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-   -   Finall - ic is no more (https://www.flyertalk.com/forum/india-based-airlines/1189857-finall-ic-no-more.html)

avm2806 Mar 2, 2011 5:40 am

Finall - ic is no more
 
http://home.airindia.in/SBCMS/WebPag...-Changing.aspx

It's been in the offing - dates have come and gone for almost a year - but finally IC no longer exists - all flights are already operating under AI code... Star Alliance should not be that far away...

galaticos Mar 2, 2011 6:35 am

i noticed that.. i booked MAA-GOI-MAA on IC when i booked it and it was changed to AI when i checked yesterday.. end of an era i guess... still remember my fond BOM-BLR flights when i was about 6-7 years old.. welcome with choclates, full meal, trip to the cockpit upon reuqest kid.. awesome stuff..

pogonation Mar 2, 2011 6:30 pm

more info here: Air India - star alliance announcement [merged]

Keyser Mar 3, 2011 1:10 am

good stuff....

oliver2002 Mar 3, 2011 1:17 am

speaking of which, anyone know how Indian Airlines got a 'IC' code and not IA or something that reflected letters in their name?

kiwiandrew Mar 3, 2011 1:29 am


Originally Posted by oliver2002 (Post 15966330)
speaking of which, anyone know how Indian Airlines got a 'IC' code and not IA or something that reflected letters in their name?

At one time they were Indian Airlines Corporation , perhaps that is where the code came from ?

oliver2002 Mar 3, 2011 2:21 am

Right, it was IAC in the beginning... forgot that. The IA logo on the tail was neat in the eighties ^

rsh913 Mar 3, 2011 7:46 am


Originally Posted by avm2806 (Post 15959856)
http://home.airindia.in/SBCMS/WebPag...-Changing.aspx

It's been in the offing - dates have come and gone for almost a year - but finally IC no longer exists - all flights are already operating under AI code... Star Alliance should not be that far away...

I disagree. IC continues to exist in its aging planes with worn upholstery and obnoxios FAs who treat J pax with disdain. Until they work on their customer service IC will be no match for AI or for any one else.

rathin100 Mar 3, 2011 8:14 am


Originally Posted by rsh913 (Post 15967475)
I disagree. IC continues to exist in its aging planes with worn upholstery and obnoxios FAs who treat J pax with disdain. Until they work on their customer service IC will be no match for AI or for any one else.

+1 on that

they now need to start the integration process. I would pick three areas where wins would make a demonstrable difference to customer satisfaction/common brand recognition quickly with minimal cost implications These would be IMO:

(1) Combined seamless single airline baggage services in place to facilitate rapid transit from domestic to International across the network: 30 days

(2) Consistent food and beverage offering across the network. (eg historic IC flights DEL-Shanghai do a completely different service from AI. Different brands of booze, food sequencing, everything.): 60 days

(3) Common uniforms for all staff : across the next six months, but ground services involving significant customer interface and flight operating personnel within the next 90 days.

DownTheRappitHole Mar 12, 2011 9:23 pm

Good Riddance

UA Fan Mar 14, 2011 11:25 pm


Originally Posted by rsh913 (Post 15967475)
I disagree. IC continues to exist in its aging planes with worn upholstery and obnoxios FAs who treat J pax with disdain. Until they work on their customer service IC will be no match for AI or for any one else.

From what I have learnt from relatives in India, IC service is better than AI after the entry of private carriers.

snod08 Mar 15, 2011 6:28 am

I have flown IC/AI domestic (few segments in teh last two years). They were pretty good. Food was always good...hot meals...
Ground staff were not bad.
I could not find too much fault.
* only flown Y on domestic.

Keyser Mar 16, 2011 12:50 am


Originally Posted by snod08 (Post 16037503)
I could not find too much fault.

^^

they have been pretty good the last few years....the only people bad-mouthing the airline are people who have either never flown or flew with them a long time ago....

UA Fan Mar 16, 2011 12:09 pm


Originally Posted by Keyser (Post 16043077)
^^

they have been pretty good the last few years....the only people bad-mouthing the airline are people who have either never flown or flew with them a long time ago....

Alright Mr. Keyser. Yes we know you like AI .:)

rathin100 Mar 18, 2011 7:22 am


Originally Posted by UA Fan (Post 16045931)
Alright Mr. Keyser. Yes we know you like AI .:)

:-) very true.


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