Feb 6, 2015, 12:35 am
Last edit by: GuyFromBOM
AI-FR FAQs
Flight Ops
AI - Web Check-In
Baggage Info
Air India - Flying Returns FFP
FFP - Earning
FFP - Redemption
Contact Details
Membership Kit Related
Flight Ops
- All Air India flights in the range AI10 - AI399 and AI900 - AI999 operate from International terminals.
- At BOM - CSIA, all Air India flights (domestic and international) operate from International Terminal : T2 - with effect from October 1, 2015
- At AMD - Ahmedabad SVP Airport, all Air India flights operate from International Terminal : T2- including flight AI614.
- Check-in desks close 45 minutes before STD (Domestic flights)
- Check-in desks close 60 minutes before STD (Domestic flights operating from International Terminal) (For International flights refer to the copy of eticket)
- AirIndia Express is the LCC subsidary of AI (all Y seating) and doesn't have FFP concept in their systems.
- All flights operating under 9I-xxxx series or AI 9xxx are operated by AirIndia Regional (aka Alliance Air - subsidary of AI). FFP benefits: Mileage Earning Only- NO REDEMPTION.
AI - Web Check-In
- Web Check-In facility is available for most AI operated flights (except flights operated by 9I) from 48 hours prior to departure.
- Web Check-In on Mobile
Baggage Info
- AI-FR members get excess baggage allowance of 10kgs (Silver Club), 20kgs (Gold & Maharaja Club) OR 1 piece (upto 23kgs / 50lbs) for Silver, Gold & Maharaja Club members.
- StarAlliance Gold members flying on AI flights, get excess baggage allowance of 20kgs OR 1 piece (upto 23kgs / 50lbs).
- AI Baggage Allowance
Air India - Flying Returns FFP
FFP - Earning
- Earning AI-FR miles on AI flights
- Earning AI-FR miles on StarAlliance partner flights
- Earning AI-FR miles on Code-share flights operated on behalf of AI
FFP - Redemption
- Redeeming AI-FR miles for AI flights / upgrade (Redemption on AI flights can be processed online)
- Redeeming AI-FR miles for StarAlliance Awards / StarAlliance Upgrade Awards (Currently only processed at the AI City Offices)
- AI-FR miles CANNOT BE REDEEMED on Codeshare flights
- Award Request Form
- Upgrade Request Form
Contact Details
- AI Helpdesk - India
- AI Helpdesk - International locations
- For issues related to Flying Returns account: Helpline Numbers - 011-24624074, 011-24624075
- One of the easiest way to contact AI is using chat option from the AirIndia website. They are usually available 24x7. Next best option would be the AI team on Twitter
Membership Kit Related
- Contact the Membership Kit dispatch team on +91 (0)22 61342252 (Monday to Friday between 10:00 to 17:00) or send an email to: [email protected]
AirIndia - FlyingReturns
Jun 30, 2019, 2:15 pm
#301
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
Award inventory (I class) must be available on the flight you’re trying to upgrade. Doesn’t matter how many seats are available for revenue booking.
Quick way to check is to see if you’re able to do a regular award booking for that flight. If you can see availability then you can upgrade. If you’re still having trouble upgrading you can call in.
Quick way to check is to see if you’re able to do a regular award booking for that flight. If you can see availability then you can upgrade. If you’re still having trouble upgrading you can call in.
Jul 4, 2019, 1:03 am
#302
Join Date: May 2018
Posts: 18
Most of the flights on this chart dont seem to operate anymore and its very dated. Anyone have the actual route list? Same issue with the interactive maps etc
https://www.flyingreturns.co.in/rede...t/dart_new.php
https://www.flyingreturns.co.in/rede...t/dart_new.php
Jul 4, 2019, 1:50 am
#303
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
Most of the flights on this chart dont seem to operate anymore and its very dated. Anyone have the actual route list? Same issue with the interactive maps etc
https://www.flyingreturns.co.in/rede...t/dart_new.php
https://www.flyingreturns.co.in/rede...t/dart_new.php
Jul 4, 2019, 5:55 am
#306
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
Why are you worried about flights that don't exist?
Are you seeing the flight you want to take over there? The chart is as up-to-date as it can be. If you're still unsure... you could ask here or login and try to book your route - that will be pretty accurate for sure.
Are you seeing the flight you want to take over there? The chart is as up-to-date as it can be. If you're still unsure... you could ask here or login and try to book your route - that will be pretty accurate for sure.
Jul 4, 2019, 8:50 pm
#307
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
calling in is recommended....there have been times that i have not been able to upgrade online but calling them has worked out....
Jul 5, 2019, 7:05 am
#308
Join Date: May 2018
Posts: 18
Why are you worried about flights that don't exist?
Are you seeing the flight you want to take over there? The chart is as up-to-date as it can be. If you're still unsure... you could ask here or login and try to book your route - that will be pretty accurate for sure.
Are you seeing the flight you want to take over there? The chart is as up-to-date as it can be. If you're still unsure... you could ask here or login and try to book your route - that will be pretty accurate for sure.
Jul 5, 2019, 11:18 am
#309
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
Im not worried about flights that dont exist. The flight I wanted didnt exist. So I tried checking for other flights and tried two more and none of them exist anymore so wanted to check if there was a better resource. Only way out is to try a few more combinations and hope to get lucky
Feb 27, 2023, 5:16 am
#313
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,286
I'm trying to book a couple of award flights on AI's website and no matter what route and date I select, it shows up this error - "We are unable to find recommendations for your search. Please change your search criteria and resubmit the search. (66002 [977])"
Am I missing something here?
Am I missing something here?
Feb 27, 2023, 7:36 am
#314
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
I'm trying to book a couple of award flights on AI's website and no matter what route and date I select, it shows up this error - "We are unable to find recommendations for your search. Please change your search criteria and resubmit the search. (66002 [977])"
Am I missing something here?
Am I missing something here?
Mar 20, 2023, 10:34 pm
#315
Join Date: May 2010
Location: India
Programs: IC: Diamond Amb
Posts: 702
I was looking to book 4 award tickets in Business from Vienna to Delhi in the 1st week of June. Managed to get 2 tickets.
Further 2 tickets are available in Economy only. Is it possible to upgrade these points tickets using further points in the airport if seats are available?
Further 2 tickets are available in Economy only. Is it possible to upgrade these points tickets using further points in the airport if seats are available?