Web Check Air India Liability Seoul Delhi
#1
Original Poster
Join Date: Sep 2015
Posts: 39
Web Check Air India Liability Seoul Delhi
Heard this from a pax.
It seems some time back when ICN HKG DEL flight was around, he did web checkin and arrived at airport to know flight cancelled. Those with no web checkin were put up in a hotel. Since his was a web checkin, the air India manager had a liability to put him on a flight and scrambled to put on OZ flight then.
Could any one confirm the liability rule for web checkin
It seems some time back when ICN HKG DEL flight was around, he did web checkin and arrived at airport to know flight cancelled. Those with no web checkin were put up in a hotel. Since his was a web checkin, the air India manager had a liability to put him on a flight and scrambled to put on OZ flight then.
Could any one confirm the liability rule for web checkin
#2
Join Date: Jul 2017
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Posts: 3,244
There's zero liability for web check-in.
I suspect your friend probably arrived very early and/or was a elite/VIP and therefore accommodated on OZ. Once the available seats on OZ were filled up there would be little AI could do to accommodate other pax irrespective of whether they had web checked-in or not.
I suspect your friend probably arrived very early and/or was a elite/VIP and therefore accommodated on OZ. Once the available seats on OZ were filled up there would be little AI could do to accommodate other pax irrespective of whether they had web checked-in or not.
#3
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
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Posts: 29,562
web check-in has no bearing on the cancelled flight as the airline has the ability to un-check you as well....