9W JetAirways Good or Bad ???
Nov 7, 2009, 9:40 am
#1
Original Poster
Join Date: Dec 2005
Location: Göteborg Sweden
Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.
Posts: 1,043
9W JetAirways Good or Bad ???
I will perhaps fly from GOT-BRU-EWR with JetAirways on a 777. Are they any good?..how are the seats,food,realibiltiy etc. I cant be the price..Flying biz class. Any help would be helpful..
Thanks.
Ps,
I assume the flight comes from BOM to BRU ??
Thanks.
Ps,
I assume the flight comes from BOM to BRU ??
Nov 7, 2009, 9:50 am
#3
Join Date: Mar 2008
Location: London, UK
Programs: BA Gold (OW Emerald) & Jet Airways - Thank goodness i never got started.......most awful FF program
Posts: 2,385
very good airline, very good service! have a look at www.jetairways.com
Nov 7, 2009, 9:54 am
#4
Original Poster
Join Date: Dec 2005
Location: Göteborg Sweden
Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.
Posts: 1,043
David
Nov 7, 2009, 6:40 pm
#5
Join Date: Sep 2007
Programs: Lost count
Posts: 135
Earning/Redeeming Miles
All Northwest-coded or Jet Airways-coded, Jet Airways-operated flights.
All Northwest-coded or Jet Airways-coded, Jet Airways-operated flights.
http://www.nwa.com/skymiles/earn/air...tml#jetairways
Nov 8, 2009, 5:25 am
#6
Join Date: Jul 2008
Location: NYC, DEL, BKK
Programs: DL SM, 9W Silver, UA, HHonors
Posts: 71
One note though, you cannot earn EQM's from NWA. However, I have to agree with the others, Jet is one of the world's best as far as service and quality goes! By far better than any US carrier!
Nov 8, 2009, 5:54 am
#7
Join Date: Mar 2009
Location: All over India
Programs: 9W Plat, Flying Blue Elite, HHonors Gold, Accor Le Club Plat
Posts: 814
Thats true, no EQMs. But their service is wonderful, particularly in the forward cabins where it is nothing short of spectacular !!!
Nov 8, 2009, 10:27 pm
#8
Join Date: Mar 2000
Location: California
Programs: AA EXP 5 Mil, UA Global Services, BA Gold, DL Diamond, SPG Plat75, Hilton Diamond
Posts: 1,231
Jet is a good carrier. Service is excellent. However, a long haul product is a collection of experiences, some good - some bad and you cannot simplify. Let me give some details.
Jet does not have nonstop service. Which means its European hub is an important rest point on a long nearly 20 hr journey.
Jet had modern long haul planes and its physical product is definitely among the best in the world. In J, it is herring bone configuration (like a fish bone) in 1-2-1 layout, which provide good seat length and decent width in J. F is even more spacious and extremely cozy. 180 degree lie flat bed but at an incline. I recommend a window seat for privacy and comfort. Overhead bin space is spacious. IFE is fairly large screen - good selection of video but not in the league of CX, SQ, EK or BA. They do have a rich set of Bollywood movies including a few Tamil movies (not much Telugu, Malayalee, etc.). TV selection is mediocre.
Food on board is great when departing from India and mediocre when departing from US. They will serve at your convenience and seem to load enough choices - they never ran out of my choice of food (a problem sometimes with most other global carriers). Quantity is good. They'll serve you to suit your timings.
Jet has very poor lounges in North America and most carriers (except AI in a few cities) have bad lounges in India. In EWR it is bad. In others it is second grade lounges. When you look at transit lounges, CX lounge in Hong Kong for OW Emeralds had no match in Jet lounges at BRU or in India. Nothing in BRU on Jet similar to BA Spas. So hard to put Jet in the same league on this.
I would not go overboard and call 9W 10 times better than any US carrier. There have been good improvements to the long haul product of US carriers. I would call Jet incrementally better than AA's new J and F products rather than in a separate league.
Nov 15, 2009, 4:24 pm
#9
Join Date: Feb 2005
Posts: 124
Agree -- I travelled a week ago from EWR to BOM and MAA -- 4 hour delay out of EWR -- lounge was mediocre -- food worse. Airline made no attempt to bring aditional food once the flight was delayed. The lounge is outside the security -- so its a pain.
Food on flight was bad; I had traveled this route before in July 2008 -- the service and food was much better then.
Jet lacked any coordination at BRU -- passengers from EWR were to get on to MAA and DEL flights -- had no idea what to do -- their flights had departed. They were put on the BOM flight (note EWR flight continues to BOM). They were subsequently routed to MAA/DEL domestically.
Seats are excellent -- flat beds -- nice TV screen. Amneity kit was not provided on the BRU-BOM flight (I asked for one) -- apparently I was supposed to have kept mine from EWR-BRU -- I forgot that on the plane.
The air craft was A-330 -- really small bathrooms.
Been over a week since I traveled -- miles have not posted to my VS FF#.
Food on flight was bad; I had traveled this route before in July 2008 -- the service and food was much better then.
Jet lacked any coordination at BRU -- passengers from EWR were to get on to MAA and DEL flights -- had no idea what to do -- their flights had departed. They were put on the BOM flight (note EWR flight continues to BOM). They were subsequently routed to MAA/DEL domestically.
Seats are excellent -- flat beds -- nice TV screen. Amneity kit was not provided on the BRU-BOM flight (I asked for one) -- apparently I was supposed to have kept mine from EWR-BRU -- I forgot that on the plane.
The air craft was A-330 -- really small bathrooms.
Been over a week since I traveled -- miles have not posted to my VS FF#.
I'm a Jet Platinum (mostly J and F) along with top tier for years on many of the carriers mentioned.
Jet is a good carrier. Service is excellent. However, a long haul product is a collection of experiences, some good - some bad and you cannot simplify. Let me give some details.
Jet does not have nonstop service. Which means its European hub is an important rest point on a long nearly 20 hr journey.
Jet had modern long haul planes and its physical product is definitely among the best in the world. In J, it is herring bone configuration (like a fish bone) in 1-2-1 layout, which provide good seat length and decent width in J. F is even more spacious and extremely cozy. 180 degree lie flat bed but at an incline. I recommend a window seat for privacy and comfort. Overhead bin space is spacious. IFE is fairly large screen - good selection of video but not in the league of CX, SQ, EK or BA. They do have a rich set of Bollywood movies including a few Tamil movies (not much Telugu, Malayalee, etc.). TV selection is mediocre.
Food on board is great when departing from India and mediocre when departing from US. They will serve at your convenience and seem to load enough choices - they never ran out of my choice of food (a problem sometimes with most other global carriers). Quantity is good. They'll serve you to suit your timings.
Jet has very poor lounges in North America and most carriers (except AI in a few cities) have bad lounges in India. In EWR it is bad. In others it is second grade lounges. When you look at transit lounges, CX lounge in Hong Kong for OW Emeralds had no match in Jet lounges at BRU or in India. Nothing in BRU on Jet similar to BA Spas. So hard to put Jet in the same league on this.
I would not go overboard and call 9W 10 times better than any US carrier. There have been good improvements to the long haul product of US carriers. I would call Jet incrementally better than AA's new J and F products rather than in a separate league.
Jet is a good carrier. Service is excellent. However, a long haul product is a collection of experiences, some good - some bad and you cannot simplify. Let me give some details.
Jet does not have nonstop service. Which means its European hub is an important rest point on a long nearly 20 hr journey.
Jet had modern long haul planes and its physical product is definitely among the best in the world. In J, it is herring bone configuration (like a fish bone) in 1-2-1 layout, which provide good seat length and decent width in J. F is even more spacious and extremely cozy. 180 degree lie flat bed but at an incline. I recommend a window seat for privacy and comfort. Overhead bin space is spacious. IFE is fairly large screen - good selection of video but not in the league of CX, SQ, EK or BA. They do have a rich set of Bollywood movies including a few Tamil movies (not much Telugu, Malayalee, etc.). TV selection is mediocre.
Food on board is great when departing from India and mediocre when departing from US. They will serve at your convenience and seem to load enough choices - they never ran out of my choice of food (a problem sometimes with most other global carriers). Quantity is good. They'll serve you to suit your timings.
Jet has very poor lounges in North America and most carriers (except AI in a few cities) have bad lounges in India. In EWR it is bad. In others it is second grade lounges. When you look at transit lounges, CX lounge in Hong Kong for OW Emeralds had no match in Jet lounges at BRU or in India. Nothing in BRU on Jet similar to BA Spas. So hard to put Jet in the same league on this.
I would not go overboard and call 9W 10 times better than any US carrier. There have been good improvements to the long haul product of US carriers. I would call Jet incrementally better than AA's new J and F products rather than in a separate league.
Nov 15, 2009, 9:51 pm
#10
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Nov 15, 2009, 9:58 pm
#11
Join Date: Jul 2005
Location: MAA
Programs: BA bronze, Marriott silver
Posts: 2,804
GOT-BRU is not on 9W metal - its probably a codeshare with SN Brussels, on a 320 or 737 type bird. BRU-EWR comments from the other posts are correct.
Nov 16, 2009, 8:37 pm
#12
Join Date: Jul 2009
Location: Bangkok, Thailand
Programs: SQ Gold, CX Diamond
Posts: 26
First time on Jet
Just to add to this, I'm giving Jet a try for the BKK-EWR (through BOM & BRU) routing tomorrow night. I'll fly J and this is my sense, just to check with others...
1. The long-haul J is pretty good, with lie flat seats, good AVOD, and pretty good service.
2. The short haul J is not nearly so nice (this will be BKK-BOM) in terms of seating
3. The transit in BOM sounds to be neither very organized nor very pleasant (lounge is bad, and transit disorganized).
I need the CX miles, and this will help me get them right now...who knows, maybe it'll turn out to be great...
1. The long-haul J is pretty good, with lie flat seats, good AVOD, and pretty good service.
2. The short haul J is not nearly so nice (this will be BKK-BOM) in terms of seating
3. The transit in BOM sounds to be neither very organized nor very pleasant (lounge is bad, and transit disorganized).
I need the CX miles, and this will help me get them right now...who knows, maybe it'll turn out to be great...
Nov 16, 2009, 9:02 pm
#13
Join Date: Jul 2005
Location: MAA
Programs: BA bronze, Marriott silver
Posts: 2,804
Short haul J is not too bad .. its like any other J product on a 737 (leather pushback seats). Anyway bkk-bom is way too short for you to really care. < 4 hours .. Service is still far better than UA or NW will give you. Certainly lower than SQ/CX type airlines.
Nov 19, 2009, 11:32 pm
#14
Join Date: Jul 2009
Location: Bangkok, Thailand
Programs: SQ Gold, CX Diamond
Posts: 26
OK, I did the trip, BKK-BOM-BRU-EWR, and would tend to agree with most of what "enjoystravel" had to say below. Perhaps I could add a few points.
1. From BKK one can use the TG lounges, which is pretty nice, and that was the best lounge I had on the trip.
2. The 737-800 from BKK is reasonably new, and the seats are cradles, all in all not bad. The only downsides were that the headphones did not work, and that there were 2 screaming children in row 2 behind me. I was a bit surprised that Jet staff did not make them buckle up for takeoff? Staff were quite generous with the Chardonnay, which helped mitigate the effects of the screaming children behind me.
3. The Mumbai transfer-- not the stuff of nightmares, but clearly not something that has been perfected yet. We got off the bus, had to wait on some chairs for a Jet representative to escort us to the international transfer (though there is a sign pointing in that direction, and Im still not sure why we could not do this ourselves?). So, we sat for 10 minutes, moved as a herd up an escalator and down a few long corridors, and finally arrived at a security line, which took about 15 minutes. It was handled reasonably well, and then we were through.
4. The BOM terminal seems to have had a lot of upgrading recently, and both the BA and Emirates lounges looked quite inviting. Unfortunately, we were not in either of those. The Oberoi lounge was full of folks, though there is a reasonable food and drink selection, but no free wifi and pretty crowded seating. No worse than many US lounges, but certainly nothing like a nice lounge.
5. The 1-1-1 herringbone seating BOM-BRU-EWR is truly comfortable. I fell asleep one minute after takeoff and stayed asleep for 6.5 hours. The meal was good, though the tray table was half broken, and it took a lot of effort on the part of the FA to get it out. I'm sensing that Jet is skimping on their regular maintenance a bit, and trying to save on the lounge costs?
6. The BRU transfer is painless, though security in 2 minutes, buy chocolate, and to the Jet lounge, which has a reasonable food and drink selection, but is packed (again). No wifi, but I asked and they gave me a cable to use for broadband access. From the number of people who came over to ask me where I got it, it's not something they advertise.
7. The EWR arrival is also painless-- through passport control in 2 mins, bags out within 10 mins, and out the door.
So, overall, I'd consider it again. I rarely sleep so well on flights, so this was a big plus. On the other hand, the BOM transfer really is clunky, and for such a busy airport, not something that should be so difficult. They clearly have some routine maintenance issues, and they are obviously saving money on their lounge services (interesting, given how much they've spent on seating configurations on the planes).
The total time BKK-EWR is about 4 hours longer than ANA's BKK-JFK, but the trip is so long that this is not a killer assumption.
1. From BKK one can use the TG lounges, which is pretty nice, and that was the best lounge I had on the trip.
2. The 737-800 from BKK is reasonably new, and the seats are cradles, all in all not bad. The only downsides were that the headphones did not work, and that there were 2 screaming children in row 2 behind me. I was a bit surprised that Jet staff did not make them buckle up for takeoff? Staff were quite generous with the Chardonnay, which helped mitigate the effects of the screaming children behind me.
3. The Mumbai transfer-- not the stuff of nightmares, but clearly not something that has been perfected yet. We got off the bus, had to wait on some chairs for a Jet representative to escort us to the international transfer (though there is a sign pointing in that direction, and Im still not sure why we could not do this ourselves?). So, we sat for 10 minutes, moved as a herd up an escalator and down a few long corridors, and finally arrived at a security line, which took about 15 minutes. It was handled reasonably well, and then we were through.
4. The BOM terminal seems to have had a lot of upgrading recently, and both the BA and Emirates lounges looked quite inviting. Unfortunately, we were not in either of those. The Oberoi lounge was full of folks, though there is a reasonable food and drink selection, but no free wifi and pretty crowded seating. No worse than many US lounges, but certainly nothing like a nice lounge.
5. The 1-1-1 herringbone seating BOM-BRU-EWR is truly comfortable. I fell asleep one minute after takeoff and stayed asleep for 6.5 hours. The meal was good, though the tray table was half broken, and it took a lot of effort on the part of the FA to get it out. I'm sensing that Jet is skimping on their regular maintenance a bit, and trying to save on the lounge costs?
6. The BRU transfer is painless, though security in 2 minutes, buy chocolate, and to the Jet lounge, which has a reasonable food and drink selection, but is packed (again). No wifi, but I asked and they gave me a cable to use for broadband access. From the number of people who came over to ask me where I got it, it's not something they advertise.
7. The EWR arrival is also painless-- through passport control in 2 mins, bags out within 10 mins, and out the door.
So, overall, I'd consider it again. I rarely sleep so well on flights, so this was a big plus. On the other hand, the BOM transfer really is clunky, and for such a busy airport, not something that should be so difficult. They clearly have some routine maintenance issues, and they are obviously saving money on their lounge services (interesting, given how much they've spent on seating configurations on the planes).
The total time BKK-EWR is about 4 hours longer than ANA's BKK-JFK, but the trip is so long that this is not a killer assumption.
Nov 20, 2009, 1:25 am
#15
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
The mattress is the key differentiator - I haven't tried Swiss recently, but I understand that they give out mattresses as well, so this might be a good comparision there...
The food (specifically the salads this summer) was awesome - better than I had ever had experienced - even when on the ground. (Indian 5 star restaurants)