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Web Check Air India Liability Seoul Delhi

Web Check Air India Liability Seoul Delhi

Old Dec 20, 2019, 7:38 pm
  #1  
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Join Date: Sep 2015
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Web Check Air India Liability Seoul Delhi

Heard this from a pax.
It seems some time back when ICN HKG DEL flight was around, he did web checkin and arrived at airport to know flight cancelled. Those with no web checkin were put up in a hotel. Since his was a web checkin, the air India manager had a liability to put him on a flight and scrambled to put on OZ flight then.

Could any one confirm the liability rule for web checkin
Reuleaux is offline  
Old Dec 20, 2019, 9:01 pm
  #2  
 
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There's zero liability for web check-in.

I suspect your friend probably arrived very early and/or was a elite/VIP and therefore accommodated on OZ. Once the available seats on OZ were filled up there would be little AI could do to accommodate other pax irrespective of whether they had web checked-in or not.
PiperAtGatesofDawn is offline  
Old Dec 21, 2019, 2:59 am
  #3  
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web check-in has no bearing on the cancelled flight as the airline has the ability to un-check you as well....
Keyser is offline  
Old Dec 21, 2019, 7:51 am
  #4  
 
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Well web check-in has zero liability for anything... including being off loaded if the flight is overbooked.
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