Barclays

Old Sep 22, 15, 8:01 pm
  #1  
Original Poster
 
Join Date: Aug 2015
Posts: 43
Barclays

Hi,

I have a barclays arrival card which I tried using to buy a gift card.

Fraud alert was triggered and the transaction canceled.

When I called the customer service, they asked me to go to an ATM or a bank and do a cash advance. This is after verifying all the security questions from me.

Why would they ask me to go to a bank to do a cash advance?

Has anyone experienced this?
gauravpgupta is offline  
Old Sep 22, 15, 9:23 pm
  #2  
 
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
Originally Posted by gauravpgupta View Post
Hi
I have a barclays arrival card which I tried using to buy a gift card.
Fraud alert was triggered and the transaction canceled.
When I called the customer service, they asked me to go to an ATM or a bank and do a cash advance. This is after verifying all the security questions from me.
Why would they ask me to go to a bank to do a cash advance?
Has anyone experienced this?
Yo dude. This is ridiculous. TAKE YOUR MS QUESTIONS TO THE MS FORUM ALREADY! Please.
UpgradeMe is offline  

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