Jul 8, 13, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Oct 18, 15, 9:57 pm
#7141
Join Date: Jul 2013
Posts: 810
Originally Posted by MNSWEEps
still nothing after over 48 hours...
Oct 18, 15, 10:56 pm
#7142
Join Date: Apr 2013
Posts: 1,353
Instead of comparing with advance saver, or best flex, they now compare versus "IHG® Rewards Club Rate". This rate is only availalbe for Rewards Club members...
Oct 19, 15, 1:51 am
#7143
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,452
Originally Posted by 336
Instead of comparing with advance saver, or best flex, they now compare versus "IHG® Rewards Club Rate". This rate is only availalbe for Rewards Club members...
Oct 19, 15, 2:04 am
#7144
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 9,703
Originally Posted by 336
Instead of comparing with advance saver, or best flex, they now compare versus "IHG® Rewards Club Rate". This rate is only availalbe for Rewards Club members...
Oct 19, 15, 2:54 pm
#7145
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,644
Originally Posted by scubaccr
Certainly not
A non-refundable night by any common and legally understood meaning is fixed rate for that specific individual booking / night(s), so definitely not changeable as a right under ones booking terms
Unlike airline tickets which come with choice of more flexibility extra purchase offerings with increased prices at booking time , hotels offer just the solo simple no refund option
A non-refundable night by any common and legally understood meaning is fixed rate for that specific individual booking / night(s), so definitely not changeable as a right under ones booking terms
Unlike airline tickets which come with choice of more flexibility extra purchase offerings with increased prices at booking time , hotels offer just the solo simple no refund option
HTB.
Oct 19, 15, 2:55 pm
#7146
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,644
When I book a 2-night reservation and manage to get one night free, the other 10% discounted -- what are your experiences concerning points posting? Should the 2nd night be qualifying?
HTB.
HTB.
Oct 19, 15, 3:14 pm
#7147
Join Date: Apr 2013
Posts: 1,353
Second night is qualifying based on 2 experiences.
Oct 19, 15, 6:20 pm
#7148
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,292
no response in over 3 days :-( This is getting ridiculous.
Oct 19, 15, 8:29 pm
#7149
Join Date: Sep 2012
Location: DUS
Posts: 199
Originally Posted by MNSWEEps
no response in over 3 days :-( This is getting ridiculous.
Isuggest to cancel and submit a new one. I didn't claim any hotel this week but got 3 hotels approved the weekend before. Response time 4-8 hrs on all requests.
Oct 19, 15, 11:21 pm
#7150
Join Date: May 2014
Posts: 1,787
Ugh, a hotel I want to book has seemingly unlimited BRG opps on non-refundable rates, but offers breakfast as an add on to that, so I can't make refundable work. If I don't get the BRG, I'd rather stay next door with another chain. Decisions, decisions =/
OOC, related to the 'non-refundable doesn't necessarily mean non-changeable' discussion, does anyone have any experience changing a 'normal' non-refundable failed BRG reservation to another rate, like one with bonus points attached? I don't mind staying there at the bonus points rate, but it's just too pricy otherwise.
OOC, related to the 'non-refundable doesn't necessarily mean non-changeable' discussion, does anyone have any experience changing a 'normal' non-refundable failed BRG reservation to another rate, like one with bonus points attached? I don't mind staying there at the bonus points rate, but it's just too pricy otherwise.
Oct 20, 15, 12:09 am
#7151
Join Date: Apr 2013
Posts: 1,353
Response times are approx 12 hours.
Give them some slack. Climatological conditions have been terrible in the Philippines these days.
Give them some slack. Climatological conditions have been terrible in the Philippines these days.
Oct 20, 15, 12:11 am
#7152
Join Date: Apr 2013
Posts: 1,353
Originally Posted by MNSWEEps
no response in over 3 days :-( This is getting ridiculous.
Oct 20, 15, 7:05 am
#7153
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by htb
I beg to differ. Non-refundable IHG reservations can usually be changed on the website. And certainly the common meaning of "non-refundable" is not "non-changeable". For refundable rates IHG explicitly talks about "cancelation" and "changes".
HTB.
HTB.
And above automatically applied to advance rate non cancelable booking which online adjustment the hotel can reverse
No, Cancelable only applies to the entire multi night booking On Flex prior to cancelation time is passed after which first terms apply which is charge of first night if cancel or do not turn up
Yes prior to cancel deadline you can "changanle" means you can modify the length of stay or start/end dates subject to reprising if new nightly rates are different
Once you have checked in for multiple nights reservation the full nn nights are now only longer cancelable as cancelation option applies to entire booking not individual nights , so post checkin an early departure the EDF always applies
Oct 20, 15, 11:25 am
#7154
Join Date: May 2014
Posts: 1,787
Does anyone have any experience getting a BRG when using a travel agent's IATA number? I may end up booking a few non-refundable stays in the near future, and since there's a possibility I'll have to pay "full price" I'd like there to be at least one person not getting screwed. These would be booked directly on the IHG site, with the agency IATAN referenced appropriately.
(relatedly... I can't help but wonder how reimbursed stays end up reporting for agents...)
(relatedly... I can't help but wonder how reimbursed stays end up reporting for agents...)
Oct 21, 15, 12:22 am
#7155
Join Date: Apr 2013
Posts: 1,353
Yes you can use IATA number. Tried and tested many times.
