Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Jan 10, 2013, 4:18 am
#2821
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,074
Typical IHG - same here.
I just got my reimbursements for my BRG stays, they paid me approximately EUR 120 less than what I have paid
My BRG nights are certainly NOT free and even some of the night that I paid in advance are now counted as non-qualifying nights = no points
I just got my reimbursements for my BRG stays, they paid me approximately EUR 120 less than what I have paid
My BRG nights are certainly NOT free and even some of the night that I paid in advance are now counted as non-qualifying nights = no points
Jan 10, 2013, 5:05 am
#2822
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 845
I have had a few BRG's and none of them treated me badly. Upgrades are less likely, but I have had no bad rooms, and staff have all be fine 
Jan 10, 2013, 5:20 am
#2823
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Jan 10, 2013, 1:47 pm
#2824
Join Date: Mar 2012
Posts: 940
Hotel tax issue
Hi, guys,
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
Jan 10, 2013, 2:38 pm
#2825
Join Date: Aug 2011
Location: UK
Posts: 452
Does anyone knows if Easyclicktravel.com and their international sites provide an instant confirmation after booking?
Thank you.
Thank you.
Jan 10, 2013, 2:39 pm
#2826
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Jan 10, 2013, 9:14 pm
#2828
Join Date: Sep 2004
Location: Toronto, Canada
Programs: UA Silver, Marriott Plat, SPG Gold, IHG Gold, BW Diamond, Club Carlson Silver
Posts: 128
Anyhow...I can't believe I got myself in the door of InterContinental's flagship property
It seems that even their flagship property isn't immune to BPG's
I doubt the treatment will be *that* bad considering I've got IHG Plat (though I'm not bothering with Ambassador).
Jan 10, 2013, 9:25 pm
#2829
Join Date: Sep 2012
Location: ZRH, CGN
Programs: AA Gold, *G
Posts: 257
I got a claim approved with the confirmation number received by calling them.
But my stay is less than a week away and I have yet to receive an email. Seeing all the reimbursement horror stories, I would rather not pay at the hotel. What should I do? Do some hotels just have you pay and have BRG handle the reimbursement later?
But my stay is less than a week away and I have yet to receive an email. Seeing all the reimbursement horror stories, I would rather not pay at the hotel. What should I do? Do some hotels just have you pay and have BRG handle the reimbursement later?
Jan 10, 2013, 9:46 pm
#2830
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Hi, guys,
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
Same thing can be said in many many European hotels.
You can think the Hotel Taxes are being charged by the county and the state, sort of like a sales tax of a specific category, but then city levy its own taxes on that. The rates are also different.
Jan 11, 2013, 2:49 am
#2831
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
I got a claim approved with the confirmation number received by calling them.
But my stay is less than a week away and I have yet to receive an email. Seeing all the reimbursement horror stories, I would rather not pay at the hotel. What should I do? Do some hotels just have you pay and have BRG handle the reimbursement later?
But my stay is less than a week away and I have yet to receive an email. Seeing all the reimbursement horror stories, I would rather not pay at the hotel. What should I do? Do some hotels just have you pay and have BRG handle the reimbursement later?
Jan 11, 2013, 4:27 am
#2832
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,074
Hi, guys,
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
I'm recently helping a friend to file BRG for NY hotel, the BRG was initially approved but then it was revoked, after 3days or so. They gave the reason that they have reviewed the competitor website which I have used for comparison, saying that the website doesn't include city tax as what has been included by the hotel. The third party do state that their do include HOTEL TAX. BRG team argue that hotel tax is not the same as city tax. It's only described as 'TAX' on IHG.com.
I did some research online and here is what I got : http://taxes.about.com/od/statetaxes...City-taxes.htm
According to this resource, Hotel tax is the same as City tax. Can somebody justify it and if possible please share the official link about NY tax description.
Thanks a lot.
Regards.
My suggestion is to forget it and move on.
It's really annoying but there is really nothing you can do.
Jan 11, 2013, 3:21 pm
#2833
Join Date: Jan 2008
Location: in your favourite lounge, clearing the whole buffet
Programs: LH Maximizer of the year, BA Blue Label killer
Posts: 1,001
Can anybody recommend a IHG comparable site where the price is in THB?
Jan 11, 2013, 8:27 pm
#2835
Join Date: Apr 2011
Location: SYDNEY
Programs: *A Gold, HH dia,Hyatt plat,Sixt PLAT,QF , EY Gold
Posts: 1,890
I lodged a Brg yesterday it got approved so I lodged two more . Then I got a response saying still checking . Then I get a response 12 hours later saying the third party site does shows the lower rate with breakfast however once you make a booking on the site it comes thru to our internal system as a business sense rate and not a rate with breakfast therefore your claim will be invalid .
I asked how would a consumer know what internal reservations comes thru and secondary if the third party site is displaying a rate in error I suggest you contact them . I have a few reservations here so any help would be appreciated .
I asked how would a consumer know what internal reservations comes thru and secondary if the third party site is displaying a rate in error I suggest you contact them . I have a few reservations here so any help would be appreciated .