PC Q1 Promo (January 23 through April 30) - Earn Double Points or Double Miles
#76
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,613
I just wanted to confirm...if I stay at a Candlewood suites tomorrow, and then stay 6 nights at a Crowne Plaza, will I get double points for BOTH? Does the first stay at a Candlewood count towards making my CP stay my "second stay" or does it have to to be 2 CP stays to get credit?
#77
Suspended
Join Date: Jan 2003
Posts: 8,720
The first night at a S/B or C/W Suites is doubled to 10 points/$ which is the exact amount of points per $ one earns at the other properties, i.e., there is no difference to the points per $ earning on your first night at any of the IHG properties = 10 point/$.
#78
Join Date: Jan 2008
Posts: 3,253
Yeah I know the first stay at CW would be doubled...I just was not clear if that counted as a "first" stay so that my next stay at a CP would be 2x, or if I had to do a "first" stay at an IC/CP/HI BEFORE I got 2x at CP...i.e. CW, then CP then CP AGAIN, or if CW then CP would get me 2x on the first CP stay.
#79
Join Date: Sep 2010
Posts: 2,233
Yeah I know the first stay at CW would be doubled...I just was not clear if that counted as a "first" stay so that my next stay at a CP would be 2x, or if I had to do a "first" stay at an IC/CP/HI BEFORE I got 2x at CP...i.e. CW, then CP then CP AGAIN, or if CW then CP would get me 2x on the first CP stay.
In other words.....Tim O'Brien was correct...you will get Double points for both stays under this Promotion.
#80
Join Date: Nov 2009
Location: DTW
Posts: 76
My first stay for this promo just posted. Double points were included as expected. Now the problems start. Under My Offer Status I see the following:
You’re registered to earn Double Points or Double Miles! >>
Earn Double Points or Double Miles starting on your 2nd qualifying stay at any InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn or Holiday Inn Express worldwide. Earn Double on your 1st qualifying stay at any Staybridge Suites or Candlewood Suites hotel.
» View your Activity Detail
23 Jan 2012
to
30 Apr 2012 4 xxxx pts.
You need 0 Dollars for the next award.
You have earned the maximum award.
Anyone else getting these kinds of messages?
You’re registered to earn Double Points or Double Miles! >>
Earn Double Points or Double Miles starting on your 2nd qualifying stay at any InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn or Holiday Inn Express worldwide. Earn Double on your 1st qualifying stay at any Staybridge Suites or Candlewood Suites hotel.
» View your Activity Detail
23 Jan 2012
to
30 Apr 2012 4 xxxx pts.
You need 0 Dollars for the next award.
You have earned the maximum award.
Anyone else getting these kinds of messages?
Anyone else not having stays post to this promo?
#82
Join Date: Nov 2007
Location: UK
Programs: EK Gold, EY Gold, Bonvoy LT Titanium, IHG Spire Ambassador, Hilton Diamond
Posts: 330
As reported by others the problem with my account was apparently fixed and all looked good. However, looks can be deceiving. My next stay just posted but no Double Points. The Activity Detail does not show the stay. Of course being a true FlyerTalk PS I had also signed up for the Anniversary Bonus and Elite Member Next Stay bonus offers both of which posted. So now I have to decide whether or not to report a points discrepancy.
Anyone else not having stays post to this promo?
Anyone else not having stays post to this promo?
should have guessed others were having the same issue!!
Thank you for taking the time to contact the InterContinental Ambassador Service Center.
We apologize for the technical difficulties you have encountered towards this promotion but rest assured that we already added the correct points on your account. We have added 1,500 points to your account
but another stay at Holiday Inn has just posted without the double points again. so bounced it straight back to the ambassador help desk to correct.
Also my promotions is still showing the double points promotion as:
"You need 1 Dollar for the next award"
Looks like keeping the email ready to send back to the ambassador desk after each stay posts incorrectly without the double points.
#83
Join Date: Nov 2007
Location: UK
Programs: EK Gold, EY Gold, Bonvoy LT Titanium, IHG Spire Ambassador, Hilton Diamond
Posts: 330
Yes my second stay posted correctly. But the third and fourth have not
Third stay has been manually corrected as goodwill adjustment.
as per my other post... bounced their return email asking them to correct the fourth stay.
Third stay has been manually corrected as goodwill adjustment.
as per my other post... bounced their return email asking them to correct the fourth stay.
#84
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,088
#85
Join Date: Oct 2011
Location: ORD, MKE
Programs: Bonvoy LT Gold, Hilton Silver, Hyatt Discoverist, Hertz PC, National EE
Posts: 709
Still can't register
I clicked through the link in the e-mail I received from UA. It led me to a registration page which auto-populated my name, PC # and promo code 2832. I click the Register Now button and get an invalid offer code error.
I then tried the link from the PC rep posted up-tread with promo code 6673 and got the same error. Any one have any ideas? This offer was going to impact my hotel choice decision for our family's spring break.
I then tried the link from the PC rep posted up-tread with promo code 6673 and got the same error. Any one have any ideas? This offer was going to impact my hotel choice decision for our family's spring break.
#86
Join Date: Sep 2005
Location: MHK
Programs: AA Platinum Pro - some level of status in IHG, Marriot & HIlton
Posts: 1,481
Has anybody heard any recent updates on this problem? My 3rd stay posted without the bonus a couple weeks ago. I emailed them a week ago & received an auto reply that I would hear back within 3 business days, which I haven't. My 4th stay just posted & no bonus either.
#87
Join Date: Nov 2009
Location: DTW
Posts: 76
....we shall be updating you on the matter as soon as we are done with the adjustments.
We received an update from our contacts and were advised that we’ve discovered a few technical errors in the Double Points, Double Miles promotion that prevented members who had qualifying stays between 23 January 2012 and 30 January 2012 from earning double points. With this, this account is one of those affected. As such, may we request that you contact our service center for further assistance on this issue.
+Priority Club Service Center [[email protected]]
And the dates make no sense either. My second stay was January 25 - 27 which is inside their 'technical errors' time span and the points posted fine. My third stay was January 31 to February 2 which is outside their 'technical errors' time span and it's my problem child.
I would take a couple of aspirin for the headache but the real pain is much lower and I don't think they would help that pain at all.
#89
Suspended
Join Date: Nov 2010
Posts: 1,677
In my opinion, there is no good course of action. They screwed up. I am also skeptical about the few crumbs I got added to my account. But if you call, believe me, it's not worth it. I'm not liking Priority Club too much, lately.
#90
Join Date: Nov 2009
Location: DTW
Posts: 76
Since I don't have the time to spend on hold I filed a second missing points report on Saturday rather than call. Tuesday I received the automated reply and this morning the missing points showed up. I have another stay which should post in a day or two and am wondering if it will go according to plan. The number of points involved really isn't worth fighting for.