British Airways Class Downgrade - No Discount
Aug 7, 2020, 5:53 am
#1
Original Poster
Join Date: Jan 2020
Posts: 79
British Airways Class Downgrade - No Discount
Hi All,
Looking for some advice please. We're booked to go LHR-LAS in November, we booked First Class as it was not much difference in price to Club World (Business). I was emailed earlier in the week and was advised the booking had been downgraded from 1st to Business. There's no reduction in the cost of the trip on the booking however.
I've emailed them to ask, but has anyone had this before? I found this on the CAA website but I get the impression this is for last minute downgrades?
Any feedback appreciated.
Mark
Looking for some advice please. We're booked to go LHR-LAS in November, we booked First Class as it was not much difference in price to Club World (Business). I was emailed earlier in the week and was advised the booking had been downgraded from 1st to Business. There's no reduction in the cost of the trip on the booking however.
I've emailed them to ask, but has anyone had this before? I found this on the CAA website but I get the impression this is for last minute downgrades?
If you are downgraded, your airline must reimburse you within seven days. The amount you receive is calculated as a percentage of what you paid for your ticket, and depends on the length of your flight:
For instance, if you booked a return ticket for £1,000, but were only downgraded on the return leg, your reimbursement may be calculated as a percentage of £500.
- For short-haul flights of less than 1,500km, you will receive 30% of the price of the flight.
- For medium-haul flights of 1,500km – 3,500km, or flights within the EU of more than 1,500km, you will receive 50% of the price of the flight.
- For long haul flights of more than 3,500km, you will receive 75% of the price of the flight.
For instance, if you booked a return ticket for £1,000, but were only downgraded on the return leg, your reimbursement may be calculated as a percentage of £500.
Mark
Aug 7, 2020, 6:03 am
#2
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,611
You'll be entitled to 75% refund of the affected legs, not including taxes.
Eg. If a return flight costs £3000, and this is :-
Base Fare : £2000
BA Surcharge : £800
Taxes : £200
Applicable amount : £2800
Your final refund would then be £2800 * 75% = £2100
You can only claim this after you've travelled.
Eg. If a return flight costs £3000, and this is :-
Base Fare : £2000
BA Surcharge : £800
Taxes : £200
Applicable amount : £2800
Your final refund would then be £2800 * 75% = £2100
You can only claim this after you've travelled.
Aug 7, 2020, 7:17 am
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Good example. In OP's case, without knowing the exact taxes, the reimbursement (refund) will be somewhere in the neighborhood of £3300. The round-trip in CW thus costing roughly £1100. While F might be a bit nicer, is it that much nicer? Many people here leap to cancel or rebook when they have, in effect, been handed a dirt cheap trip in a premium cabin at a time when the soft product differences are even more minimal than usual.
Aug 7, 2020, 9:53 am
#5
Original Poster
Join Date: Jan 2020
Posts: 79
Good example. In OP's case, without knowing the exact taxes, the reimbursement (refund) will be somewhere in the neighborhood of £3300. The round-trip in CW thus costing roughly £1100. While F might be a bit nicer, is it that much nicer? Many people here leap to cancel or rebook when they have, in effect, been handed a dirt cheap trip in a premium cabin at a time when the soft product differences are even more minimal than usual.
mark
Aug 8, 2020, 9:00 am
#6
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,944
There is a good reference guide in the BA board which covers downgrades The 2020 BA compensation thread: Your guide to Regulation EC261/2004
There are also a few other recent threads with people in the same position as you.
There are also a few other recent threads with people in the same position as you.
Aug 10, 2020, 6:29 am
#7
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,476
Just be aware that you won't be able to claim the 75% until after you fly. It would make sense for you to fly both legs and then put a single claim in. You may find you need to claim for each person separately - if BA argue and it comes to court, definitely do that.