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Mumbai airport (BOM) connection/transfer/transit questions - dedicated thread

Old May 19, 16, 12:19 am
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Last edit by: superboi
Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi

PLEASE NOTE that CERTAIN DOMESTIC FLIGHTS OF Air India (#010-399 and 900-999) are ACTUALLY segments of INTERNATIONAL FLIGHT and hence for the following discussion should be considered INTL flights.


TRANSFER at BOM

Air India and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal (T1) and you need to continue to follow the usual practice of changing terminal.
(For those not familiar with Santacruz Airport - CSIA - while both T1 and T2 uses same airfield and runaways, they are quite apart landside and can be 25-45 min by taxi depending on the traffic)

If first time in BOM then it is advisable to book connection with AI or Vistara to avoid this transfer between terminals.

INTL-to-INTL connections (suspended as of Jan 2022 due to COVID):

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain domestic looking segments of AI are actually onward leg of continuing International flight (#010-399 and 900-999). When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tariffs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If you are travelling by Air India and your incoming flight to BOM has been classified as international flight (currently applicable to certain AI flights only) then you would have already completed immigration process at your origin and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through immigration at BOM airport even when your bags are checked to your final destination directly.
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Mumbai airport (BOM) connection/transfer/transit questions - dedicated thread

Old Jan 25, 17, 8:50 pm
  #421  
 
Join Date: Jan 2017
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Exclamation Be careful with stroller checkins with Jetairways transfers

From recent experience (BOM-DEL-AMS), in case anyone traveling with stroller and want strollers during transit

- if first flight is domestic, don't allow Jetairways to generate a checkin baggage tag (or one should ensure its not checked-in end-to-end).
Idiots did a through check-in and didn't inform us explicitly of the same, and caused us tremendous inconvenience during transit, and finally we didn't even get our stroller at destination
(we didn't even ask for baggage tag for stroller while checkin, an attendant helping with bags at counter asked the agent checkin us to generate one for stroller, we thought at indian airports thats the process and got the baggage tag, took the stroller till gate, dropped stroller at gate in BOM. And at DEL it was not there at gate and they told us its done end-to-end checkin. And finally we didn't even get it at final destination).

Basically next time we are going to avoid Jetairways for all the trouble!

Also Jetairways could only get our bags checked in to final destination, and couldn't provide boarding pass for remaining international segments. At Delhi, the international transit counter didn't have our boarding pass and made us go out and back in to terminal, which is a pain with multiple security agents one at bottom of escalator and one at the top before entering the terminal, and verification is a slow process as if the tickets have some hidden information on it that they keep staring at it, one security agent (CISF?) even performed mini-immigration check (thats not their job, thats passport controls job) by asking various questions that are not required to go in a terminal with a valid passport and tickets. (BOM experience was much much better, other than the Jetairways)
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Old Jan 30, 17, 1:05 am
  #422  
 
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Stroller check-in handling is fairly routine.

It is usually up to pax to decide whether to check it in with bags or do a gate check-in (most commonly opted option). Latter allows use of stroller within airport at origin, transit and at destination. (The fact that probability of it getting crushed goes down drastically is an added plus with gate check-in)

When check-in at the gate (or more commonly at the door of the plane), manual tag has to be collected ensuring that it lists transit point. Then on getting off the plane, stroller is collected right at the door of the plane or at the end of the jetway. Same process can be repeated for the transit point to final destination leg.

Last edited by desi; Jan 30, 17 at 1:41 am
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Old Jan 30, 17, 1:23 am
  #423  
 
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Originally Posted by unicon View Post
The wheel chair service is practically used for anyone who needs assistance through the airport and doesn't necessarily have to be disabled..
This is of course not true. (it wouldnt be called WCH service otherwise)

Physically mobile people needing assistance can avail of different (paid and/or free) services depending on specific need and what airport offers. (UM is available for solo kids, MAAS is available for cognitively or vision or hearing impaied. Assistance services like one offered through Pranaam at BOM is also available at many airports or through airlines)

Three catagories of Wheel-Chair services are well defined and pretty standard across airports/airlines. Healthy parents of OCI/NRI needing assistance in unfamiliar foreign environment does not get classified under WCH.

Abuse of WCH is not a victimless crime. Genuine pax do suffer long waits when local staff get overwhelmed.

(BTW, need of a medical certificate for WCH was indeed introduced some 25 years ago for a brief period but was withdrawn on objections from IATA)
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Old Feb 1, 17, 11:17 pm
  #424  
 
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Originally Posted by desi View Post
Stroller check-in handling is fairly routine.
Yeah, that was our understanding however simple process and normal one was messed up by jet airways causing us lot of trouble. Especially neither worked - getting stroller back after deplaning at the gate Nor getting it back at final destination.

Anyways Claim process is in progress, hopefully get the lost stroller compensation to buy a new one.
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Old Feb 14, 17, 4:58 pm
  #425  
 
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I've got 2 international connections each 25 hours in BOM 7 days apart from each other (one is a connection outbound to KUL and the other is the return from KUL)

Can I just apply for a transit VISA and use this to cover both connections? Should I pre-apply or simply apply on arrival?

I want to leave the airport and stay at a hotel, any recommendations for a nice hotel which will be an an area where I can have a bit of a wander?
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Old Feb 15, 17, 2:06 am
  #426  
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It depends if you plan to leave the transit concourse. Normally you don't need a visa if you stay airside. Transit visa may be more practical depending on what nationality you are...
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Old Feb 15, 17, 11:57 am
  #427  
 
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Originally Posted by oliver2002 View Post
It depends if you plan to leave the transit concourse. Normally you don't need a visa if you stay airside. Transit visa may be more practical depending on what nationality you are...
I'm a British passport holder.

I did contemplate a 1 hour connection but read that this could be a nightmare due to requiring paper tickets at BOM and if I missed a connection it would have huge consequences for other connecting flights.

With that in mind I'm planning on doing a quick tour of mumbai each time I stop over there so will need to leave the airport, but as I'm only there for 25 hours each time I'd like to do it on a transit visa if possible.
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Old Feb 15, 17, 3:02 pm
  #428  
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Transit visa for GB/UK citizens is expensive though... eta/evisa is cheaper, but only allows one trip in 60days.
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Old Feb 15, 17, 4:02 pm
  #429  
 
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Originally Posted by oliver2002 View Post
Transit visa for GB/UK citizens is expensive though... eta/evisa is cheaper, but only allows one trip in 60days.
Can you confirm if this also holds true for Danish citizens? I was planning to have a couple days in India on both sides of a trip to RUN (amazing prices with UU from MAA), but only found the limitations of two visits per year.
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Old Feb 15, 17, 4:27 pm
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Originally Posted by oliver2002 View Post
Transit visa for GB/UK citizens is expensive though... eta/evisa is cheaper, but only allows one trip in 60days.
Transit VISA seems to be GBP60 which is acceptable.

Can I get one on arrival or should I apply in advance?
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Old Feb 16, 17, 9:03 am
  #431  
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Transit Visa for UK citizens needs to be applied for in advance.

ETA has some limitations which are the same for all countries, take a moment to read them...
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Old Feb 17, 17, 9:32 am
  #432  
 
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I had of course read the information about eTV, but didn't understand the 'one trip in 60 days'.
To be completely sure, I sent an email to the email listed on the website of eTV, to which they replied that there must just be 'a day gap' between exit and entry on a 2nd eTV, and it is even possible to apply for two eTVs the same day. :-)
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Old Feb 27, 17, 11:03 pm
  #433  
 
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I will be on AI 102 DEL to BOM in economy that gets in at 7:20 pm (AI ticket) and then EY 203 at 9:35 pm in First. issued by American Airlines. I assume air India will refuse 2 check the bags all the way through so I will have to pick up the bags and then take them to the EY counter.

How is easy this connection?
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Old Feb 28, 17, 3:11 am
  #434  
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Hmm... tough one. 2h15m should be OK in general, but rather tight. I would contact EY in BOM and ask if they can meet you on arrival to expedite things.
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Old Feb 28, 17, 5:00 am
  #435  
 
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Originally Posted by oliver2002 View Post
Hmm... tough one. 2h15m should be OK in general, but rather tight. I would contact EY in BOM and ask if they can meet you on arrival to expedite things.
Second that - if you were in Economy then i wouldnt recommend it. As you are in First - you can request EY to expediate your transfer.
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