Book <Airline> on Google
Jun 10, 2019, 7:46 pm
#1
Original Poster
Join Date: Mar 2016
Location: SBA and LAX
Programs: AA, UA
Posts: 334
Book <Airline> on Google
I am seeing an itinerary on Google Flights which is cheaper if booked on GF. Its an LX operated flight ticketed by LH. Another option is to book on UA, which is even more expensive.
From the wording, it seems like Google books on Lufthansa on my behalf and then all the communication would be between me and LH. Is that right? Does anybody have any experience with this?
From the wording, it seems like Google books on Lufthansa on my behalf and then all the communication would be between me and LH. Is that right? Does anybody have any experience with this?
You're booking Lufthansa on Google. Google will securely pass your traveler and payment details to Lufthansa. Once your booking has been confirmed, Lufthansa will handle customer support.
- Once your booking has been processed, you'll receive a confirmation email from the airline or online travel agency.
- The relevant airline or online travel agency will provide customer support for your booking, including processing changes, cancellations, and handling any claims or complaints you have in connection with your flight.
Last edited by daKav; Jun 10, 2019 at 7:47 pm Reason: formatting
Jun 11, 2019, 6:25 pm
#2
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
That is my understanding of it but no personal experience. They're not acting as an OTA but rather a referral agent.