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Mandatory DCC at Mumbai Duty Free

Mandatory DCC at Mumbai Duty Free

Old Mar 11, 18, 11:02 pm
  #1  
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Mandatory DCC at Mumbai Duty Free

A warning to anyone who wants to purchase from Mumbai airport Duty Free with a card issued outside India. They are enforcing a mandatory DCC currency conversion with a 10% (yes, TEN percent) convenience charge.

I had a charge of INR 3820 (approx. USD 58.20) that they insisted on trying to charge at USD 63.80. When I asked for the manager he insisted this was a regulation and if I wasn't willing to pay the DCC rate, he would not permit the sale. So I chose not to buy.

Just a warning of this little scam.
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Old Mar 12, 18, 12:38 am
  #2  
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wow....a 10% convenience charge sounds ridiculous....

did the manager tell you what type of regulation this was????
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Old Mar 12, 18, 2:37 am
  #3  
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Indian DF stores are notorious for DCC. DEL is really bad. If I have to buy things there I either use cash or my RuPay debit card...

That said Chase has become really good at DCC refunds for the CSR. They instantly repaid the difference I incurred for DCC at a PVG DF store last year.
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Old Mar 12, 18, 7:13 am
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Originally Posted by Keyser View Post
wow....a 10% convenience charge sounds ridiculous.... did the manager tell you what type of regulation this was????
He pointed to some sign about Rs.25000 maximum purchase for Indian citizens paying in INR, but that made no sense to me. When I did a bit more questioning it isn't actually a DCC charge - they just insist on doing a manual conversion and running the actual charge in USD at their own made-up rate (INR 59.87 = USD 1) rather than running it in INR. That amounts to a 10% commission versus the market rate.

The satellite duty free store near the boarding gate had no such issue and they offered actual DCC at a more realistic rate (INR 66.09 = USD 1), so I bought there at boarding time (without DCC).
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Old Mar 27, 18, 9:25 am
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Has something changed recently? I've always paid in USD at Mumbai Duty Free(Arrivals). The prices were always quoted in USD. I've never seen INR prices as technically its illegal to carry INR outside India
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