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Air India flex fare
I'm thinking of booking an Economy Flex fare for an International flight where there is some doubt as to whether I'm going to make it on time.
Is there a deadline for a fee-free change before the scheduled time that I must contact AI to advise them I wish to reschedule, or can I do this up to (or after) the departure time? |
If you give us a specific example I can look it up.
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lt’s just from Delhi to Kathmandu, shows as FLEX on the booking screen.
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No show is covered in the penalty screen. Basically you have till 4 hours before departure, after that you just get taxes back:
BASE FARE FROM/TO NEPAL FOR HL3YFSDY TYPE FARES CHANGES CHANGES PERMITTED FOR REISSUE. NOTE - CHANGES NOTE ...TILL 4 HRS CHARGE NIL FOR REISSUE. -------------------------------------------------- A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE CHANGE. -------------------------------------------------- CHANGE FEE APPLIES PER PASSENGER PER TRANSACTION. -------------------------------------------------- CHANGE FEE APPLICABLE FOR EACH CHANGED FARE COMPONENTS. INCASE OF MULTIPLE FARE COMPONENTS- CHANGE PENALTY WOULD BE HIGHEST OF ALL CHANGED FARE COMPONENTS. -------------------------------------------------- INCASE OF END-ON-END COMBINATION OF AI FARES WITH INTERLINE PARTNER FARES OR INDIA DOMESTIC SECTOR RESPECTIVE CHANGE FEE FOR EACH CHANGE COMPONENT WOULD BE APPLICABLE. RE-ROUTING ALLOWED IF ORIGIN AND DESTINATION COUNTRIES REMAIN IN ONE COUNTRY. CHANGE FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT.CHILD/INFANT WITH A SEAT-DISCOUNT DOES NOT APPLY ON THE CHANGE/REROUTING FEES. CHANGE IS PERMITTED WITHIN TICKET VALIDITY OF ORIGINAL TICKET. AT THE TIME OF ORIGINAL TICKETING WHEN INBOUND FLIGHT DATE IS OUTSIDE SYSTEM RANGE ONE DATE CHANGE PERMITTED FOC. RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING IN THE OSI/REMARK. IN CASE ORIGINAL RBD IS NOT AVAILABLE THEN APPLICABLE FARE DIFFERENCE SHALL APPLY REISSUE TO BE DONE BY THE ORIGINAL ISSUING AGENT OR AI OFFICES ONLY. -------------------------------------------------- DOWNSELLING TO A LOWER FARE/BRAND/CABIN IS NOT PERMITTED. -------------------------------------------------- IN CASE OF CHANGE TO HIGHER BRAND/CABIN FOR TRAVEL ON THE SAME DAY/SAME FLIGHT/RE-ISSUANCE FEE WILL NOT BE APPLICABLE ONLY DIFFERENCE IN FARE YQ YR AND APPLICABLE TAXES TO BE COLLECTED. -------------------------------------------------- REPRICING SCENARIO 1.BEFORE DEPARTURE/ FULLY UNUTILIZED TICKETS- BEFORE UTILIZATION OF THE FIRST COUPON OF THE TICKET WHEN VOLUNTARY CHANGE OCCURS IRRESPECTIVE OF OUTBOUND OR INBOUND FLIGHT OF THE JOURNEY THE FARE WILL BE RECALCULATED BY APPLYING NEW FARE/RULES ADHERING TO THE AP CONDITION IN EFFECT ON THE DATE OF REISSUE. 2.AFTER DEPARTURE/ PARTIALLY UTILIZED TICKETS- AFTER UTILIZATION OF THE FIRST COUPON OF THE TICKET NEW FARE WILL BE RECALCULATED USING FARES AS PER ORIGINAL DATE OF ISSUE. -------------------------------------------------- IN CASE OF ERROR IN SPELLING OF PASSENGER NAME- CORRECTION PERMITTED AT NO CHARGE. NAME CHANGE NOT PERMITTED. PLEASE REFER RELEVANT CIRCULAR. -------------------------------------------------- THE CHANGE/REISSUE CHARGE IS NON - REFUNDABLE CHARGES ARE NON-COMMISSIONABLE. GST IF ANY WILL BE ADDITIONAL. 5 PERCENT GST FOR ALL ECONOMY CLASS 12 PERCENT GST FOR ALL FIRST / BUSINESS CLASS /PREMIUM ECONOMY AND APPLICABLE TAXES TO BE COLLECTED. -------------------------------------------------- IN THE EVENT OF MULTIPLE RE-ISSUANCE CHANGE FEE WOULD BE APPLICABLE AS PER THE LATEST TICKET PRESENTED FOR REISSUANCE. -------------------------------------------------- THE CHANGE/REISSUE CHARGE IS NON - REFUNDABLE -------------------------------------------------- CANCELLATIONS CHARGE INR 1000 FOR REFUND. NOTE - ...TILL 4 HRS CHARGE INR 1000 FOR CANCELLATION. -------------------------------------------------- CHILD/INFANT WITH A SEAT- DISCOUNT DOES NOT APPLY -------------------------------------------------- REFUND FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT. -------------------------------------------------- RESERVATIONS BOOKED MORE THAN 7 DAYS PRIOR TO COMMENCEMENT OF TRAVEL MAY BE CANCELLED OR AMENDED WITHIN 24 HOURS OF BOOKING TICKET WITHOUT PENALTY. RESERVATIONS BOOKED WITHIN 7 DAYS OF COMMENCEMENT OF TRAVEL ARE SUBJECT TO THE APPLICABLE CANCELLATION PENALTY. ------------------------------------------------- THE ABOVE-MENTIONED FREE LOOK IN OPTION IS AUTOMATED FOR CANCELLATIONS DEFINED UNDER CAT 33. HOWEVER IT CAN NOT BE PROCESSED FOR CHANGES DEFINED UNDER CAT 31 THROUGH AUTOMATED SYSTEM.HENCE KINDLY PROCESS MANUALLY. ------------------------------------------------- IN CASE OF CANCELLATION MOST RESTRICTIVE PENALTY RULE APPLIES OF ALL FARE COMPONENTS IN THE PRICING UNIT. THE CANCEL/REFUND CHARGE IS NON - REFUNDABLE CHARGES ARE NON-COMMISSIONABLE. GST IF ANY WILL BE ADDITIONAL. 5 PERCENT GST FOR ALL ECONOMY CLASS 12 PERCENT GST FOR ALL FIRST / BUSINESS CLASS /PREMIUM ECONOMY AND APPLICABLE TAXES TO BE COLLECTED. -------------------------------------------------- THE CUT-OFF DATE FOR REFUND OF K3 TAX WILL BE 31ST OCTOBER YYYY FOR TICKETS ISSUED DURING FINANCIAL YEAR 01ST APRIL XXXX TO 31ST MARCH YYYY AND / OR EXCHANGED / REISSUED UPTO 31 OCTOBER YYYY -------------------------------------------------- APPLICABLE PENALTIES TO BE RECOVERED FROM THE BASIC FARE AND FUEL CHARGE ONLY. IN CASES WHERE THE APPLICABLE CANCELLATION FEE IS HIGHER THAN THE SUM OF THE BASIC FARE AND FUEL THAN ONLY BASIC FARE AND FUEL TO BE CHARGED/FORFEITED. -------------------------------------------------- YR AND UNUSED STATUTORY TAXES - EXAMPLE K3 TAX OUT OF INDIA AND OTHER CHARGES LIKE AIRPORT DEPARTURE TAX ETC TO BE REFUNDED IN FULL. IN CASE OF PARTIALLY UTILIZED TICKETS CHARGE ONEWAY FARE IN THE SAME RBD FOR THE SECTOR UTILISED PLUS APPLICABLE TAXES.IF NO ONE WAY FARE EXISTS FOR THE UTILISED SECTOR IN THE SAME RBD THE NEXT HIGHER RBD WILL APPLY IN ADDITION TO THE CANCELLATION FEE. -------------------------------------------------- IN CASE OF END-ON-END COMBINATION OF AI FARES WITH INTERLINE PARTNER FARES/ INDIA DOMESTIC SECTOR FARES- RESPECTIVE CANCELLATION FEE FOR EACH CANCELLED SECTOR WOULD BE APPLICABLE AS PER SECTOR FAREBASIS. -------------------------------------------------- VOLUNTARY DOWNGRADE - NO REFUNDS IN CASE OF VOLUNTARY DOWNGRADE. -------------------------------------------------- IN EVENT OF MULTIPLE REISSUANCES- CANCELLATION FEE APPLICABLE WOULD BE AS PER THE HIGHEST CANCELLATION FEE AMONGST THE ORIGINAL AND THE REISSUED TICKETS. -------------------------------------------------- FULL REFUND PERMITTED IN CASE OF VISA REJECTION PROVIDED. A- SUBMISSION OF PROPER DOCUMENTS SUCH AS EMBASSY STATEMENT AT LEAST 14 DAYS BEFORE DEPARTURE. B- OUTBOUND AND INBOUND JOURNEY IS BOOKED IN RBD G AND ABOVE. -------------------------------------------------- OUT OF SEQUENCE TRAVEL NOT PERMITTED FOR THROUGH AND CONNECTION FARES. THERE WILL BE NO REFUND FOR OUT OF SEQUENCE COUPON EXCEPT THE STATUTARY TAXES. -------------------------------------------------- THE CANCEL/REFUND CHARGE IS NON - REFUNDABLE -------------------------------------------------- TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW. NOTE - CHANGES/CANCELLATIONS TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW. -------------------------------------------------- NO SHOW IS WHEN A PAX FAILS TO CHANGE/CANCEL BOOKING ATLEAST 04 HOURS BEFORE DEPARTURE OF THE FLIGHT BEING CHANGED/CANCELLED. -------------------------------------------------- FOR NO SHOW AND CANCEL - ANYTIME - TICKET IS NON REFUDNABLE. -------------------------------------------------- NO-SHOW FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT. -------------------------------------------------- NO-SHOW FEE IS NON-REFUNDABLE. -------------------------------------------------- NO-SHOW FEE ARE NON-COMMISSIONABLE. GST IF ANY WILL BE ADDITIONAL. 5 PERCENT GST FOR ALL ECONOMY CLASS 12 PERCENT GST FOR ALL FIRST / BUSINESS CLASS/PREMIUM ECONOMY. -------------------------------------------------- IN CASE OF NO-SHOW ONLY ONE FEE IS TO BE CHARGED I.E. EITHER THE NO-SHOW FEE OR THE CHANGE/CANCELLATION FEE WHICHEVER IS HIGHER AND NOT BOTH. -------------------------------------------------- GATE NO-SHOW - NO REFUND OF BASIC FARE AND FUEL SURCHARGE. REFUND ONLY STATUTORY TAXES. ABOVE FEE CANNOT BE PROCESSED THROUGH AUTOMATED REFUND AND THE SAME TO BE PROCESSED MANUALLY FOR THE COLLECTION OF GATE NO-SHOW FEE. -------------------------------------------------- FOR WAIVER OF PENALTY ON ACCOUNT OF DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER PLEASE REFER BELOW NOTE -------------------------------------------------- IN CASE OF DEATH OF A PASSENGER OR IMMEDIATE FAMILY MEMBER BEFORE COMMENCEMENT OF TRAVEL PENALTY CHARGES STAND WAIVED OFF PROVIDED TICKET IS PURCHASED BEFORE DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER. THE CANCELLATION/CHANGE WAIVER IS APPLICABLE ONLY WHEN TICKET IS PRESENTED BEFORE NO SHOW WINDOW. -------------------------------------------------- IMMEDIATE FAMILY SHALL BE LIMITED TO SPOUSE CHILDREN INCLUDING ADOPTED CHILDREN PARENTS BROTHERS SISTERS GRAND-PARENTS GRANDCHILDREN FA FATHER IN LAW MOTHER IN LAW SISTER IN LAW BROTHER IN LAW SON IN LAW AND DAUGHTER IN LAW. -------------------------------------------------- PENALTY ON ABOVE ACCOUNT IS WAIVED FOR FIRST TRANSACTION ONLY. SUBSEQUENT TRANSACTION IF ANY WILL ATTRACT APPLICABLE PENALTY. -------------------------------------------------- IN CASE OF DEATH OF PASSENGER OCCURRED ENROUTE AFTER COMMENCEMENT OF TRAVEL IMMEDIATE FAMILY MEMBER OR ACCOMPANYING PASSENGER WHO DOES NOT QUALIFY AS IMMEDIATE FAMILY MEMBER OF THE DECEASED MAY TERMINATE TRAVEL OR INTERRUPT TRAVEL UNTIL COMPLETION OF FORMALITIES AND RELIGIOUS CUSTOMS IF ANY BUT NO LATER THAN FORTYFIVE-45- DAYS AFTER TRAVEL IS INTERRUPTED. THE TICKET OF RETURNING PASSENGERS WILL BE ENDORSED RETURN ACCOUNT DEATH - NAME -AND SUCH ENDORSEMENT SHALL BE AUTHENTICATED BY VALIDATION OR OTHER DUTY MANAGER OFFICIAL STAMP REFUND MAY BE ARRANGED. RE-ROUTING MAYBE PERMITTED. APPLICABLE PENALTY IF ANY MAY BE WAIVED DIFFERENCE OF FARE NEEDS TO BE COLLECTED. -------------------------------------------------- FOR RETURN/ONWARD TICKET REFUND DEDUCT ONE WAY FARE AND LEVIES FOR THE TRAVELLED SECTOR AND BALANCE AMOUNT MAY BE REFUNDED. -------------------------------------------------- REFUND IN CASE OF DEATH WILL BE CALCULATED AFTER DEDUCTING HALF RT FARE FOR THE TRAVELLED SECTOR IRRESPECTIVE OF THE FARE CONDITIONS AND BALANCE AMOUNT MAY BE REFUNDED. -------------------------------------------------- IN THE EVENT A PASSENGER IS DISCONTINUING TRAVEL WITH THE GROUP IN ACCORDANCE WITH THE ABOVE- THIS SHALL NOT AFFECT THE ENTITLEMENT TO TRAVEL AT THE GROUP FARE OF THE REMAINING PASSENGERS IN THE GROUP. NO WAIVER WILL BE GRANTED IN ABSENCE OF DEATH CERTIFICATE ISSUED BY COMPETENT AUTHORITIES. I.E. THOSE DESIGNATED TO ISSUE DEATH CERTIFICATE BY APPLICABLE LAWS OF THE COUNTRY IN WHICH THE DEATH OCCURRED. WAIVER ISSUING STATION MUST RETAIN THE COPY OF DEATH CERTIFICATE AND RELATION PROOF OF BEING PART OF IMMEDIATE FAMILY MEMBER. -------------------------------------------------- |
Originally Posted by duck222
(Post 36863619)
I'm thinking of booking an Economy Flex fare for an International flight where there is some doubt as to whether I'm going to make it on time.
Is there a deadline for a fee-free change before the scheduled time that I must contact AI to advise them I wish to reschedule, or can I do this up to (or after) the departure time? |
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