Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
#6976
Join Date: Jun 2011
Programs: TK Elite, BA Gold, Skyteam Elite Plus, IHG Spire AMB, HHonors Diamond
Posts: 160
is it allowed Claim Sa/So night at property X and the week later Sa/So night at the same propertie? (regarding Rule 7day period)

#6978
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
they accepting flex against advanced rates again?

#6980
Join Date: Aug 2015
Posts: 2
I've read back over a fair bit of this thread, and spent days in vain looking for hotels to compare to (looking for a hotel in Paris). If anyone can give some hints/tips for which websites may give me some more success, that would be very much appreciated.


#6981
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Basically there is no magic set of secret websites that always under cut certain hotels. Basically you will have to spend 2-4 hours or more searching and comparing hotel rates and room descriptions.
As a newbie I suggest you start by looking at multi OTA searching sites like trivago and hotelscombined which show multiple OTA rates for hotels
You will also find it far far harder and rarer to find a bpg OTA against a flex cancelable rate. So as a newbie I strongly suggest you look at only bpg'ing advance rates as less hurdles like cancel period etc , BUT because you are committed if bpg attempt fails to only book a hotel you would otherwise book on location and price
Also remember that for some BPG that you get OK'd you may be charged upfront on booking or checkin and have to wait 4-8 weeks for a credit from IHG corporate. Something to bear in mind if you BPG an expensive suite

#6982
Join Date: Jun 2011
Programs: TK Elite, BA Gold, Skyteam Elite Plus, IHG Spire AMB, HHonors Diamond
Posts: 160
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Last edited by Marco159; Jan 19, 16 at 4:01 am Reason: .....

#6984
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Yes individual hotels you consistently BPG may eventually do there best to make you feel less welcome eg no upgrades and one of worst rooms in booked category, although BPGs should be treated the same as paid qual stays
(Remember upgrade in t&c does nit have to be in room category and us occupancy dependent)
I am sure I read in this thread 15-18months ago an hotel told someone who repeatedly bpg'ing the hotel they were no longer welcome and any future bookings would be cancelled by the hotel

#6985
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,644
I kind of disagree with the statement "bpg opportunities". To me it's less an opportunity, but rather correcting a wrong - in the end it's not the OTAs being more pleasant, but individual properties shafting us over - over and over again.
Should the individual properties (of any chain) play by the book, we'd not need BRG/BPGs. It kills me to see an IC half price somewhere else compared to IHG's site, but not matchable because the terms are different. I'd rather see the free night go and the terms be more laxed.
Should the individual properties (of any chain) play by the book, we'd not need BRG/BPGs. It kills me to see an IC half price somewhere else compared to IHG's site, but not matchable because the terms are different. I'd rather see the free night go and the terms be more laxed.

#6986
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,759
40 minutes for a reply (rejection)
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.

#6987
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
40 minutes for a reply (rejection)
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.

#6989
Join Date: Sep 2012
Location: DUS
Posts: 199
Did anyone successfully claim the IC Manila lately?
I do find cheaper rates but although they display in PHP they always charge in US-$ or €. Any pointers are appreciated. Thanks in advance.
I do find cheaper rates but although they display in PHP they always charge in US-$ or €. Any pointers are appreciated. Thanks in advance.

#6990
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,750
40 minutes for a reply (rejection)
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.
I was comparing best flex, but competing website has a small admin charge for cancelling earlier, and the cut of date of cancelling is a day earlier than IHG.
They also declined it because IHG had a non-refundable rate, which was cheaper than my competing rate.
