AA portal points being denied because I got bonvoy points
#1
Original Poster
Join Date: Sep 2017
Programs: WN A-list., Marriott Plat, National EX, UA Silver
Posts: 289
AA portal points being denied because I got bonvoy points
I have been going back and for with on missing mile from a hotel purchase through the AA travel portal. There most recent message from them is saying that I am being denied points because I received Marriott Bonvoy points for my stay and I can't also get the AA miles. From what I have read online I though this kind of double dipping was allowed. I have also done this with the BA portal and they send my an email confirming the purchase and Avios I will get (one has successfully posted to account). Can others confirm what is correct?
https://cardsfortravel.com/quadruple...n-hotel-stays/
https://cardsfortravel.com/quadruple...n-hotel-stays/
Last edited by flyguy6; Jun 28, 2019 at 5:48 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,046
You need to read the fine print of the Marriott rate booked. If it says "non-commissionable rate" then you won't earn miles or cashback. This typically happens on a lot of member rates with added extras.
If you booked a plain vanilla Marriott standard rate, you should have double-dipped but the airline shopping portals are notorious for being completely inflexible.
If you booked a plain vanilla Marriott standard rate, you should have double-dipped but the airline shopping portals are notorious for being completely inflexible.
#3
Original Poster
Join Date: Sep 2017
Programs: WN A-list., Marriott Plat, National EX, UA Silver
Posts: 289
You need to read the fine print of the Marriott rate booked. If it says "non-commissionable rate" then you won't earn miles or cashback. This typically happens on a lot of member rates with added extras.
If you booked a regular Marriott standard rate, you should have double-dipped but the airline shopping portals are notorious for being completely inflexible.
If you booked a regular Marriott standard rate, you should have double-dipped but the airline shopping portals are notorious for being completely inflexible.