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Air India paid seat selection not available on a Air Canada ticket

Air India paid seat selection not available on a Air Canada ticket

Old Sep 24, 19, 3:45 pm
  #1  
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Air India paid seat selection not available on a Air Canada ticket

I have a YYZ-BOM-CCU ticket issued by Air Canada, where the second leg is on AI. The call center told me that they will can't take my money to assign a paid front row seat. I am only restricted to selecting a free seat. Is that true? Seems pretty strange to refuse money like this.
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Old Sep 24, 19, 3:47 pm
  #2  
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Did you call AI or AC?

Try getting the AI PNR and try to select and pay online.
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Old Sep 24, 19, 7:10 pm
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Wink

Originally Posted by MSPeconomist View Post
Did you call AI or AC?

Try getting the AI PNR and try to select and pay online.
Tried that first - using AI PNR to pay on AI website. Didn't work. it showed some error message. Then called AI today and was told that it couldn't be done. Oh well, I am not surprised.
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Old Sep 24, 19, 8:53 pm
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AI PNR won’t help. Only 098 stock can do the advanced paid seat reservation.

It’s probably because AI cannot edit or modify another airlines‘ issued ticket till it comes under airport control - is my guess.

I’ve faced this with other airlines in the past as well including LH.
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Old Sep 25, 19, 6:36 am
  #5  
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this is a known problem with ai....its been around for a while but they either refuse to or are incompetent to fix it....
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Old Sep 27, 19, 1:30 am
  #6  
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You can move to the prefeered section for free about 4 hours before departure, just checkin online or ask at the airport.

Last edited by oliver2002; Sep 27, 19 at 1:36 am
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