Annual Free Night Cert from IHG (Rewards Club) Visa / Mastercard

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Old May 30, 22, 1:04 pm   -   Wikipost
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FAQs
1. What are the current types of free-night certificates (FNC)?
2. Where do I find the FNC(s) in my IHG online account?
3. Is a FNC revoked if I cancel my Chase card?
4. If I make a reservation using my FNC and then need to cancel, are there any special procedures? Do I have to call IHG?
5. Can I use my FNC for a date past the certificate's expiration, provided that I make the reservation prior to that expiration date?
6. Can I trade/gift my FNC?
7. If I have multiple IHG cards (other than the Traveler card), do I get more than one FNC?


1. What are the current types of free-night certificates (FNC)?

As of April 2022, there are three different active FNC types. Described below in order from newest to oldest (roughly), they will appear in your account under the following headings:
  • Premier Credit Card Annual Flex Night: The anniversary FNC, good for a base room up to 40K points, for the personal Premier card. (The Premier Business card is too new for anniversary FNCs to have been issued, so the name for these FNCs is not yet known.) This FNC is described as flex because you can redeem for an award in excess of 40K by adding points on top of the FNC (aka "topping up").
  • New Cardmember Bonus Free Night: Some recent offers for the personal Premier card have included one or more FNCs in the signup bonus. These FNCs are capped at 40K value; there is no "flex"/"top-up" option.
  • Select Credit Card Anniversary Night: The anniversary FNC for the older Select card, for which Chase stopped accepting applications in 2018. As with the previous category, this FNC type has a hard cap of 40K redemption value.
Depending on how long you have been a Chase IHG cardholder and which cards you've held, your FNC Details page may also display a placeholder section ("0 Anniversary Nights") for two other FNC types that no longer exist:
  • Premier Credit Card Anniversary Night: Prior to March 24, 2022, the personal Premier card FNC was hard-capped at 40K value. On March 24, all unused FNCs of this type were automatically converted to Premier "flex" FNCs as described above.
  • Credit Card Anniversary Night: Prior to May 1, 2018, anniversary FNCs for the Select card were uncapped--that is, they could be used at any IHG property.

2. Where do I find the FNC(s) in my IHG online account?

After you log into the website, click on the section at the top of the window showing your first name and current point balance. This will take you to the Overview page of the My Account section. Underneath the gray box showing your status level, member number, and points balance you will see a submenu with "Overview" selected. Click on "Rewards Wallet" to go to the page summarizing your FNCs. Click "Details" to see the type(s) of FNC(s) in your account.

You can also go directly to the Details page by logging in and visiting http://www.ihg.com/rewardsclub/us/en...gmt/freenights (for English-speaking US members).

3. Is a FNC revoked if I cancel my Chase card?

No.

4. If I make a reservation using my FNC and then need to cancel, are there any special procedures? Do I have to call IHG?

You may cancel your reservation online using the same process as for any other reservation. The certificate is normally returned to your account immediately and available for re-use with no wait and no need to call IHG. For unknown reasons, on rare occasions a FNC will not instantly reappear; in such cases, call IHG customer service to have the FNC redeposited manually.

5. Can I use my FNC for a date past the certificate's expiration, provided that I make the reservation prior to that expiration date?

As of January 2019, members are reporting that they are unable to do this.
Formerly, some members reported success in doing this. (See, for example, the discussion at post #516.) Two basic recommendations:
  • It is advisable to obtain advance written confirmation, ideally from the hotel itself, that your certificate will be honored under these circumstances.
    • At least one FTer reports having successfully booked post-expiration stays without confirming with the property in advance; see posts 719 & 723. YMMV.
  • Once the certificate expiration date passes, you will not be able to make any changes to the reservation (occupancy, date, room type, etc).

6. Can I trade/gift my FNC?

No. FNCs are non-transferable.

7. If I have multiple IHG cards (other than the Traveler card), do I get more than one FNC each year?

Yes. The Select card (legacy), the personal Premier card, and the Premier Business card all include an anniversary FNC as a benefit. (But note the difference, discussed above, between the Select card FNC--capped at 40K value--and the "flex" FNCs associated with the other cards. The no-fee Traveler card does not provide a FNC benefit.

In previous years, Chase issued the anniversary FNC shortly before the annual fee was billed. More recently, Chase has begun delaying issuance of FNCs until at least 8 weeks after the annual-fee statement date, presumably to prevent accountholders from canceling their cards while keeping the FNC.

Questions related to the extension of the certificate due to the Coronavirus are discussed in its own thread, which is here.
Please discuss all question to an extension in this thread

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Old Jul 5, 22, 11:03 am
  #1336  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 974
Originally Posted by Schnit View Post
I get award availability and cash availability not being the same. But points vs FNC I cannot.

If a hotel is listed for 28,000 points, I cannot imagine why they cannot use a FNC. I doubt IHG reimburses the hotel differently between points and FNC
yea. its always frustrating to see illogical policies, but we cant deny reality and the BS that we encounter when trying to book via FNC when clearly seeing point redemption possible. this has been the case even before flex FNCs when capped at 40k.

for example: i could not use FNC at a las vegas alliance IC when pts were only 25k. FNC should be OK, but i had to use pts which was actually fine with me since 25k pts < 40k pts.

Last edited by GundamWing01; Jul 5, 22 at 12:53 pm
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Old Jul 5, 22, 11:33 am
  #1337  
 
Join Date: Feb 2003
Posts: 7,450
Originally Posted by Schnit View Post
I get award availability and cash availability not being the same. But points vs FNC I cannot.

If a hotel is listed for 28,000 points, I cannot imagine why they cannot use a FNC. I doubt IHG reimburses the hotel differently between points and FNC
Because it has to be a standard/base room, as stated in the FNC terms:
The Anniversary Night is valid for one standard room night rate and applicable taxes only.
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Old Jul 18, 22, 9:06 am
  #1338  
Original Member
 
Join Date: May 1998
Posts: 1,873
Sorry, I searched for this but couldn't find a post. Under the redemption of the "Select Credit Card Anniversary Night", there is an orange bar labeled "+ Deposit a free night voucher".

Does anyone have any details on what this bar is? Thanks, if you can share.
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Old Jul 18, 22, 9:15 am
  #1339  
 
Join Date: Feb 2003
Posts: 7,450
Originally Posted by sggolf View Post
Sorry, I searched for this but couldn't find a post. Under the redemption of the "Select Credit Card Anniversary Night", there is an orange bar labeled "+ Deposit a free night voucher".

Does anyone have any details on what this bar is? Thanks, if you can share.
Hmmm. I have the Select card, but have never seen what you describe. Its definitely not visible in my account, but I dont have an FNC for the Select right now.
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Old Jul 18, 22, 12:19 pm
  #1340  
 
Join Date: Jul 2001
Location: SW Michigan, ex SF Bay Area
Posts: 579
Originally Posted by sggolf View Post
Sorry, I searched for this but couldn't find a post. Under the redemption of the "Select Credit Card Anniversary Night", there is an orange bar labeled "+ Deposit a free night voucher".

Does anyone have any details on what this bar is? Thanks, if you can share.
Interesting. Hadn't seen that before. I don't see it on the website, but I do in the app. Tapping on the orange bar goes to this page, which I can also go to in a browser:
Submit voucher details to credit your account
Clicking/tapping on "Where is the voucher number?" brings up this image:


I've never seen such a voucher. Maybe someone else has?
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Old Aug 6, 22, 10:12 am
  #1341  
 
Join Date: Sep 2007
Location: San Francisco & London
Programs: IHG Ambassador, Hilton Gold, Marriott Plat, Hyatt Diamond, SPG Platinum, Oneworld Sapphire
Posts: 1,588
I have the IHG select credit card and have two free nights in my account and I unable to book anything over 40k points with a top up which is very annoying (s there a way around that by calling?

If I upgrade to the current IHG Premier card will I be able to top up my existing certs or does that only apply to newly earned certs?
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Old Aug 6, 22, 12:05 pm
  #1342  
 
Join Date: Dec 2010
Programs: HHonors Diamond, Bonvoy Gold. Hold AA, UA, BA, LH, SQ, VX, AF, AMEX, Citi, Chase balances
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Originally Posted by navatwal View Post
I have the IHG select credit card and have two free nights in my account and I unable to book anything over 40k points with a top up which is very annoying (s there a way around that by calling?

If I upgrade to the current IHG Premier card will I be able to top up my existing certs or does that only apply to newly earned certs?
nope. no way around it and very annoying. unless you can get a phone rep to pull the free night and put 40k in your account, but i've not been successful at that. canceled my legacy card.
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Old Aug 8, 22, 7:31 am
  #1343  
 
Join Date: May 2022
Posts: 691
The SUB on the Premier card is now 140 points plus a 40k FNC. Even that one cannot be topped
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Old Aug 8, 22, 7:56 am
  #1344  
 
Join Date: Feb 2003
Posts: 7,450
Originally Posted by Schnit View Post
The SUB on the Premier card is now 140 points plus a 40k FNC. Even that one cannot be topped
Correct. Note that the wiki provides an exhaustive taxonomy of the various FNC certs & their features/limitations.
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Old Aug 31, 22, 8:25 pm
  #1345  
 
Join Date: Dec 2000
Location: Philadelphia
Posts: 1,931
I'm assuming the answer is no, but is it possible to swap certificates on a stay? Have 2 upcoming stays this month on certs and had to cancel one with a 12/31/22 expiration, the other stay is attached to one that expires June 2023 and would prefer to keep that one if possible. As of now, no reward night reservations are available so keeping an eye out, but (slightly) hopeful someone else has had success swapping certs like this with no reward night available for a straight cancel/rebook.
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Old Aug 31, 22, 8:48 pm
  #1346  
 
Join Date: Jul 2005
Location: BOI
Programs: DL, UA, AA, WN, Marriott Silver, IHG Plat, Hertz 5*, National Exec
Posts: 281
If you cancel your reservation you get the cert back immediately, but does the reward night also become available?

Last edited by JeffISU; Aug 31, 22 at 8:50 pm Reason: Re read your post, no nights available
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Old Sep 3, 22, 11:37 am
  #1347  
 
Join Date: Sep 2007
Location: San Francisco & London
Programs: IHG Ambassador, Hilton Gold, Marriott Plat, Hyatt Diamond, SPG Platinum, Oneworld Sapphire
Posts: 1,588
Are there any offers to upgrade from the IHG Select card to the current IHG card available? The old version is awful and unable to use the 40k FNC anywhere desirable.
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Old Sep 3, 22, 12:39 pm
  #1348  
 
Join Date: Feb 2003
Posts: 7,450
Originally Posted by navatwal View Post
Are there any offers to upgrade from the IHG Select card to the current IHG card available?
Keep in mind that there are two different options for a product change: Traveler and Premier. Chase pushed upgrades from the Select card really hard (with a pathetically small bonus) when the Premier first became available, but I havent seen anything recently.
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Old Sep 6, 22, 7:27 am
  #1349  
 
Join Date: May 2022
Posts: 691
Originally Posted by navatwal View Post
Are there any offers to upgrade from the IHG Select card to the current IHG card available? The old version is awful and unable to use the 40k FNC anywhere desirable.
Depending on how many points stays you have a year, it could be worth the $49 just for the 10% rebate on stays. You can get the business card and combine that with 4th night free
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Old Sep 16, 22, 7:12 pm
  #1350  
T Q
 
Join Date: Nov 2000
Location: Lincoln, CA
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Posts: 240
Hello! I got a letter regarding upgrading to the premier card. At the bottom, it says, "Ready to Upgrade"? visit
chase.com/chasegreatrewards/ihg21

I have to warn you that since the security breach about a week ago at IHG, I have not seen an active link to the credit card. I let my select card go about a week ago and avoided the $49 annual fee w/ intention to immediately apply for the IHG Premier personal card with the 140k bonus after a $3k spend. I try every day and still no active link regardless of the method I use to get there! Ugh!
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