AI bumps 60 pax on BOM-LHR-ORD - overbooked flight
Jan 8, 2008, 7:41 pm
#1
Original Poster
Join Date: Jul 2005
Location: MAA
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AI bumps 60 pax on BOM-LHR-ORD - overbooked flight
.. and of course their legendary ground handling is fully evident.
http://www.thehindu.com/2008/01/09/s...0953121500.htm
Mumbai: Sixty passengers of Air India’s Mumbai-London-Chicago flight were offloaded here on Tuesday as the plane was overbooked.
[...]
Some irate passengers got into a tiff with Air India officials as the check-in staff left the counters, keeping them standing in the queue for an hour.
“I could hear people shouting, asking why the line was not moving, but there was no airline official to inform us of anything. After some time, an official informed us that we have been offloaded, and left,” a woman traveller, who requested anonymity, said.
and an AI spokesman says
“In the event of offload, all airlines, including Air India, take care of their passengers. They get to travel on the first available flight, are provided accommodation up to the departure of their flight and get telephone facility to inform their near and dear ones regarding the change in travel plan.”
http://www.thehindu.com/2008/01/09/s...0953121500.htm
Mumbai: Sixty passengers of Air India’s Mumbai-London-Chicago flight were offloaded here on Tuesday as the plane was overbooked.
[...]
Some irate passengers got into a tiff with Air India officials as the check-in staff left the counters, keeping them standing in the queue for an hour.
“I could hear people shouting, asking why the line was not moving, but there was no airline official to inform us of anything. After some time, an official informed us that we have been offloaded, and left,” a woman traveller, who requested anonymity, said.
and an AI spokesman says
“In the event of offload, all airlines, including Air India, take care of their passengers. They get to travel on the first available flight, are provided accommodation up to the departure of their flight and get telephone facility to inform their near and dear ones regarding the change in travel plan.”
Jan 8, 2008, 8:51 pm
#2
Join Date: Apr 2003
Location: Virginia, USA
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The most believable part of the story?
"“I could hear people shouting, asking why the line was not moving, but there was no airline official to inform us of anything. After some time, an official informed us that we have been offloaded, and left,” a woman traveller, who requested anonymity, said. "
"“I could hear people shouting, asking why the line was not moving, but there was no airline official to inform us of anything. After some time, an official informed us that we have been offloaded, and left,” a woman traveller, who requested anonymity, said. "
Jan 8, 2008, 10:47 pm
#7
Join Date: Jan 2001
Location: AA Plat4Life4MM/DL MM SM4Life, UA/CO 1K
Posts: 645
I have known of Cathay overbooked in Y 40 some pax, LAX HKG on their 744. How ? I used to have friends who worked in their Sales Office in Redondo Beach, before CX moved the office to SFO. I have even heard of instances that CX overbooked in F, for different reasons.
Jan 8, 2008, 11:25 pm
#8
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CX has multiple flights daily to the USA and also has oneworld alliance membership so it can punt pax to AA and such.
AI doesnt have that luxury and is quite probably too cheap to rebook people onto (say) BA, that would also fly BOM-LHR and offer onward connections to ORD.
AI doesnt have that luxury and is quite probably too cheap to rebook people onto (say) BA, that would also fly BOM-LHR and offer onward connections to ORD.
Jan 9, 2008, 6:29 am
#10
Join Date: Dec 2007
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I have been bumped off by Air-India over a decade ago and since then swore not to ever travel by Air-India even if I received a free ticket with spending money. But I do see some fans on this forum, I was never able to comprehend that. Most people will love to travel Air-India till they get caught up in the AI muddle.
Overbooking does exist everywhere, but no where in the numbers that regularly happens by AI. In most cases it is during the Dec/Jan period for flights out of India.
Overbooking does exist everywhere, but no where in the numbers that regularly happens by AI. In most cases it is during the Dec/Jan period for flights out of India.
Jan 9, 2008, 9:15 am
#11
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Jan 9, 2008, 11:03 am
#13
Join Date: May 2007
Location: ORD, DEL
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Posts: 6,185
50 confirmed passengers denied boarding on Air India flight
Some news about the newest "star" of the alliance: 
50 confirmed passengers denied boarding on Air India flight...
http://timesofindia.indiatimes.com/I...ow/2684685.cms
The most likely explanation is not traditional overbooking but that AI wanted/had to accommodate Indian politicians, government officials, or AI's own offcials.
50 confirmed passengers denied boarding on Air India flight...http://timesofindia.indiatimes.com/I...ow/2684685.cms
The most likely explanation is not traditional overbooking but that AI wanted/had to accommodate Indian politicians, government officials, or AI's own offcials.
Jan 9, 2008, 3:46 pm
#14
Join Date: Aug 2006
Location: PDX and Everywhere
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Posts: 248
Wow, 50 is really a lot of overbooked passengers. And it looks like there were 60 people denied boarding a few days before.
Better get to the airport early for your next flight on AI! Or better yet, fly SQ or ANA.
Better get to the airport early for your next flight on AI! Or better yet, fly SQ or ANA.