Go Back  FlyerTalk Forums > Miles&Points > Information Desk
Reload this Page >

complete despair (gf stranded in Turkey due to stolen credit card)

complete despair (gf stranded in Turkey due to stolen credit card)

Reply

Old Jul 9, 19, 5:16 am
  #31  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Berlin, Germany; Toronto, Canada; and SW Florida, USA
Programs: UA 1K, BA Gold, Hyatt Globalist, and assorted others
Posts: 22,276
Originally Posted by craigthemif View Post
1. Some people have mentioned that a new credit card will be sent overnight. Every time I call my UK bank with a stolen card, or bank machine ate it, I am told that they will only send it to my home address in the UK. Maybe I need a new bank but the simple comment that the OP's partner's bank will expedite a new card or cover any hotel charges is simply not necessarily true.
You need to get a new bank

My UK bank once couriered me a replacement card to the US when mine fell into a gorge, and Amex has provided next-day service on two occasions (Asia and Europe.)
LondonElite is offline  
Reply With Quote
Old Jul 10, 19, 8:34 pm
  #32  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,113
If American, I’d have recommended going to the Embassy in Ankara or the Consulate in Istanbul. A repatriation loan can be arranged, though understandably they’re a bit strict about these.
JDiver is offline  
Reply With Quote
Old Jul 10, 19, 8:43 pm
  #33  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 80,316
Originally Posted by craigthemif View Post
Completely agreed. The mocking of the OP is way out of line and hopefully bad karma will hit some of the mockers in due course.

Besides that, some of the more constructive comments have been garbage, or at least not universally applicable.

1. Some people have mentioned that a new credit card will be sent overnight. Every time I call my UK bank with a stolen card, or bank machine ate it, I am told that they will only send it to my home address in the UK. Maybe I need a new bank but the simple comment that the OP's partner's bank will expedite a new card or cover any hotel charges is simply not necessarily true.

2. Send money via Western Union. Every time I send money to myself or to somebody else, the ID checks are a real pain on both ends. Passport stolen? Good luck with getting a random Western Union in a foreign country/language to hand over money to you with nothing more than a name and maybe a transaction reference.

3. The government paying for your flight home? Hahahaha. Thousands of people would scam their governments if that were true.
1. I didn't say that AmEx or any other credit card company would "cover" (= pay for) hotel etc. expenses but rather that AmEx can arrange with the hotel to bill the charges to your card even if you don't yet have the replacement card for the hotel to swipe. It's a big difference.

However, the travel insurance provided with some credit cards might cover additional hotel nights etc. due to a lost/stolen passport for example.
MSPeconomist is offline  
Reply With Quote
Old Jul 10, 19, 8:49 pm
  #34  
 
Join Date: Aug 2012
Posts: 1,425
Originally Posted by LondonElite View Post
You need to get a new bank

My UK bank once couriered me a replacement card to the US when mine fell into a gorge, and Amex has provided next-day service on two occasions (Asia and Europe.)
Right, not sure about the UK or Banks, but Amex has always provided next-day service whenever I've requested a replacement card anywhere in the world (or, at least, the places where I frequent). I'd imagine the V/MC associated with most Banks would often a similar service upon request.
Visconti is offline  
Reply With Quote
Old Jul 11, 19, 3:30 am
  #35  
 
Join Date: Nov 2013
Programs: AA Lifetime Platinum/Million Miler; Four Seasons; Fairmont; HH; etc.; "Retirees-In-Training"
Posts: 280
Originally Posted by Visconti View Post
Right, not sure about the UK or Banks, but Amex has always provided next-day service whenever I've requested a replacement card anywhere in the world (or, at least, the places where I frequent). I'd imagine the V/MC associated with most Banks would often a similar service upon request.
Same experience with Amex, and a nice surprise it was!

I woke middle of the night to finish packing (yes, I need to work on that, ahem!), to find several emails about a laptop purchase across the country... scheduled for in store pickup... except I had been sleeping. The store "caught" the fraud, but those emails were a bit later, where "I" was told there would be a hold on the in store pickup. Next, Amex fraud was trying to reach me. I called them. They had already cancelled my card. Wonderful... EXCEPT I was leaving town in several hours, and my understanding at that time was they'd only FedEx/etc., replacement cards to home/billing address/etc.

Not so!
They asked where I would be staying, and told me that they'd send the replacement card to the Hotel Manager, who would be instructed to ask for very specific ID from me, including Passport and some other photo ID. No problem with that, of course.

I made the flight, and checked in. Early the next morning, a note was slipped under the hotel room door that a package had arrived for me and to contact Hotel Manager.
I showed my ID info, and was handed my new Amex Plat card.

We were pleased!

GC
GeezerCouple is offline  
Reply With Quote
Old Jul 11, 19, 1:53 pm
  #36  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Berlin, Germany; Toronto, Canada; and SW Florida, USA
Programs: UA 1K, BA Gold, Hyatt Globalist, and assorted others
Posts: 22,276
Single post, no return, questionable story, time to lock this up? Mod alerted.
Thunderroad and Often1 like this.
LondonElite is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread