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-   -   Indigo - Cancellation charges - Intl sectors (https://www.flyertalk.com/forum/india-based-airlines/1494894-indigo-cancellation-charges-intl-sectors.html)

abhilife2001 Aug 17, 2013 4:58 am

Indigo - Cancellation charges - Intl sectors
 
Hi Folks,

Need confirmation on the Indigo international flights cancellation charges..
From the website it says

"With effect from 19 September 2012, the Change and Cancel Fees have been revised to Rs. 1000 for domestic sectors and Rs. 1850 for international sectors (or equivalent in other currencies)"

If we have a return ticket say BKK - DEL - BKK , does it mean it will be two sectors and Rs 3700 will be deducted or only Rs 1850 for the whole journey ?

Cleartrip is not clear since it says cancellation charges Rs 1850 against the whole trip price..

A

A2A Aug 17, 2013 5:27 am

it will be 2 different sectors and hence 2 times charged

abhilife2001 Aug 17, 2013 6:30 am

Quote:

Originally Posted by A2A (Post 21288429)
it will be 2 different sectors and hence 2 times charged

thanks for the quick confirmation.. I was guessing so..

Mr. Bean Aug 17, 2013 11:27 am

I would have thought it would be only 1 charge... interesting. Please update after you've cancelled :)

A2A Aug 17, 2013 12:38 pm

Quote:

Originally Posted by Mr. Bean (Post 21289449)
I would have thought it would be only 1 charge... interesting. Please update after you've cancelled :)

why would this be the case?

Keyser Aug 18, 2013 12:46 am

Quote:

Originally Posted by A2A (Post 21289686)
why would this be the case?

from a practical point i guess it makes sense since its one return ticket as compared to 2 one way tickets....but then again, all airlines are looking to make money on pretty much anything they can so it makes sense for them to treat it as 2 cancellations....

Mr. Bean Aug 18, 2013 2:24 am

It's charged per itinerary in the US and EU, but could be different in India I suppose. I haven't actually need to cancel a ticket yet in India so I don't know.

abhilife2001 Aug 18, 2013 2:30 am

Quote:

Originally Posted by Keyser (Post 21291789)
from a practical point i guess it makes sense since its one return ticket as compared to 2 one way tickets....but then again, all airlines are looking to make money on pretty much anything they can so it makes sense for them to treat it as 2 cancellations....

Quote:

Originally Posted by Mr. Bean (Post 21291957)
It's charged per itinerary in the US and EU, but could be different in India I suppose. I haven't actually need to cancel a ticket yet in India so I don't know.

on more detailed checking.. it seems it will be per sector ...

A2A Aug 18, 2013 5:14 am

The Op very clearly stated the policy which states 1850 "per sector" so there was no ambiguity that it was going to be charged per sector and not per itinerary.

Mr. Bean Aug 18, 2013 1:02 pm

Well, if it was that clear I don't think he would have asked the question :) In any case, it is good to know and even Cleartrip seems to have given the wrong info this time.

And I agree with you Keyser, in practicality it shouldn't make much difference for the airline, but it's another revenue source. Similar to how US airlines started charging extra for booking "close-in" awards online. No real difference to the airline whether I book the award 21 days in advance or 20 days in advance, but they can charge extra for that one day :p!

Saranya Ram Oct 12, 2014 3:51 am

Hi frnds, I booked a ticket in indigo DEL-MAA for 15th oct'14 through my debit card. Since I don't have an indigo account and I booked the ticket as a guest user, will I get my refund in my debit card? I am asking this because many people said usually Indigo don't give refunds. please reply...

Keyser Oct 12, 2014 3:58 am

Quote:

Originally Posted by Saranya Ram (Post 23664069)
Hi frnds, I booked a ticket in indigo DEL-MAA for 15th oct'14 through my debit card. Since I don't have an indigo account and I booked the ticket as a guest user, will I get my refund in my debit card? I am asking this because many people said usually Indigo don't give refunds. please reply...

you have to check your fare rules to see if the ticket was refundable or not....

abhilife2001 Oct 13, 2014 9:11 am

Quote:

Originally Posted by Keyser (Post 23664087)
you have to check your fare rules to see if the ticket was refundable or not....

and if any component is refundable, that will go to the mode of payment u made.. in ur case will be credited thru ur debit card to ur bank account..


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