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Old May 18, 2016, 11:19 pm
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Last edit by: oliver2002
Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi

PLEASE NOTE that CERTAIN DOMESTIC FLIGHTS OF Air India (#010-399 and 900-999) are ACTUALLY segments of INTERNATIONAL FLIGHT and hence for the following discussion should be considered INTL flights.


TRANSFER at BOM

Air India and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal (T1) and you need to continue to follow the usual practice of changing terminal.
(For those not familiar with Santacruz Airport - CSIA - while both T1 and T2 uses same airfield and runaways, they are quite apart landside and can be 25-45 min by taxi depending on the traffic)

If first time in BOM then it is advisable to book connection with AI or Vistara to avoid this transfer between terminals.

INTL-to-INTL connections (suspended as of Jan 2022 due to COVID):

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain domestic looking segments of AI are actually onward leg of continuing International flight (#010-399 and 900-999). When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tariffs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If you are travelling by Air India and your incoming flight to BOM has been classified as international flight (currently applicable to certain AI flights only) then you would have already completed immigration process at your origin and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through immigration at BOM airport even when your bags are checked to your final destination directly.


Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi


TRANSFER at BOM

Air India, Jet Airways and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal and you need to continue to follow the usual practice of changing terminal.

INTL-to-INTL connections:

NOTE: Air-India operates some domestic flight segments as extension of an oversees flight (Typically flight numbers <400 - Double check routing on AI website to confirm example: AI 144 EWR_BOM_DEL). They should be treated as INTL flights for immigration/rechek/customs purpose.

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain dometic looking segments of AI are actually onward leg of continuing International flight such as EWR-BOM-AMD flight. When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If your incoming flight to BOM has been classified as international flight then you would have already completed emmigration (exit from India) process at your origination and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through emmigration process at BOM airport even when your bags are checked to your final destination directly.
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Mumbai CSIA [BOM] connection/departure experience reports

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Old Jan 6, 2017, 9:28 am
  #631  
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No arrival lounges in intl for EK in BOM. AI will send you to the gvk lounge on the domestic side which is rather nice. EK also uses a contract lounge for J/F in BOM.
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Old Jan 6, 2017, 5:57 pm
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Originally Posted by oliver2002
No arrival lounges in intl for EK in BOM. AI will send you to the gvk lounge on the domestic side which is rather nice. EK also uses a contract lounge for J/F in BOM.
Thanks for the info. Since we'll be travelling in Y on the domestic segment, so will not have lounge access through the airline. But do have priority pass and based on their lounge-finder, should have access to the Travel Club lounge for domestic departures at T2. I'm assuming GVK lounge is not part of the PP network.
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Old Jan 7, 2017, 12:47 am
  #633  
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Travel club is of the same standard, only significant difference is that there is no winodw to look out of.
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Old Jan 7, 2017, 2:36 pm
  #634  
 
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INTL-INTL connection, no checked bags

Hi, I'm arriving on UA 48 from EWR at 2140, connecting on a separate ticket to SIN on either SQ423 departing at 2325 or AI flight at 2350 (I have a back-up award on TG flight leaving at 0240).

I got my e-visa for a single entry and have hand luggage only - if I arrive on time on UA, am I risking it for the SQ flight?

Thanks!
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Old Jan 7, 2017, 9:14 pm
  #635  
 
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Originally Posted by ordogg
Hi, I'm arriving on UA 48 from EWR at 2140, connecting on a separate ticket to SIN on either SQ423 departing at 2325 or AI flight at 2350 (I have a back-up award on TG flight leaving at 0240).

I got my e-visa for a single entry and have hand luggage only - if I arrive on time on UA, am I risking it for the SQ flight?

Thanks!
Should be fine. The queues for eVisa immigration tend be look quite long. I have a traditional sticker visa so not actually been through the queue so not sure how long it takes, but I've also seen it during peak arrival rush which you should just be missing (arrivals pick up around 11pm - midnight). You can transit airside?
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Old Jan 7, 2017, 11:45 pm
  #636  
 
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Does anybody know how AI 144 (EWR-BOM-DEL) works in terms of transfer at BOM? I've read the wiki but I am not sure if BOM-DEL segment is treated as a separate domestic flight or not and haven't been able to locate an appropriate thread on this.

Google Flights lists a transfer time of 2:50 but the flight number is the same for EWR-BOM and BOM-DEL.

I'm asking for an older lady traveling alone and was wondering if the transfer was something doable for her. She'll be traveling from EWR to DEL on one ticket in J. If it requires immigration, customs, check-in, etc. then it's probably too much trouble for her.
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Old Jan 8, 2017, 3:08 am
  #637  
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She will just deplane and change aircraft in DEL after a security check. Luggage will be checked thru to the final destination, immigration and customs takes place at destination.
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Old Jan 8, 2017, 3:30 am
  #638  
 
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Originally Posted by Gobus
Does anybody know how AI 144 (EWR-BOM-DEL) works in terms of transfer at BOM? I've read the wiki but I am not sure if BOM-DEL segment is treated as a separate domestic flight or not and haven't been able to locate an appropriate thread on this.

Google Flights lists a transfer time of 2:50 but the flight number is the same for EWR-BOM and BOM-DEL.

I'm asking for an older lady traveling alone and was wondering if the transfer was something doable for her. She'll be traveling from EWR to DEL on one ticket in J. If it requires immigration, customs, check-in, etc. then it's probably too much trouble for her.
Don't know the details of this flight, but a general suggestion is to book a wheel chair for her. I have done that for my parents and in-laws when they visit US (the hard part was convincing them as they are perfectly healthy). It makes the whole process completely worry-free for them. Just ask her to give a couple of hundred Rs in tip.
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Old Jan 8, 2017, 9:33 am
  #639  
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A really good arrival/transit service offered by BOM and DEL is GVK pranaam and Allways. It's well priced and they take good care of you. Wheelchair service is probably best reserved for PRMs
​​​​​​​
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Old Jan 8, 2017, 9:36 am
  #640  
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You can transit airside, so 2h is enough.
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Old Jan 8, 2017, 5:57 pm
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Originally Posted by oliver2002
A really good arrival/transit service offered by BOM and DEL is GVK pranaam and Allways. It's well priced and they take good care of you. Wheelchair service is probably best reserved for PRMs
Actually wheel chair service is meant for anyone needing assistance through the airport. That is why it is available to everyone. In fact, when booking the wheel chair they usually ask if the person is immobile or not. If immobile, the passenger is dropped off and picked up all the way to/from their seat, otherwise just to the gate.
An abuse of this service would be people like us using it to get through immigration/security quickly.
​​​​​​​But if there is a separate paid service available, that is a good option too, though probably an overkill just to change gates in the same terminal.
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Old Jan 9, 2017, 5:23 am
  #642  
 
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Originally Posted by unicon
It makes the whole process completely worry-free for them.
I find the exact opposite when I book WCHR service for my mother. She has to wait and move only with the wheelchair/buggy operator and constantly stresses that she will be forgotten or miss her flight or similar.
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Old Jan 9, 2017, 6:48 am
  #643  
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Originally Posted by unicon
Actually wheel chair service is meant for anyone needing assistance through the airport. That is why it is available to everyone. In fact, when booking the wheel chair they usually ask if the person is immobile or not. If immobile, the passenger is dropped off and picked up all the way to/from their seat, otherwise just to the gate.
There are 3 levels of WCH:

Code:
 WCHR......PASSENGER CAN ASCEND/DESCEND STEPS AND MAKE OWN WAY TO/FROM RAMP     
  *RAMP*   CABIN/SEAT, BUT REQUIRES WHEELCHAIR TO COVER DISTANCE TO/FROM        
           AIRCRAFT POSITION AT BOARDING/TRANSIT/DESTINATION AIRPORT            
                                                                                
  IMPORTANT NOTICE:                                                             
       SAME LEVEL ENTRY BOARDING AND DEBOARDING IS NOT AVAILABLE AT MANY        
       AIRPORTS. DUE TO NUMEROUS ARRIVALS AND DEPARTURES AT AIRPORTS, GATE      
       ASSIGNMENTS ARE NOT GUARANTEED AND AIRCRAFT MAY   N O T   BE PARKED      
       DIRECTLY AT THE GATES AND BOARDING/DEBOARDING MAY BE VIA STAIRCASE.      
                                                                                
 WCHS......PASSENGER CANNOT ASCEND/DESCEND STEPS BUT IS ABLE TO MAKE OWN        
  *STEPS*  WAY TO/FROM CABIN/SEAT BUT MUST BE CARRIED UP/DOWN/STEPS             
                                                                                
 WCHC......PASSENGER IS COMPLETELY IMMOBILE.MUST BE CARRIED INTO THE            
  *CABIN*  AIRCRAFT CABIN AND TO/FROM/CABIN/SEAT WITHIN THE AIRCRAFT
I'm ashamed on the misuse of the WCHR facility on flights to/from India in general, especially if you see the supposed PRMs who rush to be out of the aircraft as soons as we land and then sit in the wheelchair in the jetway.
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Old Jan 9, 2017, 9:21 am
  #644  
 
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hi, I look at the thread and the wiki, but just wanted to make sure this makes sense.

I arrive BOM at 2140 on UA48 from EWR and am thinking of connecting to SQ423 at 2335. I realize it's tight, but I have hand luggage only and will be able to check-in on-line (I also have an Indian visa).

Assuming the UA flight is on reasonably on-time, should I be ok?

Thanks!
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Old Jan 9, 2017, 9:50 am
  #645  
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I/I MCT in BOM is one hour, you connection is legal. UA will ask for your Indian visa at checkin in EWR if its on separate tickets. Online checkin will not help much as Indian rules require validation of the paper boarding pass by the airline before you enter transit security,

Code:
  1  UA 048 J 18JUN 7 EWRBOM HK1       C  2025 2050+1 777 E 0 D                 
     ADV PAX FLT ARRIVES TERMINAL-2                                             
     ADV PAX FLT DEPARTS TERMINAL-C                                             
      BUSINESSFIRST OFFERED THIS FLIGHT                                         
     SEE RTSVC                                                                  
  2  SQ 423 J 19JUN 1 BOMSIN HK1       2  2340 0740+1 388 E 0 M                 
     SEE RTSVC                                                                  

>dm1/2
DM1/2                                                                           
BOM-BOM      FROM      -             TO                                         
CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM     HMM                         
                                                I/I:100                         
ACTUAL CONNECTING TIME IS 250                                                   
FLIGHT TRACKING APPLIED                                                         
>
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