You might want to weigh in on this thread...
Jul 8, 2012, 7:54 pm
#1
Original Poster
Join Date: Sep 2005
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You might want to weigh in on this thread...
Hi guys,
A bit OT, but you may want to take a look at this thread and possibly comment if you have any experiences with LH:
http://www.flyertalk.com/forum/miles...treatment.html
A bit OT, but you may want to take a look at this thread and possibly comment if you have any experiences with LH:
http://www.flyertalk.com/forum/miles...treatment.html
Jul 8, 2012, 9:49 pm
#2
Suspended
Join Date: Jan 2002
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The story has been embelished. The airline did not do anything wrong.
This happens when people are ignorant of rules and have an exagerated sense of entitlement.
The story has been embelished. The airline did not do anything wrong.
This happens when people are ignorant of rules and have an exagerated sense of entitlement.
Jul 8, 2012, 11:09 pm
#3
Join Date: Apr 2009
Posts: 69
So typical. Why do Indian girls/women behave like this?
Jul 9, 2012, 12:10 am
#4
Join Date: Mar 2007
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Posts: 5,366
It's disappointing, but not surprising, that the article tried to play the "racism" card.
Jul 9, 2012, 4:35 am
#5
FlyerTalk Evangelist
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not all indian girls/women behave this way....this has more to do with the fact that they were inexperienced travelers....as yaatri correctly stated, the airline did nothing wrong & stuff like this will continue to happen when people are ignorant of the rules....
Jul 9, 2012, 5:55 am
#6
Join Date: Feb 2004
Location: bombay
Posts: 1,400
Teenagers are dumb, in general (we've all been there, we know we were dumb too). And teenage girls are shockingly oblivious to the world around them. Indian teenage girls are increasingly amongst the most oblivious now.
And that's not Lufthansa's fault.
That said, whilst I don't see Lufthansa having any obligation to do anything for the two airheads, it wouldn't have killed them to put the girls on another flight with a lecture but without a financial penalty. Of course, it's entirely possible the agents on the ground were not authorised or accustomed to make such a decision and it really makes little sense to go out of your way for two nitwits on the lowest fare when you have 10 million other passengers to worry about.
And racism. Of course. When all else fails (or even if it doesn't), playing the racism card has become a fad.
And that's not Lufthansa's fault.
That said, whilst I don't see Lufthansa having any obligation to do anything for the two airheads, it wouldn't have killed them to put the girls on another flight with a lecture but without a financial penalty. Of course, it's entirely possible the agents on the ground were not authorised or accustomed to make such a decision and it really makes little sense to go out of your way for two nitwits on the lowest fare when you have 10 million other passengers to worry about.
And racism. Of course. When all else fails (or even if it doesn't), playing the racism card has become a fad.
Jul 10, 2012, 8:37 am
#7
Join Date: Oct 2010
Location: SEA/ORD/ADB
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People who haven't been out of the country need to remember that IST only works in India 
Jul 10, 2012, 8:45 am
#8
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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AI may practice IST on long haul, but is merciless when you miss a deadline...
Jul 10, 2012, 8:48 am
#9
Used to be ' simz '
Join Date: Jan 2012
Location: Kolkata, India
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Posts: 1,129
Teenagers are dumb, in general (we've all been there, we know we were dumb too). And teenage girls are shockingly oblivious to the world around them. Indian teenage girls are increasingly amongst the most oblivious now.
And that's not Lufthansa's fault.
That said, whilst I don't see Lufthansa having any obligation to do anything for the two airheads, it wouldn't have killed them to put the girls on another flight with a lecture but without a financial penalty. Of course, it's entirely possible the agents on the ground were not authorised or accustomed to make such a decision and it really makes little sense to go out of your way for two nitwits on the lowest fare when you have 10 million other passengers to worry about.
And racism. Of course. When all else fails (or even if it doesn't), playing the racism card has become a fad.
And that's not Lufthansa's fault.
That said, whilst I don't see Lufthansa having any obligation to do anything for the two airheads, it wouldn't have killed them to put the girls on another flight with a lecture but without a financial penalty. Of course, it's entirely possible the agents on the ground were not authorised or accustomed to make such a decision and it really makes little sense to go out of your way for two nitwits on the lowest fare when you have 10 million other passengers to worry about.
And racism. Of course. When all else fails (or even if it doesn't), playing the racism card has become a fad.
The first time I flew to Singapore (and I was a teenager), I was late for my return flight and when the Check in agent gave me a sarcastic comment, I also thought - "what the hell, they din announce my name, or the fact that the gates are closing, why the hell is he shouting at me..??".. with age, and more frequent international travel, came the realisation, that paging for passengers is not a norm.. flying too much domestic, can give you a wrong idea of what international flying is all about..
But that said, LH could have shown a lil more compassion.. and as much as we like to trash is both ways, sometimes people can be racist against Indians/ Pakistanis/ Bangaladeshis/ Sri Lankans, and not necessarily the other asain brothers from China and Japan and Korea or Singapore.. Who amongst us hasn't been subjected to racism or has not witnessed it at an airport..
I for myself have been subjected to it at UK airports, many a times, and it's a reality we need to live with..
Jul 10, 2012, 9:23 am
#10
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to me, it seems like the situation went like this....inexperienced teenagers lose track of time at duty free & miss their flight....then they are asked to pay the fee to board the next flight....they panic since they don't know how to tell their parents they screwed up so they blame it on the airline....there are about half a dozen things in this girls story that just don't add up....
Jul 10, 2012, 9:27 am
#11
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Jul 10, 2012, 9:28 am
#12
Join Date: Oct 2010
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to me, it seems like the situation went like this....inexperienced teenagers lose track of time at duty free & miss their flight....then they are asked to pay the fee to board the next flight....they panic since they don't know how to tell their parents they screwed up so they blame it on the airline....there are about half a dozen things in this girls story that just don't add up....
That sums it up nicely.
Jul 10, 2012, 9:29 am
#13
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Jul 10, 2012, 9:45 am
#14
Used to be ' simz '
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But it does remind me of the scene in “Up in the Air” where George is teaching his protégé about living in the airport world and points towards an Asian group at the security check and says “5 words – Randomly Selected For Additional Screening”..!! I couldn’t help laughing at the obvious connotation..
As for the girl’s story, nothing adds up.. too many lies, too many hidden stuff.. The girl’s screwed up, the airlines was a lil less co-operative.. the staff could have been rude- can’t be sure one way or the other.. the got a free hotel stay (lol) and got to fly together at a small charge.. win win situation for all…!!
Jul 10, 2012, 9:48 am
#15
Join Date: Oct 2010
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Could be only UK.. I haven’t had any issue in Asia or Europe.. infact I flew in and out of Switzerland and Portugal, and the staff (airlines, information centre, immigration) was more than helpful all throughout.. Don’t have much experience with US.. have just about landed.. so too early to judge..