldn't stay here again unless the room rate was very favorable (e.g. under/around $700 HKD per night) or unless I received some benefit for being a Plat member. By comparison (not that it's in any way equal), I stayed one night at the Conrad HKG my first night there - they upgraded me to a two room suite with a helluva spread of free chocolate and fruit. Someone came up a few minutes after I settled in with a fresh pot of tea. Bose wave radio next to bed was cool (never used one before and might have to go buy one now). In the morning, free Internet at the lounge, nice breakfast spread (less quantity but greater quality than HI), and of course amazing views from my 59th floor east/south-facing corner suite. ^ Have a blast in HKG - I never thought much about visiting but now that I've been, can't wait to get back. What a cool place! |
vysean, not a pretty view from your window!
|
Originally Posted by whitelightning
(Post 9370329)
vysean, not a pretty view from your window!
FWIW, couldn't get it if I moved by the door to the hallway, so I'm assuming it was a fairly weak signal from the building across the street (e.g. the one pictured from my window). That or my laptop just sucks... :D |
Originally Posted by whitelightning
(Post 9370329)
vysean, not a pretty view from your window!
Can any recent guests tell me if the combs in the bathrooms are a wood finish or the standard white plastic at other properties. I found the comb actually a very good one and should it still be the wood finish, I'd ask a future FT guest to take one (or two) for me and send a PM so I can compensate you. Silly but I've never come across one that was as good... |
Originally Posted by vysean
(Post 9370298)
I just stayed there two nights this past weekend - some photos are below.
Short summary - overpriced, underwhelming, and very poor check-in experience. :( Housekeeping staff excellent, breakfast great, location very convenient. :) As a Plat, I was not upgraded, despite there being the following room types available before/during/after my booking: $1400 HKD Double Bed - Economy $1800 HKD Deluxe Room $2200 HKD King Bed Executive Club $3700 HKD King Bed Executive Suite Additionally, I was told if I wanted breakfast I would have to pay an additional $200 HKD per night. If you can't tell, I'm not at all pleased about the lack of an upgrade and the lack of a free breakfast (or any other Plat bennie if there are any). :) So here are some photos - this was the Double Bed - Economy room and cost approx. $211 USD per night with tax and service charge ($1550 HKD) - not a great value IMO, but I'm certainly no expert when it comes to HKG-area hotel room rates. Hallway in room Bed Desk/TV Desk 2 Bathroom Sinks Bathroom Tub View From Window Food (Some kind of chicken and pork fried rice from the basement restaurant). The pluses: Convenient location (M2 exit from TST/TST-East). Great breakfast spread (if you pay for it or get it comped). Room looked nice enough. Free internet (thank you to whomever had an open AP with "linksys" as the name) Free water. Restaurant in basement (Yueng Loon I think) quite good, though far more expensive than looking around at street vendor food options. The minuses: Inefficient check-in process (took 35 minutes to check-in). No upgrade of any kind. No free breakfast. Door to room didn't automatically close (found out while sitting in my underwear on my laptop and wondering why someone was staring at me from the hallway). :eek: Door to bathroom didn't close/lock. Wouldn't stay here again unless the room rate was very favorable (e.g. under/around $700 HKD per night) or unless I received some benefit for being a Plat member. By comparison (not that it's in any way equal), I stayed one night at the Conrad HKG my first night there - they upgraded me to a two room suite with a helluva spread of free chocolate and fruit. Someone came up a few minutes after I settled in with a fresh pot of tea. Bose wave radio next to bed was cool (never used one before and might have to go buy one now). In the morning, free Internet at the lounge, nice breakfast spread (less quantity but greater quality than HI), and of course amazing views from my 59th floor east/south-facing corner suite. ^ Have a blast in HKG - I never thought much about visiting but now that I've been, can't wait to get back. What a cool place! Regarding check-in you must have been very unlucky. I stay here several times a year and have never experienced any problems at check-in. For the upgrades and free breakfast, this was no problem. Both were offered as Plat benefits without me asking. I also agree with the other poster about the view. You get a glimpse of the real Hong Kong from this hotel. If I want an amazing view I get out of the hotel and enjoy it in the open air. |
Originally Posted by Shareholder
(Post 9370636)
Same view as I had...but it is a more realistic view of Hong Kong than the one we normally see. After all, this is where the millions who make this city work have to live!
Can any recent guests tell me if the combs in the bathrooms are a wood finish or the standard white plastic at other properties. I found the comb actually a very good one and should it still be the wood finish, I'd ask a future FT guest to take one (or two) for me and send a PM so I can compensate you. Silly but I've never come across one that was as good... |
My experience with this place is pretty negative too, with the same complaints as vysean. You can do far better in HK for less money. The quality of service, especially at check-in, is inexcusable.
Maybe they will sharpen up when the CP opens? |
Originally Posted by zpoppy
(Post 7806876)
My worst stay ever, although after a big fuss got a room with the view we had booked, no perks or acknowlegment of RA status no upgrade and no longe access, reception ignored us on booking in and left us mid check out to answer phone and deal with others! I will not be going back there
|
Originally Posted by allenkeys
(Post 9366668)
I am in the hotel right now, and this is my second stay this week. The first stay I got upgraded to club room (I am Platinum). Internet access was free (normally HKD200.00).
This second stay I haven't got the upgrade, but as a Platinum you get free breakfast now, which I can't remember getting before, and I stay several times a year. |
Can anyone confirm the free breakfast for Plats deal? I'm staying here again tonight and wasn't upgraded to the Club level - would like to get something out of my stay since the Internet isn't free from this room... :)
BTW, rooms XX07, XX09, XX31, and XX33 are the smallest rooms - to be avoided if you have lots of stuff or want to stretch out. The open "linksys" wireless access point is on the odd-number side of the hotel, and probably on the xx00-xx21 wing as I can't access it from my room tonight... :) |
Taking my wife and 7 yr old daughter to HKG for seven nights in February.
Their first time to Asia (I've done Seoul and Taipei 6-7 times but never HKG). I'm planning on using points and can get all seven nights free here. Opinions on staying here as opposed to the IC? At the IC I would be able to get 4 nights free and would need to pay for 3. I'm sort of leaning towards the IC but the 7 nights free here really needs to be considered. FWIW I'm Plat only. |
Originally Posted by Russell745
(Post 11169559)
Taking my wife and 7 yr old daughter to HKG for seven nights in February.
Their first time to Asia (I've done Seoul and Taipei 6-7 times but never HKG). I'm planning on using points and can get all seven nights free here. Opinions on staying here as opposed to the IC? At the IC I would be able to get 4 nights free and would need to pay for 3. I'm sort of leaning towards the IC but the 7 nights free here really needs to be considered. FWIW I'm Plat only. |
Russell745, you could consider joining Ambassador and use the BOGO (if it arrives in time) at one of the ICs. Then you're redeeming points for 6 nights.
I've not stayed at the HI GM before but for 5k points more I would consider IC GS. Had an excellent rewards stay there in Nov. Was upgraded and escorted to my room. IC HKG is nicer and more modern but seems like the staff there are more snobbish and don't really care. |
Originally Posted by Russell745
(Post 11169559)
Opinions on staying here as opposed to the IC?
Please feel free to PM me if you want to ask more questions. |
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