award ticket issues with jet
Aug 5, 2012 | 2:43 am
#1
Original Poster
Join Date: Nov 2011
Location: KTM-DEL-MRU
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Posts: 176
award ticket issues with jet
hello all
was trying to book an award ticket kathmandu - delhi - kathmandu with miles...with great difficulty managed to find seats but the transaction does not go beyond authentication by mastercard...was using premier miles card....citibank says that there is some issue with jet airways...it seems they are not validating the transaction....has anybody else had issues like this ? seems jet in not keen to issue award tickets even when its available !!!
was trying to book an award ticket kathmandu - delhi - kathmandu with miles...with great difficulty managed to find seats but the transaction does not go beyond authentication by mastercard...was using premier miles card....citibank says that there is some issue with jet airways...it seems they are not validating the transaction....has anybody else had issues like this ? seems jet in not keen to issue award tickets even when its available !!!
Aug 5, 2012 | 5:22 am
#2
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,706
hello all
was trying to book an award ticket kathmandu - delhi - kathmandu with miles...with great difficulty managed to find seats but the transaction does not go beyond authentication by mastercard...was using premier miles card....citibank says that there is some issue with jet airways...it seems they are not validating the transaction....has anybody else had issues like this ? seems jet in not keen to issue award tickets even when its available !!!
was trying to book an award ticket kathmandu - delhi - kathmandu with miles...with great difficulty managed to find seats but the transaction does not go beyond authentication by mastercard...was using premier miles card....citibank says that there is some issue with jet airways...it seems they are not validating the transaction....has anybody else had issues like this ? seems jet in not keen to issue award tickets even when its available !!!
over the last few weeks i've booked tickets on the jet site using the premiermiles mastercard, citibank ultima & my 2 amex cards....they all worked except for the mastercard....
Aug 5, 2012 | 6:35 am
#4
Join Date: Dec 2010
Location: www.livefromalounge.com
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Posts: 2,218
I've raised this with Citibank (not customer service!) and awaiting details. Jet clearly looks at the Citibank PM card as solid competition and is pulling all the fast ones to make sure they cannot work with Jet. First they withdrew support on the PM website so you can't book jet tickets on PremierMiles via pm.co.in, then, they blocked award bookings on pm.co.in and now this...
Aug 5, 2012 | 7:02 am
#6
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,706
be persistent....when my transaction didn't go through i kept trying till it did....took about 4-5 tries....